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Castell hotel

2.0 star property

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Superior Apartment, 1 Bedroom, Sea View | Jetted bathtub
Family Apartment, 1 Bedroom, Partial Sea View
Reception
Property grounds
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
Georgiadaki 6 St., Stratigou Tzanaki St, Chania, Kissamos, Crete Island, 73400
  • Place, Telónio Beach
    ‪7 min walk‬
  • Place, Kissamos Stadium
    ‪7 min walk‬
  • Place, Mávros Mólos
    ‪9 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪52 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Partial sea view
  • 18 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for City Double Room, 1 Bedroom, Non Smoking, Mountain View

City Double Room, 1 Bedroom, Non Smoking, Mountain View

City Double Room, 1 Bedroom, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Sea View

Superior Apartment, 1 Bedroom, Sea View | Jetted bathtub

Superior Apartment, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

View all photos for Family Apartment, 1 Bedroom, Partial Sea View

Family Apartment, 1 Bedroom, Partial Sea View

Family Apartment, 1 Bedroom, Partial Sea View

  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Sofa Beds

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About this property

Castell hotel

Hotel in Kissamos with free parking
This smoke-free hotel features dry cleaning, laundry facilities, and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Castell hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Castell hotel, you're just a quick walk from Telónio Beach. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking
  • Continental breakfast offered for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Telónio Beach and Kissamos Stadium
  • Airport shuttle service available for a fee
As a guest of Castell hotel, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Castell hotel also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking is available.

This Kissamos hotel is smoke free.

Guests can enjoy continental breakfast for a fee.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee: EUR 6.50 per person
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Library
  • Private wine tours

Family friendly

  • Baby bath
  • High chair
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Tile flooring in room

More

  • 1 floor
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 6.50 per person
  • Airport shuttle fee: EUR 60.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Castell hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - midnight.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Castell hotel Kissamos
Castell Kissamos
Castell hotel Hotel
Castell hotel Kissamos
Castell hotel Hotel Kissamos

Castell hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 58 out of 63 reviews
Rating 8 - Good. 3 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful place to stay. Spotless and very comfortable with a lovely balcony overlooking the square which has several excellent tavernas and a two minute walk to the sea. Super friendly staff who were so kind about my terrible Greek, highly recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret, Peterborough

Stayed 1 night in Oct 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean accommodation and very friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners very friendly and helpful.Beds and bathroom excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and right near the square of the town. The staff are what made our stay so amazing. Katepina, Nikh and Giannis were so kind, helpful, funny, sweet and just amazing people. The customer service was what made our stay here so special and the beautiful room. When we come back to Crete we will stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Vicky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for your service and hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Nalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, owners were lovely helpful people. Great place to stay within walking distance to loads of restuarants and cafes.
Stayed 1 night in Apr 2024

10/10 Excellent

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

This is a gem of a hotel in the centre of Kissamos and by the sea. It’s super clean and comfortable and close to everything. The owners Niki and Katerina and also their evening staff Yannis, go out of their way to make sure you have everything you need and that you have a wonderful stay. They’re absolutely amazing! This is a great place to stay, and I recommend it highly.
Stayed 12 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice welcome to Crete!

I came in on the ferry very late, and was welcomed by Yianni who was super nice and also Kostakis the cat. The hotel was super clean, the room had a nice balcony, air conditioning, tv, a tea pot, etc. I liked it so much i tried to extend , but they were sold out. They did find me another hotel, bus time tables, suggestions etc etc some people are just naturally hospitable, when we're lucky these people get into the hotel business!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom

Such a wonderful stay. Special shout out to Nikki, which made it feel like home!
Stayed 1 night in Aug 2023

10/10 Excellent

Deirdre

Stayed 1 night in Sep 2022

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect hotel

Lovely helpful staff. The hotel was very well situated. Yeah
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly service. Close to restaurants and stores. Only a short walk to the beach.
Stayed 1 night in Sep 2021

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The BEST hotel experience ever! Highly recommended

Nik
Stayed 14 nights in Jul 2021

10/10 Excellent

Jul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel in Kissamos.

This is an extremely nice place to stay in Kissamos. Niki and Katerina who run the place are very friendly and helpful. Short walks to everything you need, small shops, nice tavernas. Can't be much better.
Stayed 7 nights in Mar 2020

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Kissamos

Great Hotel! Niki went above and beyond to take care of me as her guest -she even did my laundry. Strong WiFi siignal This is where you want to stay in Kissamos.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Place!

Awesome experience! This hotel is fantastic from the location to the owners. Niki and Katerina were so helpful in letting us know the best places to dine and all the local attractions. The hotel is clean, modern and just perfect.
Stayed 4 nights in Jun 2017

8/10 Good

Kuebra Fuesun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for the western Creten trip!

The hosts Niki and Katarina are doing an excellent job making you comfortable as far as possible.. They are sweet and considerate, they are positive energies and natural. All of their tips were perfect! We loved the stay!!
Stayed 1 night in Jun 2017

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Wir haben zweimal hier, auf der Durchreise übernachtet. Beide Male erhielten wir ein großes Studio, obwohl wir nur ein Doppelzimmer gebucht hatten. Yannis war unglaublich hilfsbereit und hat uns für die Rückfahrt vom Hafen von Kissamos von sich aus ein Taxi bestellt und uns darüber per E-Mail informiert. Was für ein Service! Die Lage des Hotels ist einmalig, die Ausstattung ebenso. Und wir habrn sehr gut geschlafen!
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extrem gute Wahl.

Das war eine sehr gute Wahl mit super Preis-Leistungsverhältnis. Hatte ein herkömmliches Doppelzimmer gebucht aber ein Studio mit extra Küche bekommen. Wir hatten eine Menge Platz und gleich 3 Balkontüren. Der Sitzplatz am Balkon mit Blick auf den Platz und die Fußgängerzone war großartig. Insgesamt sehr ruhige aber zentrale Lage.Yiannis und Katerina sind unheimlich nett und hilfsbereit. Sie stellen ihren Gästen auch allerhand Goodies, wie Obst, Frühstücksutensilien aber auch Bücher etc. zur Verfügung. Wir waren nur kurz hier, aber ich würde es auch für einen längeren Aufenthalt wählen.
Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and kind hosts, a beautiful and spacious studio with a private kitchen and balcony, super clean and serviced daily! Large refrigerator with bottled water and a freezer. Great for the warm weather. Very good and quiet air conditioning in the room. In the upstairs hallway for hotel guests, fresh coffee, cake, and fresh fruit are freely available!
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz liebe Besitzer!!!! Sehr zentral. Für unseren Trip ohne Kids ein perfektes Hotel
Stayed 3 nights in Aug 2024