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Embassy Suites by Hilton Knoxville West

4.0 star property

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Photo gallery for Embassy Suites by Hilton Knoxville West

Relax in our spacious lobby with a central seating area, bar, and comfortable sofas and chairs.
Relax by the fire pit in a cozy outdoor seating area surrounded by wicker furniture and lush greenery.
Two single beds with white linens, a flat-screen TV, and a large window with sheer curtains.
Experience the hotel's inviting lobby, featuring a stylish seating area with a sofa and armchairs, a television, and decorative artwork.
Reception area with digital screens, telephones, and unique textured wall.

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Bar

Explore the area

Map
9621 Parkside Dr, Knoxville, TN, 37922
  • Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Turkey Creek Shopping Center
    ‪5 min drive‬
  • West Town Mall
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Studio, One King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Premium bedding, in-room safe, desk, blackout curtains

King, Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, One King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Two Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Relax in the inviting lobby with a large sectional sofa and elegant marble floor.

Drury Inn & Suites Knoxville West

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (1232)
The price is €194
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Drury Inn & Suites Knoxville West

About this property

Embassy Suites by Hilton Knoxville West

Hotel in Knoxville with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The free breakfast at Embassy Suites by Hilton Knoxville West gets high marks from our customers. During your stay, you'll be close to Turkey Creek Shopping Center. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Flying Spoons
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business center, 5 meeting rooms, and a computer
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by car from University of Tennessee and 6 minutes from Turkey Creek Shopping Center
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Flying Spoons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (188 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Morgan

Stayed 1 night in Apr 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ronald H, Claremont

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast closed early

This was my first stay at ES. The property was impressive. I'm not goofing to marks because the breakfast closed early, and that was one of our reasons for choosing this property.
Stayed 1 night in Apr 2025

6/10 Okay

Shlay

Travelled with family
Liked: Property conditions & facilities, room comfort
Almost everything was good until we got to our room to shower and notice a dirty washcloth hanging on the shower and already used dry bar of soap inside the the shower which means it wasn’t cleaned. Which was very bothersome for the price of the room that was paid. The staff did come and clean the shower after I called but I expected that being that it was an inconvenience to be rectified better or differently. Overall the staff was very friendly and the facility smelled amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodolfo, Hockley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, bed was comfortable but the air conditioning was quiet loud.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Takisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the area .
Stayed 5 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Terri

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Nice clean room and the reset of the facility. Service was good.
Stayed 1 night in Feb 2025