6/10 Okay
Jeff M.
4 Aug 2025
Needs help
I was told that the issues other guests were having were addressed and they were working in the kitchen “as we speak”. We arrived the kitchen floors weren’t swept or mopped (coffee stains & dirt on the floor) the master bathroom vanity hadn’t been cleaned, dog hair throughout and the pool was dirty. They left dust mop & fabuloso outside the front door. No broom was even available. The A/C returns were covered in dust. After multiple attempts to get an answer if anyone would be coming to address my problems I guess someone came while we were away one day and cleaned the returns, left a broom and another dust mop. Communication was lacking. The bedroom with the twin beds smells moldy and musty. The house is a great size, the rooms are large. The bathrooms and kitchen (I’m not sure what they had been working on, not even a dish towel to dry dishes with) and pool needs to be updated. There needs to be a better cleaning crew (my husband and I had to vacuum the baseboards ourselves because our granddaughter is allergic to mold, dust & dog hair. I wish our experience would have been better.




Jeff M.
Stayed 9 nights in Jul 2025