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Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Exterior
Free daily buffet breakfast
Pillow-top beds, desk, blackout curtains, iron/ironing board
Point of interest
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1620 Powick Road, Kelowna, BC, V1X7G5
  • Place, UBC-Okanagan
  • Place, Orchard Park Mall
    ‪2 min drive‬
  • Place, Kelowna General Hospital
    ‪7 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior
Hyatt Place Kelowna
  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,408 reviews
The price is €116
includes taxes & fees
29 Nov - 30 Nov
Hyatt Place Kelowna

About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Kelowna with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Kelowna - East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Orchard Park Shopping Centre. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 7 minutes by car from Kelowna General Hospital and 7 minutes from Waterfront Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Kelowna - East by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Kelowna - East by IHG also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Kelowna hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 9 2025 to November 21 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

megan

Stayed 2 nights in Aug 2025

10/10 Excellent

Pha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mewail

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mary Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance and the cleanliness of the room . When we walk t from the entrance staffs smiled right away!
Stayed 3 nights in Aug 2025

4/10 Poor

Brie

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Our room was really smelly, over powering musty smell. Was nice to find a pet friendly hotel but it wasn’t great, everything squeaked, the beds, the chairs, the doors. The walls were paper thin - we could hear everything above, below and beside us. Overall not a great stay, probably would find a different option for next time.
Stayed 1 night in Aug 2025

8/10 Good

Luis

Stayed 2 nights in Jul 2025

6/10 Okay

Brian, Sugar Land

Liked: Cleanliness, amenities, property conditions & facilities
There are a couple of restaurants within walking distance. Also, nice gym. Front desk staff can be a bit disinterested, though.
Stayed 4 nights in Jul 2025

2/10 Terrible

kartar

This property detoriated since six years ago starting from receipt ion to room cleanliness . Which is very important since economy gone go to ditch .
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin, Torrance

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast with hot food is excellent and convenient. Availability of coffee and hot water around the clock, is a great plus!
Stayed 2 nights in Jul 2025

6/10 Okay

Wendy

Travelled with family
We looked for a hotel with a pool but it was too cold to swim in. Even the children stayed out. The "hot tub" was more like a pool in temperature. The breakfast was really good and the staff was accommodating and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Harpartap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms great breakfast and satff
Stayed 1 night in Jul 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Granted early check in which was very much appreciated. My only comment would be that I don’t like the perfume they use, likely in the cleaning supplies.
Stayed 1 night in Jul 2025

6/10 Okay

ying

Stayed 1 night in Jul 2025

2/10 Terrible

Brian

Stayed 3 nights in Jul 2025

6/10 Okay

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the staff, the cleanliness, the buffet breakfast, the room amenities and the fact that everything was new and modern, however; the beds were uncomfortable and we did not sleep well. We were also disappointed in the pool. The website says it is a heated pool, but it was cold. So cold that the hot tub was full of young children, I'm assuming because they didn't want to be in the cold pool. So both of those amenities were not usable. The pool was one of the main reasons we picked this hotel, so between the uncomfortable beds and the cold pool, we will not be back!
Stayed 1 night in Jul 2025

8/10 Good

Cristina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

Manbir

Stayed 3 nights in Jul 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 5 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Plenty of shops in walking distance. We took advantage of the “easy to use” bus system and there was a stop on the street behind this hotel which made it even more convenient to use.
Stayed 4 nights in Jul 2025

4/10 Poor

TEH HWA

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We recently stayed at this hotel for three nights, and unfortunately, our experience didn’t quite live up to expectations. First impressions are so important, especially when you’re checking in after a long trip. However, the front desk staff didn’t greet us with a smile or a warm welcome, which set a disappointing tone from the start. During our stay, the hot tub was under maintenance, which was a letdown since we were looking forward to relaxing. To make matters worse, the pool water was uncomfortably cold, making it difficult to enjoy that facility as well. Breakfast, though convenient, was exactly the same every single day. After the first morning, it became repetitive and uninspired — we would have appreciated more variety or even a rotating menu. Overall, while the hotel had potential, the lack of hospitality, limited amenities, and lackluster breakfast left us feeling underwhelmed. I hope the management considers improvements in these areas for future guests.
Stayed 3 nights in Jul 2025