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The Manor Hotel

4.0 star property

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Photo gallery for The Manor Hotel

Front of property – evening/night
3 restaurants; breakfast, lunch, dinner and brunch served
Outdoor wedding area
Front of property
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
KG 552 Street, Kigali, Kigali
  • Place, Kigali Golf Club
    ‪5 min walk‬
  • Place, Rwanda Development Board
    ‪3 min drive‬
  • Place, Kigali Heights
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Standard Single Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Executive Double Room

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 1 Bedroom

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Triple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Balcony view

Deluxe Twin Room

  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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The price is €81
includes taxes & fees
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About this property

The Manor Hotel

3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite.
The Manor Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sals' Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. Children under 16 years old are not allowed in the spa without adult supervision.
During your stay at The Manor Hotel, you're just a quick walk from Kigali Golf Club. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Indian cuisine with garden views at Shere Sardar, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, body wraps, or facials at Sals' Spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 8.1 mi (13 km) from Presidential Palace Museum
  • Airport shuttle service available for a fee
The Manor Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a sauna are also featured at the family-friendly The Manor Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.
Shere Sardar - This poolside restaurant specializes in Indian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Marco´s - This poolside restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Silk - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.
O´Connels - Overlooking the pool and garden, this bar serves lunch and dinner.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Marco´s
  • O´Connels
  • Shere Sardar
  • Silk

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Karaoke
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Manor Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Manor Hotel Kigali
Manor Kigali
The Manor Hotel Hotel
The Manor Hotel Kigali
The Manor Hotel Hotel Kigali

The Manor Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 88 reviews
Rating 8 - Good. 30 out of 88 reviews
Rating 6 - Okay. 24 out of 88 reviews
Rating 4 - Poor. 10 out of 88 reviews
Rating 2 - Terrible. 4 out of 88 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

christelle

Liked: Cleanliness, staff & service, amenities
The staff makes the experience here. They are very nice and eager to make your experience better. We had a great stay and the restaurants on the property had delicious food and drinks.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

MESSAM ABBAS

Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness
View of the golf course. Large shower/bath/toilet, verandah. Swimming pool, outside seating areas.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

TIMOTHY

The property is in a quiet location not far from town. Down side is dated furniture and outlook. Requires uplift and cleaning, Perhaps was a 4 start years back wouldn't rate it as such now may be 2. Adequate and friendly staff, though sometimes language barrier.
Stayed 6 nights in May 2025
Verified

4/10 Poor

Laila Therese

Disliked: Cleanliness, amenities, property conditions & facilities
Nice people working there. We asked for a extra mattees because the bed were hard, it never showed up.
Stayed 8 nights in Aug 2024
Verified

6/10 Okay

Michel

Liked: Staff & service
Disliked: Amenities
The place has great potential. A few things can be improved to make it better. The breakfast is basic, there is less things to eat each day. The food at restaurants is overcharged based on what you can find at nearby and better restaurants. Room are comfortable but amenities in room is lacking.. eg: there was only 2 hangers. Sanitary equipment is very old and outdated in bathrooms etc. The few improvements can give the place a better reputation and attract more customers.
Stayed 8 nights in Dec 2023
Verified

2/10 Terrible

Jimmy Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in May 2024
Verified

6/10 Okay

Fergus

Liked: Cleanliness, staff & service
Noise and owner using hotel for other business, like swimming lessons for kids.
Stayed 5 nights in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2021
Verified

4/10 Poor

Mansoor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing non-stay

Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great value for business stays.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Joakim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly staff butt worn down

Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Ulrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotell jag gärna rek till andra

Mycket gästvänligt hotell i ett lugnt läge i Kigali. Personalen har verkligen det lilla extra för sina gäster. Rummen med balkong är superfina! Rek gärna detta till andra.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Ulrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rek detta hotel i Kigali

Fantastisk hotel med hög service. Bra läge i Kigali - lugnt. Personalen gör hela tiden det lilla extra. Kan varmt rek hotellet
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service
Nice area with pool and Manu restaurants A little noisy with a lot of music A bonfire with a lot of smell and the elevator not working But a pleasant stay in general
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Julie

Liked: Cleanliness, staff & service

Great service friendly staff needs s makeover

The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Stayed 12 nights in Aug 2019
Verified

8/10 Good

yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

It was comfortable
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very friendly and well mannered staff. Keep up the good work !
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Anneli

Liked: Cleanliness, room comfort

Lite nyttig information!

Vi hade bokat taxi från hotellet, som skulle hämta oss från flygplatsen! Det kom ingen taxi, och när vi ringde hotellet, enligt personal fanns ingen taxibokning! Lita inte på va personalen säger, ta reda på fakta själv, tex att det va lång till busshållsplats, nej, 20-30 minuters promenad. Hotellet vill att man åker taxi till stan, kostar 20$, lokalbussarna kostar 600 Rwanda frc/person! Personal som jobbar i restaurangen, är otroligt vänliga/hjälpsamma! Maten är god, men dyr. Ät på lokala restauranger! Billigt och gott!
Stayed 7 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

good bones, good staff, bathroom updates suggested

This hotel is tucked away in a quiet residential area. It was ideal for adjusting to the time change. It does require taxis to head to any points of interest. The food was good, and the staff was very kind and helpful. Our room needed updating (particularly the bathroom) but was very spacious and we had a beautiful view of the Rwandan hills.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great! beautiful view of the city. I would highly recommend this hotel.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Anneke

Liked: Staff & service
Disliked: Property conditions & facilities
Very friendly staff. Rooms old fashioned. Nice city view from the balcony.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Dr Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We were very satisfied about the service and the standard of the place
Stayed 8 nights in May 2018