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Island City House Hotel

3.0 star property

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Photo gallery for Island City House Hotel

Front of property
Outdoor pool, pool loungers
Exterior
Island City House King
Arch House Garden View Studio w/ Balcony | Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
411 William Street, Key West, FL, 33040
  • Place, Duval Street
    ‪6 min walk‬
  • Place, Mallory Square
    ‪12 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬

Room options

View all photos for Island City House Queen Suite

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite

9.2 out of 10
Wonderful
(23 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Arch House Studio Suite Street

Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Studio Suite Street

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Island City House Queen Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite w/ Porch

9.6 out of 10
Exceptional
(13 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Cigar House Queen Suite w/ Poolside Balcony

Cigar House Queen Suite w/ Poolside Balcony | Private kitchen

Cigar House Queen Suite w/ Poolside Balcony

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

9.2 out of 10
Wonderful
(19 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Island City House 2 Bedroom Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Island City House King

Island City House King

Island City House King

9.8 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Pool
  • Pet-friendly
  • Air-conditioning
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4.6 out of 5, Wonderful, 1,008 reviews
The price is €178
includes taxes & fees
25 May - 26 May
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About this property

Island City House Hotel

Along with an outdoor pool, this hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Island City House Hotel. During your stay, you're just a quick walk from Duval Street. Free WiFi in public areas, an outdoor pool, and a rooftop terrace are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the location
  • Within a 15-minute walk of Duval Street and Florida Keys Beaches
As a guest of Island City House Hotel, you'll find an outdoor pool, a rooftop terrace, and a library. WiFi is free in public spaces. Island City House Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Key West hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Island City House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1001 reviews
Rating 8 - Good. 152 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 2 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable conveniently located and the staff were very hospitable
Stayed 2 nights in Feb 2026

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful suite with porch. Clean with all the amenities. Courtyard very nice for relaxing too.
Stayed 1 night in Feb 2026

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great spot! Clean, wonderful amenities and super location!
Stayed 4 nights in Feb 2026

10/10 Excellent

Melissa

Stayed 2 nights in Jan 2026

10/10 Excellent

Brigitt

Liked: Cleanliness, staff & service, amenities
The property is walking distance to Duval. Clean and quiet.
Stayed 2 nights in Jan 2026

10/10 Excellent

Martin

Stayed 7 nights in Jan 2026

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities
Staff helpful and friendly Location very convient Quiet Enjoyed have 2 room/bedroom/livingroon with full kitchen Beautiful grounds
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok.
Stayed 14 nights in Jan 2026

10/10 Excellent

Kathy J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay and comfortable but parking was not convenient - find wherever or blocks away to pay for parking. Also the door was very hard to locl/unlock with the key and no drop box for early leaving.
Stayed 2 nights in Jan 2026

10/10 Excellent

Donna, Islamorada

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a nice place overall. The room was spacious, clean and had everything we needed for our stay. We will for sure be back! Highly recommend. Only down side was no parking but we found a parking area around the corner.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great. Nice, private balcony area
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Stayed 2 nights in Dec 2025

8/10 Good

Lee, Chelsea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, room was clean and excellent for our needs. Wish the pool hours started earlier in the morning and that the TV remotes were easier to understand, but otherwise we enjoyed our stay and the location was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Mark

Great
Stayed 2 nights in Sep 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only minor gripe was the AC/thermostat didn’t seem to respond/adjust very well. And it blew HARD right across the bed so it was a bit cold in the bed unless we turned the thermostat way up.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Top notch oasis in the heart of old town.
Stayed 4 nights in Dec 2025

10/10 Excellent

Qianhui

Stayed 1 night in Dec 2025

6/10 Okay

Gudrun

Travelled with partner
Central location, beautifully decorated for Christmas. We had a balcony facing a lush garden.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The gardens and beautiful landscaping really make this place!
Stayed 5 nights in Dec 2025

10/10 Excellent

Hollis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was so clean and comfortable. Loved the rustic grounds with the beautiful native flora and flauna. Management was very accommodating and kind. Location was perfect for waling any direction for ex excellent restaurants, shopping and being part of the island. Will definitely go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Magical property, close to everything, staff was wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Emily Barbara

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025

10/10 Excellent

Mehul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is qell located in residential area which gave us the opportunity to explore the real Key West apart form adventure sports. Since its holiday season so resort was well decorated and lighted. Sitting area inside propwrry is good and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is the best!
Stayed 1 night in Dec 2025