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Puma Garden and Suites

2.5 star property

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Photo gallery for Puma Garden and Suites

Front of property
Free WiFi, bed sheets
Free daily full breakfast
Shower, slippers, towels
Lobby

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
KG 282 St, Kigali, Kigali City
  • Place, Kigali Golf Club
    ‪14 min walk‬
  • Place, University of Kigali
    ‪3 min drive‬
  • Place, Kigali Heights
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪8 min drive‬

Room options

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About this property

Puma Garden and Suites

Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Change of towels is available on request.
Puma Garden and Suites offers 10 accommodations with slippers. Smart televisions come with satellite channels.

Bathrooms include showers, children's slippers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Puma Garden and Suites, you'll be within walking distance of Kigali Golf Club. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Services include dry cleaning/laundry
  • Just a 2-minute drive from Kigali Golf Club and a few minutes from Rwanda Development Board
Free breakfast is available daily. Public spaces have free WiFi. Puma Garden and Suites also features laundry facilities and dry cleaning/laundry services. Free self parking is available.

This Kigali hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Puma Garden and Suites Hotel
Puma Garden and Suites Kigali
Puma Garden and Suites Hotel Kigali

Puma Garden and Suites Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Claude

Disliked: Staff & service, property conditions & facilities

Nightmare

Worse experience of my trip ever. First they made me pay in cash after i had paid online with prebooking. They denied being partners with hotels.com despite their hotel advertising being on hitels.com and after i told them that they made.pay twice, they refused to give me refund and asked that i should deal with hotels.com myself to get the refund. They made the same breakfast everyday and didn't make any changes at all. They made me pay extra for drinking water and they said it wasn't part of the breakfast service. Most of the services advertised on hotels.com were not available :(
Stayed 4 nights in Sep 2022