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Island City House Hotel

Property class: 3

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Photo gallery for Island City House Hotel

A wooden deck with a hammock, pool, and lounge chairs overlooking a tropical garden.
A garden with a pond, rocks, and various plants.
A compact kitchen with wooden cabinets, a microwave, stove, and refrigerator. There is a dining area with a table and chairs, and a sofa.
A covered walkway with a wooden ceiling, white railings, and a brick path.
A pool area with lounge chairs and a wooden building with balconies.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
411 William Street, Key West, FL, 33040
  • Place, Duval Street
    ‪6 min walk‬
  • Place, Mallory Square
    ‪10 min walk‬
  • Place, Ernest Hemingway Home and Museum
    ‪15 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪11 min drive‬

Room options

View all photos for Island City House Queen Suite

A room with a bed, two bedside lamps, a ceiling fan, a window with lace curtains, and a wooden headboard.

Island City House Queen Suite

9.2 out of 10
Wonderful
(25 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Arch House Garden View Studio w/ Balcony

A bedroom with a bed, a nightstand, a lamp, and a view of palm trees through a door.

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Arch House Studio Suite Street

A bedroom with a wooden ceiling, a bed with white bedding, a nightstand with a lamp, and a window with sheer curtains.

Arch House Studio Suite Street

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Island City House Queen Suite w/ Porch

A room with a bed, two bedside lamps, a ceiling fan, a window with lace curtains, and a wooden headboard.

Island City House Queen Suite w/ Porch

9.6 out of 10
Exceptional
(15 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Cigar House Queen Suite w/ Poolside Balcony

A compact kitchen with wooden cabinets, a microwave, stove, and refrigerator. There is a dining area with a table and chairs, and a sofa.

Cigar House Queen Suite w/ Poolside Balcony

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Cigar House King Suite w/ Poolside porch

A neatly made bed with a white comforter and pillows, a ceiling fan, and two bedside tables with lamps.

Cigar House King Suite w/ Poolside porch

9.2 out of 10
Wonderful
(21 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Arch House 2 Bedroom Suite

A wooden-paneled room with a bed, two bedside lamps, and a framed picture on the wall.

Arch House 2 Bedroom Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Island City House 2 Bedroom Suite w/ Porch

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Island City House King

A kitchen with wooden cabinets, a refrigerator, microwave, stove, dining table with chairs, and a ceiling fan.

Island City House King

9.8 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Island City House Hotel

Along with an outdoor pool, this hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Island City House Hotel. During your stay, you're just a quick walk from Duval Street. Free WiFi in public areas, an outdoor pool, and a rooftop terrace are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Within a 15-minute walk of Duval Street and Florida Keys Beaches
As a guest of Island City House Hotel, you'll find an outdoor pool, a rooftop terrace, and a library. WiFi is free in public spaces. Island City House Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Key West hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 48 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Island City House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1001 reviews
Rating 8 - Good. 145 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 2 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay i will recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Victoria E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here!
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Michael

Nice location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay. Lovely room and very helpful staff. The gardens were beautiful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Convenient to everything. Will definitely stay there again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, nice kitchen, and a beautiful pool with classic Key West architecture all made for a great stay. I will definitely be back.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Duval st and old town. The grounds are amazing. Wonderful staff. We will definately book another stay here
View of the gardens from our deck
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of bikes available to rent right on the property! Amazing staff!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Traci

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful surroundings and excellent location! Highly recommend - would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property the gardens and location perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay! Everything and everyone was top notch. Will definitely stay again when in Key West.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable conveniently located and the staff were very hospitable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the location, close to all the activities yet in a quiet environment so you could get away from the noise! Having bicycles on sight to rent was extremely convenient. The staff was amazing, very helpful and their recommendations were great!over all providing us with a wonderful stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Skip the resort and stay in a beautiful, historic house where you are close to all the action. We loved the gardens, pool, and our breezy morning/evening porch. If we ever head this way again, The Island City House is where we will stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The room was amazing, beds comfortable and lovely private porch. Super location and close to everything. Wish we could have stayed longer.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Simonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes excellent
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was enchanting. Large clean pool area. Rooms were clean and sufficient. Staff were friendly. Great location, close to the Historic Seaport and Duval/Mallory. Bikes were a big plus!! Highly recommend.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ping

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Emily Barbara

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property,
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
What a great spot! Clean, wonderful amenities and super location!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

debbie

Liked: Cleanliness, amenities, property conditions & facilities
Poolside, nice area around pool to sit & relax, grounds beautiful, clean room
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely, stunning property, the most beautiful landscaping in tropical oasis. I would recommend this 10 out of 10.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alfred Giannella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! We will be back.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a perfect place to eat right across the street. The Eaton eatery had the best lobster rolls and stone crab legs. A few minute walk to Duval street. I would stay here again
Stayed 4 nights in Mar 2026