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Hyatt Place Kelowna

3.0 star property

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Photo gallery for Hyatt Place Kelowna

Exterior
Bar (on property)
Indoor pool, pool loungers
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
1915 ENTERPRISE WAY, Kelowna, BC, V1Y9S9
  • Place, Orchard Park Mall
    ‪11 min walk‬
  • Place, Kelowna General Hospital
    ‪4 min drive‬
  • Place, Prospera Place
    ‪5 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen Beds with Sofa bed, Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible (2 Queen Beds with Sofa bed, Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed,High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed,High Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(150 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds with Sofa bed)

9.6 out of 10
Exceptional
(91 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Kelowna

Hotel with an indoor pool, near Orchard Park Mall
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Hyatt Place Kelowna offers 161 accommodations with safes and coffee/tea makers. Accommodations are furnished with unspecified sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Kelowna hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the breakfast at Hyatt Place Kelowna. During your stay, you'll be within walking distance of Orchard Park Mall. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and conference space
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, overall comfort, and comfy beds
  • 12 minutes by foot from Orchard Park Mall and a 4-minute drive from Kelowna General Hospital
  • Pets welcome for a fee
Hyatt Place Kelowna offers its guests an indoor pool and a fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite business center.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1980 square feet (184 square meters) and includes conference space. The business-friendly Hyatt Place Kelowna also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Kelowna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 12 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11 to 21 for adults and CAD 11 to 21 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,980 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 11 to 21 for adults, and CAD 11 to 21 for children
  • Covered self parking fee: CAD 12.00 per night
  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Kelowna Hotel
Hyatt Place Kelowna Kelowna
Hyatt Place Kelowna Hotel Kelowna

Hyatt Place Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 938 out of 1401 reviews
Rating 8 - Good. 281 out of 1401 reviews
Rating 6 - Okay. 107 out of 1401 reviews
Rating 4 - Poor. 40 out of 1401 reviews
Rating 2 - Terrible. 35 out of 1401 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jungmee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Quite.
Stayed 1 night in Jul 2025

10/10 Excellent

KIRANDEEP

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Mike

Stayed 1 night in Jul 2025

8/10 Good

Sarjindar

Travelled with family
Liked: Amenities
I wasn’t happy about the pay parking situation other you should add on this amount or it should be free parking. Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew, Stockton

Stayed 1 night in Jul 2025

8/10 Good

Tonya, Parksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The street noise from super loud trucks and cars was non-stop. Not the property’s fault but on the top floor, traffic noise was just too much.
Stayed 2 nights in Jul 2025

8/10 Good

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
This is not a typical Hyatt Hotel. It's like staying in a Airport Gate, the front desk staff was not welcoming and uninterested, the lounge Bar is like an Ikea Cafeteria, their are microwavable meals in a vending machine in the bar, they were out of sparkling water unless I wanted some from a previously opened bottle that was flat? There was no body lotion in the shower...guys it's a 1 liter bottle explain how this is possible? The walls in the shower has rust stains on them...this is not worth 350 a night ...maybe 180 on their best day.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel!

Nice hotel. Good breakfast buffet (for a small price) . Staff very helpful and courteous.
Stayed 1 night in Jul 2025

10/10 Excellent

Kanika

The property was excellent, with outstanding customer service! The breakfast was also delicious and enjoyable.
Stayed 1 night in Jul 2025

6/10 Okay

Phil

We checked in late and the sheets looked like they were used. I asked fie them to be changed and it did not seem they were new sheets only the same ones straightened out. I my opinion I expected the Hyatt to look more prestigious it was underwhelming. The breakfast was good selection but they should have gluten-free options displayed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shelear

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jasmeen

Stayed 2 nights in Jul 2025

6/10 Okay

Wan Ling

Stayed 1 night in Jul 2025

10/10 Excellent

Nabil Al

Stayed 5 nights in Jul 2025

10/10 Excellent

Bonnie

Stayed 4 nights in Jul 2025

2/10 Terrible

Muhammed Murad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jul 2025

10/10 Excellent

John F

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern
Stayed 1 night in Jul 2025

8/10 Good

Lana

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place but the beds are so soft, very uncomfortable!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aidel

Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025