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Embassy Suites by Hilton Knoxville Downtown

Property class: 4

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Photo gallery for Embassy Suites by Hilton Knoxville Downtown

A modern bar area with a central bar, seating, and large windows offering a sunset view.
A spacious lobby with a modern design, featuring a grey sofa set, white side tables, and a decorative hanging light fixture.
A modern lounge area with a curved blue leather sofa, a central bar, and large windows offering a city view.
A modern bar area with seating and a city view.
A rooftop pool area with seating and a bar, overlooking a cityscape during sunset.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
507 South Gay St, Knoxville, TN, 37902
  • Place, Tennessee Theatre
    ‪1 min walk‬
  • Place, Market Square
    ‪1 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a grey sofa, and a cityscape painting on the wall.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk, a grey sofa, and a cityscape painting on the wall.

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a desk, a grey sofa, and a cityscape painting on the wall.

Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (2-Room)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a window with curtains.

Suite, 1 King Bed (2-Room)

9.8 out of 10
Exceptional
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a window with curtains.

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible (Hearing)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a window with curtains.

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (2-Room)

A hotel room with two beds, a desk, a chair, a TV, and a cityscape view.

Suite, 2 Queen Beds (2-Room)

9.4 out of 10
Exceptional
(30 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

A hotel room with two beds, a desk, a chair, a TV, and a cityscape view.

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a cityscape view.

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a cityscape view.

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a grey sofa, and a cityscape painting on the wall.

Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

King Two Room Suite

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Two Queen Two Room Suite

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

King Fitness Room

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Bedrooms, City View

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a large window offering a city view.

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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  • Breakfast included
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  • Free Wi-Fi
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4.7 out of 5, Exceptional, 1,062 reviews
The price is €128
includes taxes & fees
6 Sept - 7 Sept
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About this property

Embassy Suites by Hilton Knoxville Downtown

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and spa services.
Embassy Suites by Hilton Knoxville Downtown offers 178 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
The free breakfast at Embassy Suites by Hilton Knoxville Downtown gets high marks from our customers. During your stay, you're just a quick walk from Market Square. Features include free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Market Square and 13 minutes by foot from University of Tennessee
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Knoxville Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Event space at this hotel measures 4588 square feet (426 square meters) and includes conference space. Spa services, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Knoxville Downtown. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Knoxville Downtown has 2 restaurants serving breakfast, lunch, and dinner.
KBrew - Onsite café. Open daily.
KoPita - This restaurant serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • KBrew
  • KoPita

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,588 square feet of conference space
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 693 out of 868 reviews
Rating 8 - Good. 111 out of 868 reviews
Rating 6 - Okay. 33 out of 868 reviews
Rating 4 - Poor. 12 out of 868 reviews
Rating 2 - Terrible. 19 out of 868 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff were very friendly and helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in Knoxville. Best gym, rooms and location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff. Wonderful breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, super convenient, great breakfast!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Cindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I had a quick girls trip here for just relaxation by the pool. The pool was wonderful but bring your own drinks. Our cosmo’s were $24 each. Way overpriced but the hotel stay was an excellent price. Quick walk to dozens of restaurants. We really enjoyed our stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful, well-located hotel, and an excellent included breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, right in the heart of a beautiful/fun section of Knoxville. Five-night stay and the experience was fantastic from start to finish. Highly recommended!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities
Great location and the breakfast was delicious each morning 🤗
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jinna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and hotel amenities.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and the breakfast was very good. Breakfast staff was the best, well mannered and attentive!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this fun hotel for one night on our way to Charlotte. It’s right downtown and very close to UT Knoxville. Walked across the street to a fun restaurant. Staff was super helpful, hotel was very clean. The rooftop bar is a must as the views are good and it’s a fun place to hang out. I highly recommend staying here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, with complimentary custom omelets in the morning.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel. It’s one of my highlights when I visit Knoxville. Staff was amazing, food was great, and the rooftop happy hour provided an awesome experience. Would definitely recommend to anyone traveling to the area!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic. Location was ideal, right near restaurants,bars and theater. Market square right there. Only complaint is valet parking. 39 bucks overnight while the parking garage is 6 dollars? Cmon, do better.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Super clean, modern, great breakfast, awesome rooftop bar, proximity to Market Square, theaters, etc. All wonderful. We have 3 teen boys and it met everyone's needs.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vibecke

Liked: Cleanliness, staff & service, amenities
Room was wonderful, spacious and clean. Staff was great! Location was perfect.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Everything was great! Beautiful hotel!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean happy hour. It was awesome and breakfast was terrific also!
Rooftop bar
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amanda

Clean room, wide array & delicious breakfast, & overall gorgeous hotel!
View from breakfast mezzanine
Holiday decorated lobby
Rooftop pool & skyline at night
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great breakfast. Great rooftop bar.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Everyone working there was extremely friendly. The room was great and very comfortable. Overall, just a great hotel and stay.
Stayed 1 night in Dec 2025