DoubleTree by Hilton Kingston

4.0 star property

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Photo gallery for DoubleTree by Hilton Kingston

Reception
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Meeting facility
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
1550 Princess St, Kingston, ON, K7M9E3
  • Place, Queen's University
    ‪6 min drive‬
  • Place, Kingston Penitentiary
    ‪6 min drive‬
  • Place, Kingston Waterfront
    ‪8 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪12 min drive‬

Room options

Room, 1 King Bed

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Kingston

Eco-certified hotel with a fitness center and a 24-hour business center
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at DoubleTree by Hilton Kingston, you'll be within walking distance of Cataraqui Cemetery. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • 6 minutes by car from Kingston Penitentiary and 6 minutes from Queen's University
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Kingston offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22001 square feet (2044 square meters) and includes a conference center. The eco-certified DoubleTree by Hilton Kingston also features a vending machine, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per pet, per night
  • Weight limit: 75 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 350 reviews
Rating 8 - Good. 82 out of 350 reviews
Rating 6 - Okay. 33 out of 350 reviews
Rating 4 - Poor. 20 out of 350 reviews
Rating 2 - Terrible. 11 out of 350 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Edel

The first room was premium pricing and had a window opposite a wall approx 3 ft away. Moved from there to a window with light and sky visible. But room was very musty, like probable water damage with significant mould smelll. Terrible. Kept window open for fresh air.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Great !
Stayed 1 night in Jun 2025

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

need better water pressure - otherwise was great -staff were super nice!
Stayed 1 night in Jun 2025

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Firas, Montreal

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The floor in the room wasn’t clean there was cookies package on the floor. Breakfast can be much better..pool not nice
Stayed 1 night in Jun 2025

10/10 Excellent

Katarzyna

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. The breakfast had very limited choices and was of poor quality
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

8/10 Good

Kenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Relatively new. Nice and clean. Friendly staff. Free and easy parking. Air-conditioning was not ideal. Too noisy and too strong circulation was running. Beds are too soft for my liking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel. Very nice room, although no safe available in the room. The hotel Is located a fair way from Kingston waterfront, however food & service was excellent.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Travelled with family
Disliked: Property conditions & facilities
It would have been fantastic to know parking lot was being reserviced . There was either no parking , or you had to park on otherside , where another part of hotel was . Would not have booked here . Compensation for the parking lot was a cookie .
Stayed 2 nights in Jun 2025

10/10 Excellent

Lionel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant,i have been goingbthere for 35 years and the new upgrade made it the best stay yet.
Stayed 1 night in Jun 2025

10/10 Excellent

Mahdi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really clean with a peaceful environment and delicious and varied food.
Stayed 1 night in Jun 2025

10/10 Excellent

Ka Hon

Stayed 1 night in Jun 2025

6/10 Okay

dan

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Artur

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Hana

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel, clean and quite, friendly staff, easy check in and easy location close to downtown and the highway.
Stayed 1 night in Jun 2025

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms and lobby etc. staff was very courteous. The breakfast was great! Convenient location, just 10 minutes drive to downtown.
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lawrence, Renfrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Newly renovated
Stayed 2 nights in Jun 2025

6/10 Okay

Adrian

Travelled with group
Liked: Cleanliness, staff & service
Totally different than what I had experienced in other place with same doubletree locations. Parking lot is under constriction and our room is in another buildings. We need to bring our luggages pass though the grass area. Disappointed 😞
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best cookies ever

The hotel was gorgeous. The pool was amazing!!!! Kids had such a good time. The bathroom was spacious and the shower was 20/10. Amazing shower pressure
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well staffed and maintained. Average hotel room but king bed and pillows were comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming, lovely hotel that is in a convenient location. Romm was very nice & clean.
Stayed 1 night in Jun 2025