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Aloft Knoxville West

3.0 star property

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Photo gallery for Aloft Knoxville West

Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, laptop workspace
Terrace/patio
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
364 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪6 min walk‬
  • Place, Topgolf Knoxville
    ‪2 min drive‬
  • Place, Regal Pinnacle
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for aloft, Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Aloft Knoxville West

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a meeting room. Housekeeping is available on request.
Aloft Knoxville West offers 107 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft Knoxville West. During your stay, you're just a quick walk from Turkey Creek Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Turkey Creek Shopping Center and 8 minutes from West Town Mall
  • Pets welcome for a fee (restrictions apply)
Aloft Knoxville West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Aloft Knoxville West also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Re:Fuel - This bistro serves breakfast only.
WXYZ - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Aloft Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 624 reviews
Rating 8 - Good. 106 out of 624 reviews
Rating 6 - Okay. 57 out of 624 reviews
Rating 4 - Poor. 28 out of 624 reviews
Rating 2 - Terrible. 25 out of 624 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Lane

Disliked: Cleanliness, amenities
Between both rooms, they both could have been cleaned better, found a couple small stains on bedding, some things need to be fixed or updated. King room looked even worse.
Stayed 3 nights in Feb 2026

8/10 Good

Danie

Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The stay at aloft was great
Stayed 1 night in Jan 2026

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean and easy check in. The room was a little smaller than I would have liked.
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Room was awesome.
Stayed 1 night in Jan 2026

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, friendly and professional front desk staff. Paking availability good. Close to a variety of restaurants. Room was clean and amenties still look in new condition.
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2026

10/10 Excellent

Unique, Columbus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was welcoming and courteous, bar and lobby were nice, reasonably priced rates , I would recommend !
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

10/10 Excellent

Alexis

Stayed 3 nights in Dec 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I just did a quick one night stay on our way home to Canada. The hotel was modern, clean, and the beds were very comfortable! Would highly recommend!
Stayed 1 night in Dec 2025

8/10 Good

amanda

Everything was clean and seemed new except the toilet paper roll was used and not a fresh roll.
Stayed 1 night in Dec 2025

8/10 Good

Nicholas

Stayed 1 night in Dec 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The courtesy of staff was excellent. We were there four days and only had one partial house keeping visit. I say partial because the trash was not taken out.
Stayed 4 nights in Dec 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
The guy that checked us in told us there were no available king rooms, even though I booked one. Supervisor was able to find one immediately thankfully. The sweet girl that made us a pizza was a life saver! Super clean spot to stay, will stay again
Stayed 1 night in Dec 2025

10/10 Excellent

LaNeil

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and great sleep. Convenient location right off the highway.
Stayed 1 night in Dec 2025

10/10 Excellent

Abdulghefur, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Oct 2025

8/10 Good

Francina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They may want to give more detail to the shower stall floors, also lots of torn flooring throughout room. The front desk staff were phenomenal, that's my highlight.
Stayed 1 night in Dec 2025

10/10 Excellent

Hollie, Suwanee

Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell, Chapel Hill

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Vytautas

Stayed 2 nights in Dec 2025

4/10 Poor

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would like to start by saying the front desk associate was VERY nice. I checked in very late and their computers were down. Apparently they had to turn ppl away, but they allowed me to be ‘hand-written checked in’. I kinda begged her to stay, since it passed 12 am and I had driven all the way from Tx, and had another 10 hr drive to go. The front desk associate had to walk me to my room to make sure it wasn’t already occupied. My room was on the first floor, off the lobby. Note: the lobby music can be heard from the room and it’s quite loud, even at 1 am. Upon settling in I noticed the room wasn’t very clean - a veryyy shotty job cleaning at best. There was also a dead roach on the floor. I didn’t complain only bc it was late, like I mentioned, and to be honest I didn’t feel like dealing with the whole computer crashing situation.. the bed was clean at least. Next AM, I noticed that the water provided in the room was filled to the top, but the seal was broken.. like they just refilled it. Anyhow, the manger has a letter to their guests welcoming them and stating to relay any concerns..blah blah. I should have taken his info down to relay this unsatisfactory stay, butttt I didn’t. However, I feel it’s necessary to let other hotels.com guests know so they can make their own decisions to stay or stay elsewhere…!
Stayed 1 night in Nov 2025

10/10 Excellent

Kaitlin

Stayed 1 night in Nov 2025