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Embassy Suites by Hilton Knoxville Downtown

4.0 star property

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Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Bar (on property)
Lobby
Lobby
Rooftop terrace
Seasonal outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
507 South Gay St, Knoxville, TN, 37902
  • Place, Tennessee Theatre
    ‪1 min walk‬
  • Place, Market Square
    ‪1 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2-Room)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed (2-Room)

9.8 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (2-Room)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (2-Room)

9.4 out of 10
Exceptional
(28 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

King Two Room Suite

  • Sleeps 4

Two Queen Two Room Suite

  • Sleeps 6

King Fitness Room

  • Sleeps 4

Mobility Accessible King Two Room Suite with Roll In Shower

  • Sleeps 4

Hearing Accessible King Two Room Suite

  • Sleeps 4

Hearing Accessible Two Queen Two Room Suite

  • Sleeps 6

Mobility/Hearing Accessible Two Queen Two Room Suite with Tub

  • Sleeps 6

View all photos for Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed

Hearing Accessible King Studio

  • Sleeps 4

Mobility Accessible King Studio with Bathtub

  • Sleeps 4

1 King Bed 1 Room Studio Suite

  • Sleeps 4

2 Room Suite With 2 Queen Beds And Roll In Shower-Mobility Accessible

  • Sleeps 6

Similar properties

Rooftop terrace
Hyatt Place Knoxville Downtown
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,000 reviews
The price is €125
includes taxes & fees
7 Jan - 8 Jan 2026
Hyatt Place Knoxville Downtown

About this property

Embassy Suites by Hilton Knoxville Downtown

Hotel with 2 restaurants, near University of Tennessee
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Embassy Suites by Hilton Knoxville Downtown offers 178 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
The free breakfast at Embassy Suites by Hilton Knoxville Downtown gets high marks from our customers. During your stay, you're just a quick walk from Charles Krutch Park. Features include free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of University of Tennessee and Knoxville Convention Center
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Knoxville Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 4588 square feet (426 square meters) and includes conference space. Spa services, multilingual staff, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Knoxville Downtown. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Knoxville Downtown has 2 restaurants serving breakfast, lunch, and dinner.
KBrew - Onsite café. Open daily.
KoPita - This restaurant serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • KBrew
  • KoPita

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,588 square feet of conference space
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 615 out of 772 reviews
Rating 8 - Good. 99 out of 772 reviews
Rating 6 - Okay. 30 out of 772 reviews
Rating 4 - Poor. 10 out of 772 reviews
Rating 2 - Terrible. 18 out of 772 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Patti

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe B

Liked: Cleanliness, amenities
The staff was amazing. The room was lovely. The people in the area were so kind. I love Knoxville and the Embassy suites is the best.
Stayed 1 night in Sep 2025

10/10 Excellent

Miracle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Best in town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The embassy suites was so clean. The room was beautiful. Breakfast was perfect. Overall it was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and beautiful, clean rooms. Hotel is just gorgeous and in an amazing location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

lance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Beautiful facility. Felt safe. Parking was inconvenient and expensive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas, Knoxville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the hassle of having to use valets for parking (not at all unusual for large urban hotels), everything was very nice. All of the staff was especially helpful and friendly. The room was large and well furnished, just as we needed. The fridge and microwave worked well. Ice was never far away. The personal, nearly instant elevators was really cool. We did not care for their onsite restaurant, but the breakfast was awesome, fast and fresh, anything you might imagine. The front desk staff were much more helpful in person than they were when we called in advance of arrival, getting us into our room early as we needed. Awesome bar on the rooftop, with an incredible bourbon selection. As a whole, we would not hesitate to stay here again if needing to be downtown.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria, Egg Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top pool has plenty of area to sit, along with the bar inside was enjoyable. Breakfast was also very good. Rooms were clean and beds comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean & located right on the downtown
Stayed 4 nights in Jul 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Devon

Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very comfortable beds and a gorgeous rooftop pool bar!
Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location! Don’t go if you want a decent size pool .
Stayed 1 night in Aug 2025

8/10 Good

Brent

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience.
Stayed 1 night in Aug 2025