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Candlewood Suites Knoxville Airport-Alcoa by IHG

2.5 star property

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Photo gallery for Candlewood Suites Knoxville Airport-Alcoa by IHG

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Full-sized fridge, microwave, stovetop, dishwasher
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
176 Cusick Road, Alcoa, TN, 37701
  • Place, Covenant Health
    ‪5 min drive‬
  • Place, Fort Loudoun Lake
    ‪6 min drive‬
  • Place, Foothills Mall
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪15 min walk‬

Room options

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible (Communications)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Free daily buffet breakfast
Best Western Knoxville Airport/Alcoa
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very good, 1,003 reviews
The price is €65
includes taxes & fees
18 Feb - 19 Feb
Best Western Knoxville Airport/Alcoa

About this property

Candlewood Suites Knoxville Airport-Alcoa by IHG

Hotel in Alcoa with a 24-hour fitness center and a seasonal outdoor pool
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Weekly housekeeping is available.
Candlewood Suites Knoxville Airport-Alcoa by IHG offers 81 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

During your stay at Candlewood Suites Knoxville Airport-Alcoa by IHG, you'll be close to Covenant Health. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a 24-hour gym.
  • Free WiFi
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from University of Tennessee and 15 minutes from Thompson–Boling Arena
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Knoxville Airport-Alcoa by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 420 square feet (39 square meters) and includes conference space. A library, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Knoxville Airport-Alcoa by IHG. A roundtrip airport shuttle is free (available 24 hours).

This Alcoa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 420 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 3 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10 per day
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Candlewood Suites Knoxville Airport-Alcoa by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:30 AM to 9:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Airport-Alcoa Knoxville
Candlewood Suites Knoxville Airport-Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel
Candlewood Suites Knoxville Hotel
Candlewood Suites Knoxville
Candlewood Suites Knoxville Airport Alcoa
Candlewood Suites Knoxville A

Candlewood Suites Knoxville Airport-Alcoa by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 619 reviews
Rating 8 - Good. 163 out of 619 reviews
Rating 6 - Okay. 76 out of 619 reviews
Rating 4 - Poor. 44 out of 619 reviews
Rating 2 - Terrible. 20 out of 619 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was quick and efficient. Room was clean and neat. The furnishings were very comfortable.
Stayed 4 nights in Nov 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

10/10 Excellent

Earron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed overnight for early flight. Shuttle picked me up at airport when I dropped off my rental. Took me back to airport in the middle of the night for a 6 am flight. Perfect for my needs.
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room.
Stayed 1 night in Oct 2025

8/10 Good

Cheryl A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Across the street from the airport with a shuttle service there and back. The Candlewood Cupboard needs to have a greater selection of frozen meals.
Stayed 1 night in Oct 2025

4/10 Poor

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
When we checked in the keys we were given didn’t work! Had to go back and get them remade! Then when we checked out they couldn’t give us a receipt!!!!! Seriously poor management at the front desk!!
Stayed 1 night in Oct 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Sequoia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for an one night stay
Stayed 1 night in Oct 2025

8/10 Good

tim

Business traveller
Liked: Cleanliness, room comfort
Front desk and shuttle very nice, professional employees. 5 stars.
Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had great parking. Check in was easy. Erica was professional and friendly and very helpful. The room was clean, comfortable and had everything we needed including a small kitchen. The wake up call was on time as was our 430 shuttle service. Great place, across from the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Nesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable but the kitchen drawers were broken. The property has seen better days but it’s definitely worth the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean & comfortable. My second time there & will stay again in the future.
Stayed 1 night in Oct 2025

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service
Extremely slow and unprofessional check-in by the staff. Room smelled like smoke. Shower not clean.
Stayed 1 night in Oct 2025

8/10 Good

SCOTT

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel staff was polite...room okay...parking was not good , due to bike week , lots of trailers! With no roo for them. Bathtub was broke on floor, duct taped over....
Stayed 5 nights in Sep 2025

2/10 Terrible

deborah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a huge bug in my room, the bathroom door didn’t close. The kitchen drawer wouldn’t stay closed. It has seen better days. It looked nothing like the pictures. I had to wait for the clerk to return from picking somebody up and when she came in with the other person, instead of asking me if I was checking in, she checked in the other lady and afterwards asked if I was checking in. She wasn’t friendly or apologetic about over looking me. When I checked out, the morning staff had me waiting also, but she did apologize and was very friendly.
Stayed 1 night in Aug 2025

4/10 Poor

James

Stayed 3 nights in Aug 2025

4/10 Poor

Shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our dishwasher had caked detergent on bottom. Bathroom fan was not working. These were eventually repaired (after 4 days of notifying staff). While we appreciated them getting these items fixed, we were there for business & it was not convenient trying to get ready in a steamy bathroom. The manager, Liz? was relentless in trying to get fixed for us, in fact, I think they actually had to take a fan from another room, as they didn't have parts available.
Stayed 13 nights in Sep 2025

6/10 Okay

ANNA

Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
The staff was excellent. They need a better housekeeper or follow up on the person to ensure cleaning is beyond average. The tub to the shower wasn't cleaned. I didn't report it as it was a late check in and I was ready to get in and out. Thankfully I use shower shoes. Also, one of my pillow cases had red hair dye left on it, not from me. Lastly, the elevator floor remained dirty the entire weekend, that's not a good thing.
Stayed 2 nights in Sep 2025

4/10 Poor

James Brandon

Business traveller
Liked: Amenities
Needs a total remodel, my room was falling apart on all levels
Stayed 3 nights in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and functional, but upon check-in there were a few trash bags outside one of the rooms in the hallway.
Stayed 1 night in Sep 2025