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Best Western Knoxville Suites - Downtown

2.5 star property

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Photo gallery for Best Western Knoxville Suites - Downtown

A modern hotel lobby with a wooden floor, a reception desk, a sofa, and a surfboard display.
A hotel room with a desk, computer, printer, and a view of the pool area.
An indoor swimming pool with clear glass walls, blue lounge chairs, and a concrete floor.
A modern living room with a sectional sofa, a small round table, and a large vase.
A hotel room with a bed, a sofa, a desk, a chair, a TV, and framed pictures on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Thompson–Boling Arena
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

A hotel room with a sofa, a small table, a bed with a blanket, a TV, a desk, and a mirror.

Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

A hotel room with a bed, a sofa, a desk, a chair, a TV, and framed pictures on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a large bed, two bedside lamps, a nightstand, a heater, and a window with patterned curtains.

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a neatly made bed, a bedside table with a lamp, a telephone, and a wall-mounted light.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a sofa, a bed, a desk, and a television.

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

DOUBLE RUN OF HOUSE

  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Best Western Knoxville Suites - Downtown

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities.
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Best Western Knoxville Suites - Downtown gets good marks from our customers. During your stay, you'll be within walking distance of Knoxville Expo Center. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 7 minutes by car from University of Tennessee and 6 minutes from Knoxville Convention Center
  • Pets welcome for a fee
Best Western Knoxville Suites - Downtown offers its guests an indoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Knoxville Suites - Downtown. Free self parking is available.

This Knoxville hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1005 reviews
Rating 8 - Good. 273 out of 1005 reviews
Rating 6 - Okay. 155 out of 1005 reviews
Rating 4 - Poor. 92 out of 1005 reviews
Rating 2 - Terrible. 73 out of 1005 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were great, easy check in/out and bed was so comfortable. For the price, great hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location especially to the university
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, convenient parking, clean and new. Awesome for the value and facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but clean, limited bfast choices but fresh, and there was a pool but we didn’t have a chance to use it. Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christopher G

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Place is seriously dated but room is very clean. If you need no nonsense low cost room to get 6-8 hrs of sleep, this is a great choice. Near gas station, grocery store, and Waffle House!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean so comfortable
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really large and had a lot of extra space for my family
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premises, room and amenities were all top notch. The staff was extremely helpful with finding local hidden gems. Overall, this was the perfect ending stay to our vacation! Highly approve and recommend
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay with connected rooms. Roomy and comfortable. Kids enjoyed the pool and we appreciated the breakfast.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Robert

Older hotel could use some updating. Breakfast bar was good.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Abel

Liked: Staff & service, amenities, property conditions & facilities
The staff was so kind
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but clean.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

William

Liked: Staff & service
Disliked: Amenities
Good for a quick stay. Not worth the $250+ we had to pay on a demand weekend but at a better rate would be a good choice..
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Nice staff. Good breakfast nice room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Our room was very clean and breakfast was good. The front staff was pleasant and efficient.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Staff was courteous. Room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Maria

Liked: Cleanliness
The hotel is pricy for being so old and needs quite a few upgrades. Beds and sofa were really noisy. I like Best Western and I hope they invest in renovating.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Rhonda

Liked: Staff & service
Propert needs updating. Beds comfortable and bathrooms clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kari

Liked: Cleanliness, staff & service
Disliked: Amenities
This property was very clean. However our room had some broken items. Good for a couple days stay. The beds were super comfortable.Pool area was nice but pool was freezing and they didn’t stock new towels.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great stop for a one night stay. My only suggestion is the hotel invest in larger shampoo, containers, and add lotion to the room. Other than that, it was a great day.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing but the pool was freezing cold
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Sonya

Disliked: Cleanliness, amenities
Run down hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly check in process even after midnight.
Stayed 1 night in Mar 2026