6/10 Okay
Rebecca
3 Feb 2026
Liked: Cleanliness
Disliked: Amenities
PROS - Plenty of hot water. Professional staff. A lot of shopping, dining and recreation in the area.
CONS - The pool and gym are located in another building separate from the guest rooms and they do not make this clear on their website. During my stay (Jan/Feb 2026) it was -17 outside.
The driveway you have to walk through to get to the gym and pool was not cleared of ice and snow. It was dangerously slippery. We made one attempt to swim but the pool was occupied entirely by a kids hockey team and their parents and could not swim (Max capacity of 34 people). We did not try again for the rest of my stay.
The room was updated and functional but there was water damage at the bottom of the doors.
There were buses parked outside my room running their engines for long periods. The smell from the exhaust in my room was overwhelming.
The hotel was booked by families travelling with players for a kids hockey team. Each evening of my stay the common areas including the hallway right outside my room was occupied by groups of kids playing, running, banging doors and walls and yelling in the hallways. Occasionally a parent came by to check on them and tell them to keep things down but the adults did not remain and the kids continued to mingle and play outside their rooms unsupervised.
Even though my room was just around the corner from the lobby where none of the hotel staff intervened to enforce policies related to common areas and ensure comfort of other guests.
Rebecca
Stayed 2 nights in Jan 2026
