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Aloft by Marriott Knoxville West

3.0 star property

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Photo gallery for Aloft by Marriott Knoxville West

Exterior
Terrace/patio
Bar (on property)
Premium bedding, pillow-top beds, in-room safe, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
364 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪8 min walk‬
  • Place, Topgolf Knoxville
    ‪2 min drive‬
  • Place, Regal Pinnacle
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Loft, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Loft, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft, 1 King Bed, Hearing Accessible

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Loft, 1 King Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft, 1 King Bed, Roll-in Shower (Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Loft, 1 King Bed, Roll-in Shower (Transfer Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Loft, 2 Queen Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Loft, 2 Queen Beds, Hearing Accessible

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Loft, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Loft, 2 Queen Beds, Roll-in Shower (Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Loft, 2 Queen Beds, Roll-in Shower (Transfer Shower)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Aloft by Marriott Knoxville West

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a meeting room. Housekeeping is available on request.
Aloft by Marriott Knoxville West offers 107 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft by Marriott Knoxville West. During your stay, you're just a quick walk from Turkey Creek Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Turkey Creek Shopping Center and 8 minutes from West Town Mall
  • Pets welcome for a fee (restrictions apply)
Aloft by Marriott Knoxville West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Aloft by Marriott Knoxville West also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Re:Fuel - This bistro serves breakfast only.
WXYZ - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches used
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Aloft by Marriott Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 640 reviews
Rating 8 - Good. 109 out of 640 reviews
Rating 6 - Okay. 59 out of 640 reviews
Rating 4 - Poor. 29 out of 640 reviews
Rating 2 - Terrible. 25 out of 640 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Easy parking….
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The stay at aloft was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the staff were really friendly. Didn’t disappoint.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Unique

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was welcoming and courteous, bar and lobby were nice, reasonably priced rates , I would recommend !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly & consistency. Excellent bedding. Just need to make sure they refill the shower body wash ❤️
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Room was awesome.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LaNeil

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and great sleep. Convenient location right off the highway.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
very nice staff, cool hotel, very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I just did a quick one night stay on our way home to Canada. The hotel was modern, clean, and the beds were very comfortable! Would highly recommend!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! The rooms were very nice and clean. Modern and updated. Bathroom was clean. I felt refreshed waking up after being on the road all day. They had laundry on the fifth floor to wash some clothes. Checked out in the morning and again the staff was very nice and accommodating. Would certainly stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jolanda

There was something all over
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean and easy check in. The room was a little smaller than I would have liked.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, friendly and professional front desk staff. Paking availability good. Close to a variety of restaurants. Room was clean and amenties still look in new condition.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

betty

Liked: Cleanliness, staff & service, amenities
Loved the room. Front desk very nice and helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lorna C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. We didn’t eat breakfast but everything else that I can comment on was great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Abdulghefur

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Everett

Disliked: Amenities, property conditions & facilities
Called ahead when making reservation to make sure wired ethernet was available, only to be told on check in that it was not. Wi fi speed was less than 1mb/s. Hotel itself was an attempt at style over substance, but even the style was mediocre.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tiffani

Liked: Staff & service, property conditions & facilities, room comfort
Stay was amazing and staff was incredible
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

stefni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome

great place to stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Treva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and quite and loved it was smoke free
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Lucas

Just felt like the room was dirty and the toilet broke on me. Wont stay there again
Stayed 2 nights in Feb 2026