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Kharkiv Palace Hotel

5.0 star property

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Photo gallery for Kharkiv Palace Hotel

Lobby
Terrace/patio
Indoor pool
Interior
3 restaurants; breakfast, lunch and dinner served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2, Nezalezhnosti Avenue, Kharkiv, 61058
  • Place, Shevchenko Park
    ‪3 min walk‬
  • Place, Freedom Square
    ‪4 min walk‬
  • Place, Kharkiv National Academic Theater of Opera and Ballet
    ‪14 min walk‬
  • Airport, Kharkiv (HRK-Kharkiv Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • City view
  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Twin Room, 2 Single Beds

  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Kharkiv Palace Hotel

Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kharkiv Palace Hotel offers 171 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.
During your stay at Kharkiv Palace Hotel, you're just a quick walk from Freedom Square. Free WiFi in public areas, free self parking, and 3 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body wraps, massages, or thalassotherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Freedom Square and 6 minutes by foot from The Derzhprom
  • Airport, train station drop-off, and shopping center shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Kharkiv Palace Hotel offers its guests a full-service spa, a sauna, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 5468 square feet (508 square meters) and includes a conference center. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Kharkiv Palace Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Kharkiv hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
The Pacific Spoon - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.
The Terrace - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Amadeus Viennese Cafe - This café serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sky Lounge - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: UAH 950 for adults and UAH 475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amadeus Viennese Cafe
  • Lobby Bar
  • Sky Lounge
  • The Pacific Spoon
  • The Terrace

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5,468 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: UAH 1000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for UAH 600.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UAH 134.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately UAH 950 for adults and UAH 475 for children
  • Airport shuttle fee: UAH 550 per vehicle (one-way)
  • Pet fee: UAH 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: UAH 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Kharkiv Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kharkiv
Hotel Kharkiv Palace
Kharkiv Palace
Kharkiv Palace Hotel
Kharkiv Palace Premier
Kharkiv Palace Premier Hotel
Kharkiv Premier Palace Hotel
Palace Hotel Kharkiv
Premier Palace Hotel Kharkiv
Khrarkiv Palace Hotel Hotel
Khrarkiv Palace Hotel Kharkiv
Khrarkiv Palace Hotel Hotel Kharkiv
Premier Palace Hotel Kharkiv
Kharkiv Palace Premier Hotel
Kharkiv Palace Hotel Hotel
Kharkiv Palace Hotel Kharkiv
Kharkiv Palace Hotel Hotel Kharkiv

Kharkiv Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 418 out of 514 reviews
Rating 8 - Good. 74 out of 514 reviews
Rating 6 - Okay. 14 out of 514 reviews
Rating 4 - Poor. 6 out of 514 reviews
Rating 2 - Terrible. 2 out of 514 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

SungMin

Liked: Cleanliness
They are being bombed so don't know what its really like, but i oaid a lot to stay in a gotel where it was hard to get intk parking, find the person to check in and most of the facilities where closed. Should have been half the price i paid.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sulaiman

Liked: Staff & service, amenities, property conditions & facilities
The roims are great
Stayed 1 night in Jan 2022
Verified

8/10 Good

Berkant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzeldi hiçbir problem olmadı personel gayet ilgiliydi
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Young Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never regret

Very good hotel with great service.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Ezrah

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located. Comfortable rooms. Friendly staff.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
Very easy
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I ever stayed in. Contemporary, excellent service, convenient location
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Jeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular hotel

We had an amazing time at this hotel!!! The room is spacious, clean and equipped with all the things you need for comfortable staying. The bed is huge and soft. Amazing room service with good prices and excellent service! The only drawback is that you can’t control the temperature inside the room instead you need to call to the receptionist and ask to lower or higher air conditioner.
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hôtel. Highly recommend it!
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Athanasia N

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 9 nights in Sep 2021
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

would recommend for business and personal stay

Clean, professional, friendly, top class service from hotel employee's.
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel! We were so comfortable. Breakfast was delicious. Staff very friendly and helpful. We will be back.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель высокого уровня.

Отличный отель, европейского уровня. Персонал, охрана, чистота, спа, спортзал, завтраки всё на высшем уровне, вообще никаких нареканий.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично как всегда!
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otroligt hjälpsamma och alla bekvämligheter fanns, kanske inte så konstigt med tanke på att det är Kharkivs bästa och finaste hotell
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

satoshi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

高いホテル

素晴らしい施設、豪華なホテル。 でも、下着を洗濯したいと伝えたらホテルで洗えるからと言われ頼んだら、4600円も取られました。 受付スタッフ以外は英語が話せないし、 正直、良いサービスとは言えません。
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Nikita-Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff is amazing.

This hotel's service is top shelf. Outstanding staff. I enjoyed the stay. Highly recommend. The only thing I don't recommend is to order a transfer to the airport - the guy was late and looked like a mob from 90', talking on a phone and wore a big golden chain, really like a mob. They arranged to have my PCR test in my room, brought the result back to me. Amazing. The personnel is like in a World top class hotel. I would stay again in there.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2021
Verified

8/10 Good

joao e f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel e bem localizado. As pessoas que trabalham no local são solicitos e tentam ajudar.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo per business e famiglie

Albergo ottimo, facile da raggiungere. Accesso senza barriere architettoniche. Reception veloce e cortese. Camere spaziose e arredate in maniera semplice e funzionale. Palestra e piscina non grandissime ma pulite, luminose e di facile accesso. Inoltre la struttura dispone di una molto buona scelta per la colazione. Ci tornerò sicuramente per il mio prossimo soggiorno a Kharkiv.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kharkiv, period. Service is top-notch.
Stayed 4 nights in Jun 2021
Verified

8/10 Good

OLEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Харків на вихідні

Чудовий сніданок. Гарна постіль. Є питання до обслуговування системи конвенціювання та душу, вони потребують догляду
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Very well trained staff.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2021