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Aloft Knoxville West

3.0 star property

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Photo gallery for Aloft Knoxville West

Lobby
Property amenity
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
364 Lovell Road, Knoxville, TN, 37934
  • Turkey Creek Shopping Center
    ‪14 min walk‬
  • Pellissippi State Community College
    ‪8 min drive‬
  • West Town Mall
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

aloft, Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (1000)
The price is €105
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Holiday Inn Knoxville West- Cedar Bluff Rd by IHG

About this property

Aloft Knoxville West

Hotel with free parking, near Turkey Creek Shopping Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a meeting room. Housekeeping is available on request.
Aloft Knoxville West offers 107 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Aloft Knoxville West. During your stay, you'll be within walking distance of Turkey Creek Shopping Center. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Turkey Creek Shopping Center and 8 minutes from West Town Mall
  • Pets welcome for a fee (restrictions apply)
Aloft Knoxville West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Aloft Knoxville West also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Re:Fuel - This bistro serves breakfast only.
WXYZ - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Maximum 1 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Aloft Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 525 reviews
Rating 8 - Good. 93 out of 525 reviews
Rating 6 - Okay. 51 out of 525 reviews
Rating 4 - Poor. 22 out of 525 reviews
Rating 2 - Terrible. 23 out of 525 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lucretia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lucinda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Stayed 1 night in May 2025

10/10 Excellent

SRICHARAN chowdhary

Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, every single person I encountered was super friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Hana

Liked: Cleanliness, staff & service
Room was very noisy and for disabled
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenn

Stayed 1 night in Apr 2025

10/10 Excellent

kelsey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mitchell, Chapel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay the hotel is beautiful well kept up and the staff were awesome!
Stayed 3 nights in Apr 2025

10/10 Excellent

Judie

Stayed 1 night in Apr 2025

4/10 Poor

Kip

Disliked: Cleanliness, staff & service

Do not stay here

Not clean, bugs, didn’t clean our room or take trash out any day if 3 night stay, asked and still didnt clean it. Didn’t leave enough towels
Stayed 3 nights in Apr 2025

8/10 Good

Princess

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would suggest offering “real” creamer with the morning coffee station.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sunil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friend and professional. Clean room and comfortable bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great, no complaints!
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ricarnicea, Lithonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. We were told on the app we could check in at 3pm but our room was not ready until 4. We had to be at a wedding at 4. However, my friends were staying there so we were able to use their room in the meantime. When we did finally receive our key, the nice gentleman in the front gave us a nice room so that made up for the inconvenience during check in. I would stay there again. Everything was great!
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel and enjoyed our stay. Was odd that quite a few items were unplugged and the access to plug them back in was minimal at best (night stand w/ USB port, lamp, mirror lighting all unplugged) Pillows were a bit deflated, but again enjoyed our stay! LOVE THE GYM! I
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was super helpful and efficient. We we’re in our room no more than 5 mins. after walking up in. The rooms we’re very comfortable and the bar staff was great as well. We also needed a late checkout which the staff accommodated without an issue. Would definitely book and recommend again.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025