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Holiday Inn Express & Suites Kelowna - East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Kelowna - East by IHG

Indoor pool
Fitness facility
Point of interest
Interior
Coffee service

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1620 Powick Road, Kelowna, BC, V1X7G5
  • UBC-Okanagan
  • Orchard Park Mall
    ‪2 min drive‬
  • Kelowna General Hospital
    ‪7 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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Exterior

Hyatt Place Kelowna

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,383 reviews
The price is €134
includes taxes & fees
18 Oct - 19 Oct
Hyatt Place Kelowna

About this property

Holiday Inn Express & Suites Kelowna - East by IHG

Hotel in Kelowna with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Kelowna - East by IHG offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

This Kelowna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Kelowna - East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Orchard Park Shopping Centre. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 7 minutes by car from Kelowna General Hospital and 7 minutes from Waterfront Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Kelowna - East by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Kelowna - East by IHG also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Kelowna hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kelowna East Hotel
Holiday Inn Express Kelowna East
Holiday Inn Express & Suites Kelowna - East Okanagan Valley
Inn Express Kelowna East
Holiday Inn Express Suites Kelowna East
Holiday Inn Express Suites Kelowna East by IHG
Holiday Inn Express Suites Kelowna East an IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Hotel
Holiday Inn Express & Suites Kelowna - East by IHG Kelowna
Holiday Inn Express & Suites Kelowna - East by IHG Hotel Kelowna

Reviews

Holiday Inn Express & Suites Kelowna - East by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 673 out of 1008 reviews
Rating 8 - Good. 224 out of 1008 reviews
Rating 6 - Okay. 54 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

Reviews

8/10 Good

Dale

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
typical HIE. Nothing really special
Stayed 2 nights in Jun 2025

10/10 Excellent

Renee

Stayed 1 night in Jun 2025

10/10 Excellent

Cameron

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beds were comfortable. Dealing with hotel manager when our plans changed was excellent! Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer hotel, well maintained with comfortable bed. Breakfast included with good selection. Easy access to downtown and airport.
Stayed 3 nights in Jun 2025

6/10 Okay

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Two rooms were booked for business meeting in town but no room was available when we checked in at 4:40 pm. Incident occurred involving seeking help from police was the reason given. Elevators to rooms are accessible by anyone without room keys. This may post a safety issue to the guests. Free breakfast … this is the only thing good.
Stayed 1 night in May 2025

10/10 Excellent

Grace

Great hotels
Stayed 1 night in Jun 2025

10/10 Excellent

shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cheerful staff checked us in. Our room is large & clean & modern. The bed is super comfy. Love the excellent restaurants right next to the hotel—we had a delicious supper at Basil Leaf.
Stayed 1 night in Jun 2025

10/10 Excellent

Venus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet......just didnt like the scent in the room as we walked in and in few hours...we re not a fan of the baby scent (the wipes) that is used for cleaning. Otherwise, our stay was a pleasant one.
Stayed 1 night in Jun 2025

10/10 Excellent

Gajen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with modern amenities. Shower should be more forceful.
Stayed 1 night in Jun 2025

10/10 Excellent

Ela

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Steve, Dartmouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025

8/10 Good

Michelle Van

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Amenities
Great desk staff
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Stayed 2 nights in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh and clean. There is a bit of traffic noise from nearby highway. Earplugs are provided if it bothers you.
Stayed 1 night in Jun 2025

8/10 Good

Tyler

Stayed 1 night in May 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good convenient location. Safe and clean. Ample parking. Good breakfast.
Stayed 4 nights in May 2025

8/10 Good

MANJOL

Liked: Cleanliness, amenities, property conditions & facilities
The stay at this hotel was good, but the experience with the fire alarm at 6 a.m. was not so good. The breakfast was delicious and the staff was friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Calvin S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good
Stayed 1 night in Apr 2025

10/10 Excellent

Lilianna Saray

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean Nice indoor pool hottub…. Nice and hot! Really nice breakfast. Noisy traffic if you look out to Hwy 97 TV’s are old not Smart TV
Stayed 1 night in May 2025

10/10 Excellent

Gosselin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good design of the room.
Stayed 3 nights in May 2025

8/10 Good

Jonathan

Liked: Property conditions & facilities
Quite
Stayed 1 night in May 2025

10/10 Excellent

Dayna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025