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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property

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Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Desk, iron/ironing board, bed sheets
Desk, iron/ironing board, bed sheets
Combined shower/bathtub, hair dryer, towels
Bar (on property)
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Station Road, Kendal, England, LA9 6BT
  • Place, Kendal Museum
    ‪2 min walk‬
  • Place, Kendal Castle
    ‪9 min walk‬
  • Place, Brewery Arts Centre
    ‪11 min walk‬

Room options

View all photos for Standard Room, 3 Single Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 3 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel in Kendal with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a TV in a common area and a reception hall.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW offers 43 accommodations with coffee/tea makers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
During your stay at The Lakeland Kendal Hotel, Sure Hotel Collection by BW, you're just a quick walk from Kendal Museum. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include an elevator and TV in a common area
  • 8 minutes by car from Yorkshire Dales National Park and 14 minutes from Lake Windermere
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Lakeland Kendal Hotel, Sure Hotel Collection by BW also features room service (during limited hours), a television in a common area, and an elevator.

This 3-star Kendal hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 9:30 AM.
The Lakeland Kendal Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11 for adults and GBP 7 for children
  • Offsite parking fee: GBP 2 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 97 out of 234 reviews
Rating 8 - Good. 84 out of 234 reviews
Rating 6 - Okay. 31 out of 234 reviews
Rating 4 - Poor. 12 out of 234 reviews
Rating 2 - Terrible. 10 out of 234 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Louise, hungerford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Check in was very quick and easy. It’s the little touches it was mine and my son’s birthday this weekend and we had a birthday cake, cards, sweets, drink in the room. Lovely. The room was clean and tidy and spacious. We stayed half board. The dinner allowance was very good and the food was amazing. Would definitely stay here again thank you for an amazing stay.
Stayed 1 night in Nov 2025

10/10 Excellent

batmatch

Stayed 1 night in Nov 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price. Would benefit from painting outside. It lets the insides. Attentive and friendly staff. Mattress was a bit bulging.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, simple no frills hotel that was super comfortable, well located and lovely staff. Breakfast was great too!
Stayed 1 night in Nov 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff, especially the receptionist.
Stayed 1 night in Nov 2025

8/10 Good

Terence

Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms are spotless, it was easy walking, and Linda the receptionist stood out amongst the other staff. She was very helpful in every way. Thank you, Linda. From me and my husband.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast. I was worried it would be noisy from traffic due the location as I was allocated a room at the front of the hotel but it was surprisingly quiet after rush hour settled down.
Stayed 1 night in Oct 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, room comfort
Our room was clean, bathroom a little cobwebby in corners. Staff appeared friendly throughout. Breakfast was good and freshly cooked. We did not use any other facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Paul

Travelled with family
Hotel short handed as staff had not turned in for work however fine for price paid. Nice location for town
Stayed 1 night in Oct 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service
Lovely stay! Would stay again.
Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location!!
Stayed 4 nights in Sep 2025

10/10 Excellent

stuart

Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Stayed 1 night in Oct 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were all welcoming and friendly especially at check in, room was good also the bar. Breakfast was ok
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Room was quite small but the bed was comfortable and shower was hot with good pressure. Our sink drained really slowly. WiFi kept dropping out so I gave up trying to stream video. TV was small by current standards (32 inch?) but OK for the size of the room. Lift worked well (we were on the second floor), building had some steps in strange places that made moving heavy suit cases a bit difficult. Old building issues I guess.
Stayed 2 nights in Oct 2025

10/10 Excellent

June

Travelled with group
Liked: Property conditions & facilities

Great value for money!

Absolute bargain for what we paid. The triple room had 3 single beds and was spacious and clean. Great walk in shower in bathroom. In Kendal centre. Highly recommended. Will definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
Comfortable affordable hotel. Carpets in corridor need renewing.
Stayed 1 night in Oct 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely, few item's missing on somedays
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean. Staff friendly, some supply issues for breakfast but able to be accommodating. Room quite hot and road a bit noisy but nothing we couldn’t cope with.
Stayed 3 nights in Sep 2025

8/10 Good

Zac

Stayed 2 nights in Sep 2025

6/10 Okay

Peter, Marlow

Travelled with partner
Disliked: Amenities, property conditions & facilities
Beds comfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities
Hotel is on corner of s busy road so lots of traffic. Checkin was easy with friendly staff (one only) and who also covered the bar! Learned the otel had gone cashless but there banking machines were not working. So 1st nighr paid cash. 2nd night had to pay on line! Website needs updating to refllect this. Room was OK but windows need a very good clean Shower was either red hot or scoulding. Reported to staff who said they'd get it fixed. Appeared there was an issue with the boiler! Breakfast was very good nice and hot full English. No actual car park here but could have used the local cricket club for £2 a day. I would stay here again if in Kendal. Just needs a few tweeks.
Stayed 2 nights in Sep 2025

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Had to wait until exactly 3pm to check in bit frustrating sitting for 10 minutes- then staff swapped over so had to wait again. Booked a double room but given a twin which wasn’t clean - this was swapped on request. Room was on the top corner no double glazing so with 3 windows it was noisy from traffic, bathroom fan didn’t work so bathroom window and all windows constantly streamed up - radiator was on so this must be an ongoing problem. Staff were chatty but not very bothered about customers but they did seem to be running reception, serving the bar and serving food. Bit of investment needed into the building and maybe more staff would improve this as it’s in a great spot?
Stayed 2 nights in Sep 2025