See all properties

Sarova Imperial Hotel, Kisumu

3.0 star property

Choose dates to view prices

Photo gallery for Sarova Imperial Hotel, Kisumu

Lobby
Minibar, in-room safe, individually furnished, desk
Exterior
Minibar, in-room safe, individually furnished, desk
Bathroom sink

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Achieng' Oneko Road, Kisumu, 40100
  • Place, Kisumu Clock Tower
    ‪5 min walk‬
  • Place, The West End Shopping Mall
    ‪10 min walk‬
  • Place, Masai Craft Market
    ‪10 min walk‬
  • Airport, Kisumu (KIS)
    ‪6 min drive‬

Room options

View all photos for Deluxe Queen Room

Minibar, in-room safe, individually furnished, desk

Deluxe Queen Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room - View

View from room

Deluxe Queen Room - View

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Room - Accessible

View from room

Deluxe Queen Room - Accessible

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite

Minibar, in-room safe, individually furnished, desk

Premium Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Ciala Resort Best Hotel in Kisumu Kenya
Kisumu
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 40 reviews
The price is €112
includes taxes & fees
16 Jun - 17 Jun
Ciala Resort Best Hotel in Kisumu Kenya

About this property

Sarova Imperial Hotel, Kisumu

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite.
Sarova Imperial Hotel, Kisumu offers 95 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. A pillow menu is available. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at Sarova Imperial Hotel, Kisumu, you're just a quick walk from Kisumu Clock Tower. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Kisumu Clock Tower and The West End Shopping Mall
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. Sarova Imperial Hotel, Kisumu also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Sarova Imperial Hotel, Kisumu was completed in December 2022.

This 3-star Kisumu hotel is smoke free.

Sarova Imperial Hotel, Kisumu has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarova Imperial Hotel, Kisumu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Hotel Kisumu
Imperial Kisumu
Imperial Hotel
Sarova Imperial Hotel Hotel
Sarova Imperial Hotel Kisumu
Sarova Imperial Hotel Hotel Kisumu

Sarova Imperial Hotel, Kisumu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 53 reviews
Rating 8 - Good. 12 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kanji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and helpful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Daniel Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay
Stayed 1 night in Nov 2024
Verified

8/10 Good

Davion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great staff, and all around great vibes.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay at Sarova, Kisumu

Very welcoming, friendly and helpful staff. The food was great, and clean rooms.
Stayed 13 nights in May 2025
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel wiyh exceptional service!
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great team
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team members are what makes a stay here very enjoyable.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Professional and welcoming team.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good and they were all friendly
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Kisumu

A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, our stay in Kisumu was excellent and welcoming by the staff. Pricey breakfast but very well done and prepared.(2,500 Kshs each). Lovely pastries at the coffee shop, if you are so tempted. Keep it up!!! Will be back, of course
Stayed 1 night in Jun 2025
Verified

8/10 Good

Frankline

Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
Stayed 1 night in May 2024
Verified

6/10 Okay

Tadeo Mwaura

Liked: Cleanliness, staff & service
Room was too hot. AC did not seem to work.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It could be nice with a little fridge for putting some drinks
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Gerd Jorud

Liked: Amenities
Very good
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I loved the facilities. Daily room cleaning. Conformable bed and bedding. Food is very good, menu selection is excellent. Only drawback is service can be slow at times. Serving tea or coffee was very slow. Ordered food took very long everytime. Otherwise, location is perfect, devoid of noise and accessible to many local attaractions.
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Italo

Liked: Cleanliness
The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

M-KOPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kisemei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024
Verified

8/10 Good

Anne-Marie

Liked: Cleanliness, amenities, property conditions & facilities
The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Stayed 1 night in May 2024