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Hotel Villa Portofino Kigali

4.0 star property

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Photo gallery for Hotel Villa Portofino Kigali

Superior Room, Golf View | View from room
Flat-screen TV
Meeting facility
Outdoor pool
Superior Room, Golf View | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
119 KG 9 Ave, Kigali
  • Place, Kigali Golf Club
    ‪18 min walk‬
  • Place, Ivuka Arts Kigali
    ‪3 min drive‬
  • Place, BK Arena
    ‪6 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, Golf View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, Golf View

  • Golf view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 1 Double Bed, Hill View

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 1 Double Bed, Hill View

  • Hill view
  • 63 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Pool Access, Golf View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 Queen Bed, Pool Access, Golf View

  • Golf view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, Balcony, Hill View

  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool Access, Golf View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Pool Access, Golf View

  • Golf view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Balcony, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 Queen Bed, Balcony, Pool View

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom, Private Bathroom, Hill View

Executive Room, 1 Bedroom, Private Bathroom, Hill View

Executive Room, 1 Bedroom, Private Bathroom, Hill View

  • Hill view
  • 85 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Room

  • Golf view
  • 47 sq m
  • Sleeps 1
  • 20 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, Hill View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, Hill View

  • Hill view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Hill View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Hill View

  • Hill view
  • 61 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Room

  • Hill view
  • 76 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Villa Portofino Kigali

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Villa Portofino Kigali offers 51 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
During your stay at Hotel Villa Portofino Kigali, you'll be within walking distance of Kigali Golf Club. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a playground
  • Just a 2-minute drive from Kigali Golf Club and a few minutes from Ivuka Arts Kigali
  • Airport shuttle service available for a fee
Hotel Villa Portofino Kigali offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A children's pool, spa services, and a terrace are also featured at the business-friendly Hotel Villa Portofino Kigali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Art gallery
  • Children's pool
  • Full-service spa
  • Optional golf privileges
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (roundtrip)
  • Airport shuttle fee per child: USD 20 (one-way), (from 5 to 7 years old)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Villa Portofino Kigali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Villa Portofino Kigali
Villa Portofino Kigali
Swiss International Villa Portofino Kigali
Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel
Hotel Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel Kigali

Hotel Villa Portofino Kigali Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 28 reviews
Rating 8 - Good. 12 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 4 out of 28 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Uloko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and excellent location!
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

glenn m

Liked: Amenities
Helpful staff, very attentive plus the location is great. I enjoyed my stay
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Calvin

Liked: Cleanliness, property conditions & facilities, room comfort

Solid hotel with a view

Hotel Villa Portofino is a nice enough hotel without anything remarkesble. The golf course view is amazing as is the view over the swimming pool.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Estella

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very responsive staff, clean and well maintained, spacious rooms
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Olufolakemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent local and good price
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Temitayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was a bit dated but well maintained
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Gurumurthy

Liked: Cleanliness, staff & service, room comfort

Would be great with few upgrades

The hotel has marvellous view of the Golf course and sorroundings. The hotel requires significant upgrade to the carpets in the common area and the furniture
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Ramoshakane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.
Stayed 4 nights in Sep 2022
Verified

2/10 Terrible

Oseyemi

Disliked: Cleanliness, staff & service, property conditions & facilities
This facility is no longer functioning as a hotel! Expeeida should not have marketed this facility! We were only 3 guests in the hotel and I was not able to have hot water for three days! the hotel is nose-diving or at best it should be closed to the public until it gets its acts right!
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Idowu

Liked: Amenities
I was given the impression that the rooms come with complimentary breakfast but oh I was proven wrong. The guests were told the bookings from Expedia don’t come with breakfast???? That was very disappointing. The guests had to pay for their breakfast. This is very wrong as it should have been stated clearly during the booking but it was not. I felt so bad.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okej
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Tout est très bien, sauf la salle de sport qui est fermée ! Et la piscine est minuscule par rapport aux photos
Stayed 3 nights in May 2023
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nichts hat mir gefallen.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location, beautiful grounds!
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but no smart tv

Very comfortable room and a lovely hotel. I would stay again. Definitely no Smart tv in the room. The Hotels.com description says that there is no reception. However there is a 24 hour reception so you don’t need to ring in advance.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view

Our stay was very comfortable. We had an issue when booking in as I booked and paid online and paid in a currency other than USD, but it was soon sorted out. The room was very comfortable and clean and had a great view from our balcony. Breakfast was very nice and well presented. Staff were friendly and service was good
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort
No value for money. Booked a large room, which was mostly empty. No attention to detail (Examples: room layout, hard towels, etc.)
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort

Kigali Portofino 2015

Firstly - the staff were very friendly and helpful. A plus point. The restaurant staff and the bar staff were sometimes confused by basic requests and the service was slow. The hotel is in need of renovation, carpets dull and dark, seen better days. The room was OK and the bathroom clean. The room staff were efficient. I ate something from the Xmas buffet which made me sick, not a pleasant experience.
Verified

8/10 Good

Chrislain

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025
Verified

8/10 Good

uwase

Liked: Cleanliness, staff & service
Stayed 19 nights in Nov 2024
Verified

8/10 Good

Ody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

STEPHEN

Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Ayodeji

Stayed 6 nights in Feb 2024
Verified

6/10 Okay

Anthony

Stayed 1 night in Feb 2022
Verified

6/10 Okay

Kishen

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022