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SureStay Hotel by Best Western Alice

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Alice

Spa
Exterior
Free breakfast
BBQ/picnic Area
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1350 S US Highway 281, Alice, TX, 78332-5701
  • Place, South Texas Museum
    ‪1 min drive‬
  • Place, Tejano Roots Hall of Fame
    ‪2 min drive‬
  • Place, Texas A&M University - Kingsville
    ‪31 min drive‬
  • Airport, Alice, TX (ALI)
    ‪7 min drive‬

Room options

View all photos for 1 King Bed Non Smoking

A hotel room with a large bathtub, a bed with a wooden headboard, a desk with a chair, and a ceiling fan.

1 King Bed Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds Non Smoking

A hotel room with two beds, a desk, a chair, and a large window.

2 Queen Beds Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a lamp.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Alice
Alice
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 688 reviews
The price is €91
includes taxes & fees
10 Jul - 11 Jul
La Quinta Inn & Suites by Wyndham Alice

About this property

SureStay Hotel by Best Western Alice

Along with an outdoor pool, this hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and barbecue grills.
SureStay Hotel by Best Western Alice offers 41 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Alice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at SureStay Hotel by Best Western Alice, you'll be within walking distance of South Texas Museum. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center and laundry facilities
  • Just a 3-minute drive from South Texas Museum and a few minutes from Tejano Roots Hall of Fame
  • Pets welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. An outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly SureStay Hotel by Best Western Alice. Free self parking is available.
Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Executive Alice
Best Western Executive Inn Alice
SureStay Hotel Best Western Alice
SureStay Best Western Alice
Surestay By Best Alice Alice
SureStay Hotel by Best Western Alice Hotel
SureStay Hotel by Best Western Alice Alice
SureStay Hotel by Best Western Alice Hotel Alice

SureStay Hotel by Best Western Alice Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 171 reviews
Rating 8 - Good. 52 out of 171 reviews
Rating 6 - Okay. 28 out of 171 reviews
Rating 4 - Poor. 4 out of 171 reviews
Rating 2 - Terrible. 16 out of 171 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rachel f.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, Quiet, Great Staff!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean , comfortable & AC was Super ! Staff was very friendly and breakfast was very good !
Stayed 1 night in Jul 2025
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, can tell recently renovated. Was in town for a family event and was this was a comfortable place to stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, easy check-in.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice peaceful stay, Very clean, quiet, and comfy
Stayed 1 night in Oct 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small a little older place but ok place to stay for a night
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice Hotel in that area. Clean rooms, comfortable, easy to get to. Didn't have time to look around was a business trip just in and out.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Good place
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and comfy room
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a people person. Staff from check in to housekeepers were helpful and friendly. If in the area in the future, defiantly staying there.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, amenities
The pool was too hot and slimy to swim in. Front desk was nice. Music blasting from a bunch of workers.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly front desk service. Clean rooms, and well kept area outside. Worth the stay. I definitely recommend to others.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Rosa M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will SureStay here again

Everything was really good for the price. New-ish and clean. Friendly staff.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, quick and courteous. The area was quiet and clean. Good overall.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were ok, but a little noisy outside. Beds were nice and firm. They had a good hot breakfast. The hotel was not on the main street where all the restaurants and convince stores were. Hotel was along an industrial area.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was told a pet fee per nite would be added to room charge when i checked in with one person. I was charger more per nite when I checked out with a different person. Seems like a scam. I didn't have time to question.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything okay
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Analuisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was nice but staff is very rude and unprofessional
Verified

6/10 Okay

Angie

Disliked: Staff & service
The in-room whirlpool/jacuzzi was really nice but the hotel is pretty old and needs some TLC. Front office staff was not friendly in the least --pretty much seemed disinterested in our business. It was quiet and served its purpose for the weekend but not sure I'd choose this hotel again.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They wouldn't allow us to have breakfast in our room.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff were very unfriendly and not at the desk rang bell several times no breakfast as your description had listed really disappointing that place showed up first on my options to stay in Expedia suggested. Door to lobby was locked this morning. Please update your listings of your property to stay and the correct information
Stayed 1 night in Apr 2025