Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Restaurant
Point of interest
Point of interest
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

Standard Room, Kitchen

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(55 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Kitchen (Pet Friendly)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Roll-in Shower, Kitchen

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom, Kitchen (Pet Friendly)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Staybridge Suites Waterloo - St. Jacobs Area by IHG. During your stay, you're just a quick walk from St Jacobs Farmers Market. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Dogs welcome for a fee
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A library, a vending machine, and laundry facilities are also featured at the business-friendly Staybridge Suites Waterloo - St. Jacobs Area by IHG. Free self parking is available.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping centre
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Weight limit: 66 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 517 out of 820 reviews
Rating 8 - Good. 198 out of 820 reviews
Rating 6 - Okay. 52 out of 820 reviews
Rating 4 - Poor. 23 out of 820 reviews
Rating 2 - Terrible. 30 out of 820 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean rooms and great location
Stayed 10 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, clean and friendly staff Breakfast average.
Stayed 3 nights in Jan 2026

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities
The hotel is new. The room was clean and the kitchen was spotless. Great location across the street from the Farmer’s Market. Walmart within walking distance. Continental breakfast with DIY waffle maker. Coffee/tea available all day.
Stayed 4 nights in Jan 2026

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities
Every thing was excellent
Stayed 1 night in Jan 2026

8/10 Good

Ashleigh

Stayed 1 night in Jan 2026

8/10 Good

Trung

Stayed 1 night in Jan 2026

10/10 Excellent

Priya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay!!
Stayed 1 night in Jan 2026

10/10 Excellent

Ivonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the staff was very friendly, everything was clean and the room was comfortable. My family and I enjoyed our stay
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
Clean, quiet hotel.
Stayed 1 night in Dec 2025

8/10 Good

Natisha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was beautiful and had everything we needed. Breakfast was excellent and the kids had a lot of fun in the pool. Our family had a great time and would definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the most extensive I have ever experienced for free at a hotel. Lots of fresh fruit, juices, coffee, the usual bread, bagels, English muffins, waffles toppings for waffles and yogurt , Home fries, Bacon, Scrambled eggs and hard boiled eggs, baked beans and 4 different kinds of huge muffins. The suite was very clean and the kitchen was full size ,. The appliance wise practicly Even had a dish washer. The kids loved the pool. The building was very quiet. I would stay here again in a heart beat. I could have stayed another night, just to enjoy the peace and quiet!!!!!
Stayed 2 nights in Dec 2025

4/10 Poor

Andrea

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was blood on the mattress. We didnt discover it until.bwry late and some of us were already asleep We actually packed up and left a fay early as obvios bodily fluids is unacceptable I do have photos. I spoke with the front desk and they were unhelpful accept to advise we should have moves rooms in the middle of the night. My tequest to speak to someone regarding the blood was denied.
Blood stains on the mattress
Stayed 2 nights in Dec 2025

10/10 Excellent

Taryn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, acknowledgement that I’m a member, and nice rooms.
Stayed 1 night in Dec 2025

8/10 Good

Jerry

Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place!
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Waterloo right next to St Jacob’s market and many antique shops.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrienn

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room!
Stayed 1 night in Nov 2025

10/10 Excellent

Bernhard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service Great food Great people
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness
Staff were all excellent. Very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Very spacious. We had a 2 bedroom suite that had a small living room and kitchen area with a fridge, dishwasher, toaster oven and stove top. Great breakfast. Across the road from St. Jacob’s Market.
Stayed 2 nights in Nov 2025

10/10 Excellent

ROGER

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Nov 2025