Hyatt Place Knoxville Downtown

3.0 star property

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Photo gallery for Hyatt Place Knoxville Downtown

Rooftop terrace
Exterior
Lobby
American cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
530 S Gay St, Knoxville, TN, 37902
  • Place, Tennessee Theatre
    ‪1 min walk‬
  • Place, Market Square
    ‪1 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

9.8 out of 10
Exceptional
(14 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

10.0 out of 10
Exceptional
(14 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(102 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.8 out of 10
Exceptional
(36 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

10.0 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

King Room-High Floor

  • Sleeps 4

King Room With Tub And Sofa Bed-Accessible

  • Sleeps 4

King Suite

  • Sleeps 4

King Suite With Shower-Accessible

  • Sleeps 4

Queen Room-High Floor

  • Sleeps 4

Queen Room With Sofabed And Tub-Accessible

  • Sleeps 4

Similar properties

About this property

Hyatt Place Knoxville Downtown

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place Knoxville Downtown offers 165 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions are featured in guestrooms.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Hyatt Place Knoxville Downtown. During your stay, you're just a quick walk from Tennessee Theatre. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at 24/7 Gallery Market, a bistro that serves American cuisine
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests like the bar and breakfast
  • Within a 15-minute walk of Knoxville Convention Center and University of Tennessee
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 3500 square feet (325 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Knoxville Downtown. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Five Thirty Lounge - This restaurant serves dinner and light fare. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 49 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Market
  • Five Thirty Lounge
  • Lobby Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1917
  • Comprehensive recycling policy
  • Local artist showcase
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville

Hyatt Place Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1002 reviews
Rating 8 - Good. 140 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Hotel staff was excellent! I would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Ayleen

Stayed 1 night in Dec 2025

10/10 Excellent

Yazmin

Stayed 1 night in Dec 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The breakfast was superb, room very clean and comfortable.
Stayed 1 night in Dec 2025

6/10 Okay

Debbie, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The heating unit in the room was too loud and this made it hard to sleep. This was very annoying. I would not book another stay because of this.
Stayed 2 nights in Dec 2025

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities
Check in was very friendly easy and professional
Stayed 1 night in Dec 2025

10/10 Excellent

Michaela

Stayed 1 night in Dec 2025

10/10 Excellent

Zachary

Stayed 2 nights in Dec 2025

10/10 Excellent

ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Zach

Stayed 1 night in Nov 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. Bed was moderately comfortable. The location was fantastic as i had come into town for a concert that was held directly across the street at the Tennessee theather. Staff was very friendly. They dont have a parking lot or garage so used valet parkung.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katheryn

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC was sufficiant and the room was clean. We didn't utiliize any other area's of the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Angelita

Liked: Cleanliness, amenities, property conditions & facilities
Valet service is great
Stayed 1 night in Dec 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a great stay. Customer service was great, the room was great and the rooftop bar was a nice way to end the night.
Stayed 1 night in Dec 2025

6/10 Okay

Sarah, Afton

Liked: Cleanliness
Disliked: Amenities
The coldest shower I've ever had
Stayed 2 nights in Aug 2025

8/10 Good

Leah

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Nov 2025

6/10 Okay

Beverly

Stayed 1 night in Nov 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to great restaurants and the market. It was clean and the service was great.
Stayed 3 nights in Nov 2025

4/10 Poor

Dani

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean ,so was the hotel lobby and dinning are clean the breakfast was not free cost 11$ a person and the food wasnot good had biscuits that seem like they were a week old hard as rock crumbled to bits gravy was no good either do recommend having breakfast there stay was nice
Stayed 2 nights in Nov 2025