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SureStay Plus Hotel by Best Western Keyser

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Keyser

Cozy retreat with a neatly made bed, bedside table, and wardrobe.
Reception
Exterior
Property amenity
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
70 N Tornado Way, Keyser, WV, 26726
  • Potomac State College of West Virginia University
    ‪9 min drive‬
  • Deep Creek Lake
    ‪45 min drive‬
  • Deep Creek Lake State Park
    ‪56 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Welcome to our hotel, featuring a covered porch and double doors with a glass panel.

Keyser Inn

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (874)
The price is €73
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Keyser Inn

About this property

SureStay Plus Hotel by Best Western Keyser

Hotel in Keyser with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a microwave in a common area, and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Keyser offers 61 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

This Keyser hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Keyser. During your stay, you'll be close to Potomac State College of West Virginia University. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 24 mi (38.6 km) from Deep Creek Lake and 28.4 mi (45.8 km) from Deep Creek Lake State Park
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 517 square feet (48 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at SureStay Plus Hotel by Best Western Keyser. Free self parking is available.

This Keyser hotel is smoke free.

Guests are served free self-serve breakfast daily from 5:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 517 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Microtel Inn Wyndham Hotel Keyser
Microtel Inn Wyndham Keyser
Microtel Inn Wyndham Keyser Hotel
Microtel Inn Suites by Wyndham Keyser
Surestay Plus By Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel
SureStay Plus Hotel by Best Western Keyser Keyser
SureStay Plus Hotel by Best Western Keyser Hotel Keyser

SureStay Plus Hotel by Best Western Keyser Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 299 out of 508 reviews
Rating 8 - Good. 148 out of 508 reviews
Rating 6 - Okay. 33 out of 508 reviews
Rating 4 - Poor. 18 out of 508 reviews
Rating 2 - Terrible. 10 out of 508 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, helpful, and on-top of everything. fresh baked cookies adds a nice personal touch. Hotel itself is standard, well kept, and clean. Ample parking, and within walking distance of a couple restaurants and a walmart, having a car here is best. A bit pricy for a rual small town, but not expensive.
Stayed 6 nights in Apr 2025

10/10 Excellent

Executive Floors Inc.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Bernd

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Got no sleep due to loud guests

In over 70 years of travel, having stayed at hundreds of hotels in over 20 countries, never have I gotten Zero sleep due to the LOUD guests in the room next door. Loud talking, TV on Loud all night long. Complained at the desk twice. No help.
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Robin

Stayed 4 nights in Mar 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. I’ll stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Charity

Nice place to stay!
Stayed 1 night in Feb 2025

6/10 Okay

Adam

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Gargi

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I traveled alone with my two young sons to the train in Romney, and his hotel option was clean, safe, welcoming and quiet. Breakfast was wonderful and the cookies at checkin were a fun surprise! A wonderful option where there are only a few hotels.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

vicki, Middle River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a family members death.Have stayed here before for Apple Festival and to visit graveyard and relatives.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 8 nights in Oct 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was fine, stay was fine
Stayed 3 nights in Nov 2024

10/10 Excellent

Frederick

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect...quiet.
Stayed 1 night in Nov 2024

2/10 Terrible

Orion

Reservation? Doesn’t matter.

We showed up to check in and were informed there was no room for us. The hotel manager did not offer to find an alternate solution nor to assist with getting us a refund. Not happy.
Stayed 1 night in Oct 2024

6/10 Okay

David, Bryn Mawr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
not worth $140 a night
Stayed 1 night in Oct 2024

10/10 Excellent

Robert S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend for Staff

Reservation confusion and it did not appear, but staff was excellent with check in. Very professional, courteous and caring. Highly recommend a visit.
Stayed 1 night in Oct 2024

8/10 Good

Bobby

I had a very pleasant day. The cleanliness and overall experience with all of the staff was incredible. One of the nicest places I’ve stayed. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Beds were amazingly comfortable!!!We slept so good!!!Everything appeared clean until after showering ,I walked around barefoot while packing up.When I went to put on socks,I saw that my feet were black!!!!I rescrubbed and put socks and shoes on before walking any more.The floors are vinyl and I’m guessing swept but not mopped.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in and lovely area
Stayed 1 night in Sep 2024