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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Exterior
Indoor pool
Exterior
Exterior
Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • St. Jacobs Outlets
    ‪2 min walk‬
  • St Jacobs Farmers Market
    ‪5 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Kitchen

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, Kitchen

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Studio Suite, 1 King Bed, Kitchen | Room amenity

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Kitchen

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Roll-in Shower, Kitchen (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Check-in/check-out kiosk

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1150)
The price is €108
for 1 room
includes taxes & fees
26 Jun - 27 Jun
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite. Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Staybridge Suites Waterloo - St. Jacobs Area by IHG. During your stay, you're just a quick walk from St Jacobs Farmers Market. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Dogs welcome for a fee
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A library, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites Waterloo - St. Jacobs Area by IHG. Free self parking is available.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Languages

English, Farsi, Filipino, French, Hindi, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping centre

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Weight limit: 66 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 663 reviews
Rating 8 - Good. 156 out of 663 reviews
Rating 6 - Okay. 44 out of 663 reviews
Rating 4 - Poor. 22 out of 663 reviews
Rating 2 - Terrible. 26 out of 663 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniele

Stayed 1 night in Mar 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marilyn and Blair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not open the times listed. Rate was higher than what was booked.
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and vintage shopping

We had an awesome stay. We love going to st jacobs and its our choice hotel .
Stayed 2 nights in Mar 2025

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, property conditions & facilities
It is very cozy!
Stayed 1 night in Mar 2025

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a quiet get away and it was quiet! We enjoyed our get away
Stayed 2 nights in Mar 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Overall the stay was great. Check in was a breeze. Room was comfortable — had a mini kitchen with fridge, dishwasher, mini stove, plates and glasses.
Stayed 1 night in Mar 2025

10/10 Excellent

Cinderella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was excellent. Will come back for sure❤️🙏
Stayed 2 nights in Mar 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and a very good value. Complimentary popcorn in the room and free bites on M-W. Surprised me.
Stayed 1 night in Mar 2025

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
The suite is very spacious and well equipped. The staff was friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to write to you expressing my appreciation for the exceptional work that your team does at the Staybridge Suites. My recent stay was perfect from check in to check out. Your front desk team knew my requests and fulfilled them. The housekeeper that took care of my suite was detailed and also made sure I had ample supply of decaf coffee. The best part of my stay in your property was the towel art I found in celebration of my birthday. I'm glad I met the artist. Rean was very humble and warm. He's a great asset to your team and deserves recognition. Over-all your staff catered to all my needs and more. I look forward to staying at Staybridge Suites in the near future.
Stayed 3 nights in Feb 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at this hotel one day after snowmageddon and the parking lot had so much snow and very few cleared parking spots. I was grateful that there weren’t many guests, so we were able to park our vehicle in what I thought might have been an actual spot. With the amount of snow that area got hit with, I know that the snow crews were quite busy for days.
Stayed 2 nights in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a snowy weekend The lot was not cleared well nor were the walkways. Someone could have at least kept the sidewalk shoveled
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandson loved the warm pool. Staff were friendly, and the breakfast considering it was complimentary was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jablan

Liked: Cleanliness, staff & service, property conditions & facilities
All that you need for a pleasant stay.
Stayed 1 night in Feb 2025

8/10 Good

Reginald

Travelled with family
There was an issue with the heating in the room which could not be fixed We were given another room immediately
Stayed 1 night in Feb 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Pool area was a little bit chaotic but overall a great stay !
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025