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SureStay Plus Hotel by Best Western Keyser

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Keyser

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Exterior
Reception
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)
BBQ/picnic Area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
70 N Tornado Way, Keyser, WV, 26726
  • Place, Potomac State College of West Virginia University
    ‪7 min drive‬
  • Place, Savage River
    ‪18 min drive‬
  • Place, Deep Creek Lake
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
Keyser Inn
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 975 reviews
The price is €77
includes taxes & fees
23 Dec - 24 Dec
Keyser Inn

About this property

SureStay Plus Hotel by Best Western Keyser

Hotel in Keyser with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a microwave in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Keyser offers 61 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

This Keyser hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Keyser. During your stay, you'll be close to Potomac State College of West Virginia University. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 24 mi (38.6 km) from Deep Creek Lake and 3.9 mi (6.3 km) from Potomac State College of West Virginia University
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at SureStay Plus Hotel by Best Western Keyser. Free self parking is available.

This Keyser hotel is smoke free.

Guests are served free full breakfast daily from 5:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 5:00 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 517 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Microtel Inn Wyndham Hotel Keyser
Microtel Inn Wyndham Keyser
Microtel Inn Wyndham Keyser Hotel
Microtel Inn Suites by Wyndham Keyser
Surestay Plus By Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel
SureStay Plus Hotel by Best Western Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel Keyser

SureStay Plus Hotel by Best Western Keyser Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 321 out of 543 reviews
Rating 8 - Good. 158 out of 543 reviews
Rating 6 - Okay. 36 out of 543 reviews
Rating 4 - Poor. 18 out of 543 reviews
Rating 2 - Terrible. 10 out of 543 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Very friendly staff! Hotel was clean and quiet with all amenities needed for our stay. Really liked this hotel and would definitely stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lori

Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with partner
I felt that the rooms were small. We had some bad neighbors that were very noisy. It wasn't a sketchy place. Other than our noisy neighbors it was a nice place in a very nice area.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to the Potomac Eagle Train which we where in town for.
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Stayed 1 night in Aug 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel. Serves breakfast and have snacks through out the day at the breakfast section. Thank you for your service!
Stayed 1 night in Aug 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff were VERY accommodating and provided us with a second floor room that was perfect. The beds and pillow assortment were quite nice as well. Will stay there again when in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, amenities
Very well kept.
Stayed 1 night in Aug 2025

6/10 Okay

Shayleen

Disliked: Room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kenneth

Travelled with family
Room clean and freshened each day.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for the area

We have stayed here multiple times while visiting family and have always been treated well by staff. My only "complaint" is the lack of choices for breakfast. We have stayed at other Surestays/Best Western brand hotels and have had a wider selection/fresher options.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

We were only there for one night and were supposed to have a king room. When we got to our room the bed linens were in a pile on the window sill and there was mud all over the floor. So we went back to the check in desk. She gave us another room that was not a king room but it was clean. We did not complain as we were only there one night. The room was clean and that’s what we were more concerned with than the size of the bed. It was a double queen room. The check in clerk was extremely nice as we arrived 30 minutes before check in and she allowed us to check in which may have explained our room not being ready. Overall it was an enjoyable stay. Nice peaceful setting.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great views!

The staff were extremely kind and helpful. The lovely front desk rep gave us a printout of places we could eat nearby. Our room was nice and spacious, but the beds did leave us feeling a bit stiff the next day. The complementary breakfast was ok, the coffee tasted a bit like bacon grease. The view was the best part!
Stayed 1 night in Aug 2025

10/10 Excellent

Bernabe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff easy to check in an d easy to check out. Room is very clean and lobby and hallway smells so nice.Very welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid choice!

Great experience! We came in for a family reunion, booked 3 rooms. All the rooms were clean with ample space. Staff was friendly and helpful. We'll be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodations in the area that we have found.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good. Comfortable and clean. Staff was great. Breakfast was good. Towels could use an upgrade.
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Got here early and they accommodated us. Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to a few hotels lately, by far, this has been the best one I have been too! Look forward to a quiet nights rest!
Stayed 1 night in Jun 2025