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Holiday Inn Kingston Waterfront by IHG

3.5 star property

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Photo gallery for Holiday Inn Kingston Waterfront by IHG

Exterior
Point of interest
1 bedroom, desk, blackout curtains, soundproofing
Breakfast, lunch, dinner served; local cuisine
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool

Explore the area

Map
2 Princess St, Kingston, ON, K7L1A2
  • Kingston Waterfront
    ‪1 min walk‬
  • Kingston City Hall
    ‪3 min walk‬
  • Queen's University
    ‪15 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Harbour View, Corner

Premium Room, 1 King Bed, Harbour View, Corner

Premium Room, 1 King Bed, Harbour View, Corner

  • 28 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony (Partial City View)

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Balcony (Partial City View)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor (Pet Friendly)

Standard Room, 2 Queen Beds, Ground Floor (Pet Friendly)

Standard Room, 2 Queen Beds, Ground Floor (Pet Friendly)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Harbour View

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Balcony, Harbour View

  • 28 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony, River View

Standard Room, 1 King Bed with Sofa bed, Balcony, River View

Standard Room, 1 King Bed with Sofa bed, Balcony, River View

  • 28 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, River View, Corner

View from room

Premium Room, 1 King Bed, River View, Corner

  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Patio, Ground Floor (Pet Friendly)

Standard Room, 2 Queen Beds, Patio, Ground Floor (Pet Friendly)

Standard Room, 2 Queen Beds, Patio, Ground Floor (Pet Friendly)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony (Partial City View)

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed with Sofa bed, Balcony (Partial City View)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Balcony, River View

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Harbour View

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Balcony, Harbour View

  • 28 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Accessible, Pet Friendly)

Standard Room, 1 King Bed, Roll-in Shower (Accessible, Pet Friendly)

Standard Room, 1 King Bed, Roll-in Shower (Accessible, Pet Friendly)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Harbor View)

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Balcony (Harbor View)

  • 28 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 1 Twin Bed

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About this property

Holiday Inn Kingston Waterfront by IHG

Eco-certified hotel with a fitness center and a 24-hour business center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Holiday Inn Kingston Waterfront by IHG offers 197 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Kingston Waterfront by IHG. During your stay, you're just a quick walk from Kingston Waterfront. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Wharf & Feather
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Kingston Waterfront and 3 minutes by foot from Lake Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Kingston Waterfront by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Kingston Waterfront by IHG. For a fee, parking is available.

This 3.5-star Kingston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Wharf & Feather - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 33.90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 22 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wharf & Feather

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Dock
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per pet, per week, plus a deposit of CAD 60 per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 16.95 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 22 for adults and CAD 22 for children
  • Uncovered self parking fee: CAD 33.90 per night (in/out privileges)
  • Pet deposit: CAD 60 per week
  • Pet fee: CAD 60 per pet, per week
  • Service animals are exempt from fees
  • Late check-in fee
  • Rollaway bed fee: CAD 16.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kingston
Holiday Inn Kingston Waterfront
Holiday Inn Waterfront
Holiday Inn Waterfront Hotel
Holiday Inn Waterfront Hotel Kingston
Holiday Inn Waterfront Kingston
Kingston Holiday Inn
Kingston Holiday Inn Waterfront
Kingston Waterfront Holiday Inn
Waterfront Holiday Inn Kingston
Holiday Inn Kingston - Waterfront Hotel Kingston
Holiday Inn Kingston - Waterfront Ontario
Holiday Inn Kingston Waterfront Hotel

Holiday Inn Kingston Waterfront by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 790 out of 1622 reviews
Rating 8 - Good. 488 out of 1622 reviews
Rating 6 - Okay. 199 out of 1622 reviews
Rating 4 - Poor. 94 out of 1622 reviews
Rating 2 - Terrible. 51 out of 1622 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Courtney

Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful
Stayed 1 night in Mar 2025

4/10 Poor

Sam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice staff. Room was clean with a comfortable king bed. Unfortunately the fridge was loud and the sofa bed was extremely uncomfortable which made sleeping almost impossible.
Stayed 1 night in Mar 2025

6/10 Okay

Brent

Travelled with family
Liked: Cleanliness, staff & service
The toilet paper and pillows were very low quality.
Stayed 3 nights in Mar 2025

6/10 Okay

Megan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
It was a good distance from the shops in downtown kingston
Stayed 1 night in Mar 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Kingston excellent location and staff. Close to restaurants abd waterfront
Stayed 1 night in Mar 2025

6/10 Okay

Todd

Liked: Cleanliness, staff & service
We had a great stay! However, the pool area needed a good clear. The were a lot of partially clogged floor drains with hair and lint and a number of floating hair clumps in the pool. It was enough that it was noticeable and made it feel kind of dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you’ve need

All staff were lovely. Hotel was equipped with everything we needed including coffee in the lobby. Great location for walking!
Stayed 1 night in Mar 2025

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were looking forward to our stay here, but upon checkin at 8:00pm were informed there were several hockey teams staying at the property. I was not hopeful about this and asked to be moved to a different floor. Because the hotel was fully booked, they indicated that they could not move me. They shared that the teams had been given instructions, and that if there were any problems I could reach out to the front desk. As suspected, the kids were rangy, running up and down the halls, playing mini sticks in the hall and outside the elevator, yelling and screaming, and completely unsupervised (all of which went agains the posted "rules"). There were adults standing in the hall near our room drinking and being loud. At midnight someone knocked on our door repeatedly looking for their son (and effectively waking my children up, again!). This all went on until 1am, despite having talked to folks myself and having called the front desk. I feel they should have been enforcing their "rules" more strictly to ensure that other guests were not infringed upon and disturbed. The next morning upon complaint they moved us to another room on a different floor, but we had to check out and then check back in later. The new room had a broken bed (crater on the one side), a heating unit that didn't work, and receptacles that didn't work. While the staff were very sympathetic and kind, we will not being staying here again nor would we recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorthy Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the whole experience of staying here- loved the staff
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

David, Brockville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing that kept this stay from being five star is that too many of the guests allowed their children to make noise and run the halls late at night, not sure how to solve but did disturb is both nights until after 12am.Perhaps thicker noise cancelling doors and a hot tub in pool area . Otherwise was a great stay.
Stayed 2 nights in Feb 2025

8/10 Good

Allan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking charge was a pleasant surprise
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Other than the pool, 10/10 stay

The beds were comfortable, the hotel was central to downtown, and the staff was amazing. The only downside was, while the pool room itself was warm, the actual pool was COLD!
Stayed 1 night in Dec 2024

2/10 Terrible

John A.

Disliked: Staff & service
Due to weather and road closings we were unable to attend. We asked for a partial refund and we were refused. We had no control of weather and the closings. After repeated attempts the hotel. refused. We have stayed at his site in the past and loved it !! Truly Hotel.com stated they made several attempts to contact hotel to investigate and they stated that they couldn't get thru. I tried 3 times and got thru twice twice. Again ....the place was nice to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff goes above and beyond. Only disappointment was the $22 breakfast buffet. Very limited selection and not very good quality. Other than that I would definitely recommend this hotel with stunning waterfront views
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025