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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

A modern dining area with wooden tables and chairs, a fireplace, and a TV mounted on the wall.
A modern hotel lobby with a reception desk, a decorative wall, and a geometric partition.
An indoor swimming pool with clear markings, a lifeguard chair, and a view of trees through large windows.
A large building with a prominent chimney and a smaller structure attached to it.
A modern living room with a stone fireplace, comfortable seating, and a flat-screen TV.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, Kitchen

A bed with white bedding and pillows against a wooden headboard.

Standard Room, Kitchen

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Kitchen

A kitchen with white cabinets, a stainless steel sink, a toaster, and a wooden shelf with glassware and plates.

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen

A kitchen with white cabinets, a stainless steel sink, a toaster, and a wooden shelf with glassware and plates.

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchen (Pet Friendly)

A hotel room with a bed, a sofa, a small table, a TV, and a window with curtains.

Suite, 1 Bedroom, Kitchen (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen

A hotel room with a bed, a bathroom, a kitchenette, and a large mirror.

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchen

A hotel room with two beds, a nightstand, a lamp, and a bathroom visible through an open door.

Suite, 1 Bedroom, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,335 reviews
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Staybridge Suites Waterloo - St. Jacobs Area by IHG. During your stay, you're just a quick walk from St Jacobs Farmers Market. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Dogs welcome for a fee
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A library, a vending machine, and laundry facilities are also featured at the business-friendly Staybridge Suites Waterloo - St. Jacobs Area by IHG. Free self parking is available.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping centre
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Weight limit: 66 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 555 out of 868 reviews
Rating 8 - Good. 207 out of 868 reviews
Rating 6 - Okay. 52 out of 868 reviews
Rating 4 - Poor. 24 out of 868 reviews
Rating 2 - Terrible. 30 out of 868 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Friendly staff Excellent amenities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent location. Fun pool and there’s great breakfast free each morning!!
View from pet area outside at night
Artwork
View from our third floor room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean rooms and great location
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Priya

Liked: Cleanliness, property conditions & facilities
Great stay!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Donald B

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff, nice pool, great location, well suited for multi room family get togethers.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Arshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice. Clean and very quiet
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great options for breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
The hotel was very clean and the staff were very friendly and efficient.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. Great value for $$
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. No issues at all. Staff were friendly and professional, room was clean and met all of our needs. Breakfast was awesome. Would definitely recommend this hotel.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, clean and friendly staff Breakfast average.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was like being at home
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Clean, quiet hotel.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Convenient to the market. Gaby was excellent at breakfast.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely very helpful and accommodating. Pool is looking rough, could use an update and a got tub
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

SYLVIE

Liked: Amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel whenever we visit the family! Good breakfast variety and the staff is professional and courteous!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time at Staybridge suites. The rooms were perfect for our family of 4. The a mentor is including the pool were great for the kids. The breakfast was fantastic each day. Would recommend!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ivonia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the staff was very friendly, everything was clean and the room was comfortable. My family and I enjoyed our stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant - welcome reception, accommodation, services and breakfast, all excellent.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and comfortable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Bernhard

Liked: Cleanliness, amenities, property conditions & facilities
Great service Great food Great people
Stayed 1 night in Nov 2025