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Sinai Suites Hotel

3.5 star property

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Photo gallery for Sinai Suites Hotel

Suite | Living room
Lunch and dinner served, African cuisine
Reception
Food and drink
Front of property

Reviews

4.0 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

View in a map
KG 40 St., Gate 43, Kimironko, Kigali
  • Place, Kimironko Market
    ‪5 min walk‬
  • Place, BK Arena
    ‪3 min drive‬
  • Place, Kigali Convention Centre
    ‪7 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, free WiFi

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

In-room safe, desk, free WiFi

Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi

Standard Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Sinai Suites Hotel

Hotel in Kigali with free breakfast and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Sinai Suites Hotel offers 14 air-conditioned accommodations with safes and complimentary toiletries. This Kigali hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
During your stay at Sinai Suites Hotel, you're just a quick walk from Kimironko Market. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 5 minutes by foot from Kimironko Market and a 3-minute drive from BK Arena
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. The business-friendly Sinai Suites Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Kigali hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:00 AM.
Onsite venue - This restaurant specializes in African cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sinai Suites Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sinai Suites Hotel Kigali
Sinai Suites Kigali
Sinai Suites
Sinai Suites Hotel Hotel
Sinai Suites Hotel Kigali
Sinai Suites Hotel Hotel Kigali

Sinai Suites Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities

Possibly the worst ever hotel experience I've had

Incredibly poor customer service. They don't provide an airport shuttle even though during booking it suggests they do. When we got there we discovered there's no A/C or fans, there were no towels in the entire hotel as they'd "sent them out for washing." They didn't have my reservation and in fact if I hadn't taken a printed copy of the Hotels.com reservation we would not have been able to stay there. As it stands, they called me on the phone while I was at the airport heading out to say that they needed me to send them a copy of the paid reservation as they couldn't find it in their system. Without a doubt the worst hotel experience I've ever had! Thinking of staying there? Run a mile in the opposite direction as fast as you can.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Jaydeep, Shah

Liked: Cleanliness, staff & service

A study in mediocrity

Whilst the service was truly friendly, and the check-in process quick- one couldn't help but feel sorry for the management staff who had to abide by certain 'rules' fixed by their higher-ups. The room cost me around 47$, however the hotel charges another 10 USD (each) for pick ups and drop to the airport. So if one is planning on spending close to 70$ just for a night's stay then I'd prefer some of the other options available near by. The rooms were clean, however my bathroom shower didn't have any water at 6am when I tried having a shower. I called up the reception multiple times but no one bothered answering. The manager told me that since I'm leaving early the next day (6.45am) and their breakfast doesn't start till about 8am, they will give me a packed breakfast. I found that sweet. However, at the time of leaving they had all but forgotten about it. All in all, a forgettable experience. I am certainly not returning to this place!