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Hyatt Place Knoxville Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Knoxville Downtown

Rooftop terrace
Lobby
Lobby lounge
Rooftop terrace
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
530 S Gay St, Knoxville, TN, 37902
  • Market Square
    ‪2 min walk‬
  • Knoxville Convention Center
    ‪6 min walk‬
  • University of Tennessee
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom)

Suite, 1 King Bed with Sofa bed (1 Bedroom)

Suite, 1 King Bed with Sofa bed (1 Bedroom)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed, High Floor)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (1 Bedroom, With Shower)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible (Shower, 2 Queen & 1 Sofa Bed)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds (Specialty, 2 Queen & 1 Sofa Bed)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty)

Room, 1 King Bed with Sofa bed (Specialty)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Knoxville Downtown

Hotel with a rooftop terrace, near University of Tennessee
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place Knoxville Downtown offers 165 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions are featured in guestrooms.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Hyatt Place Knoxville Downtown's great location. During your stay, you're just a quick walk from Tennessee Theatre. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at 24/7 Gallery Market, a bistro that serves American cuisine
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests like the bar and breakfast
  • Within a 15-minute walk of University of Tennessee and Knoxville Convention Center
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3500 square feet (325 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Knoxville Downtown. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy breakfast daily.
24/7 Gallery Market - This bistro specializes in American cuisine. Open 24 hours.
Five Thirty Lounge - This restaurant serves dinner and light fare. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Market
  • Five Thirty Lounge
  • Lobby Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive recycling policy
  • Local artist showcase
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Hotel
Hyatt Knoxville Knoxville
Hyatt Place Knoxville Downtown Hotel
Hyatt Place Knoxville Downtown Knoxville
Hyatt Place Knoxville Downtown Hotel Knoxville

Hyatt Place Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1001 reviews
Rating 8 - Good. 144 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with group
Liked: Amenities
It was a nice stay overall. The staff were very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

kamala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

McKinley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noise from street was the only complaint of our stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Lacey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Steven Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Del

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to all of the restaurants in downtown Knoxville
Stayed 1 night in Jan 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great telling us about the area and where to go and eat.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for our UTK visit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful atmosphere

Wonderful place with nice views and a wonderful rooftop bar. The food was amazing and the craft drinks definitely filled the thirst. Only bad thing was the suite has full cabinets and sink but no dishes or glasses. Also I think a suite should have a bigger fridge. Not the smallest one in the market.
Stayed 2 nights in Jan 2025

8/10 Good

jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of where I’m going in the area when staying at the Hyatt Place Was a little concerned with the heating unit in our room; wasn't putting out like it should. Even after technician did a “replacement”, the heat didn't seem as efficient as it should've been . One other small “dislike”, was the mini fridge; didn’t seem to cool like it should. Thank you for your concern
Stayed 2 nights in Jan 2025

10/10 Excellent

reinaldo, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rodrigo was a fantastic gentleman welcoming for the checkin process. Rooms excellent, valet super nice, easy access to restaurants and bars around the hotel. We loved the roof top, service of Dylan, our wonderful servant ( she was amazing) the manager brought blankets, the bartender sent a special cocktail to taste! Congratulations!
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Was great but the shower hot water was luke warm at best
Stayed 1 night in Jan 2025

10/10 Excellent

Nayere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit the kids at UT Knox!
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Knoxville

Excellent location near downtown with fantastic restaurants within walking distance. The staff was incredibly friendly and helpful, and the breakfast was great. Having a Starbucks conveniently connected through the lobby was a nice bonus. The hotel is pet-friendly, and the rooftop bar was a fun highlight. Highly recommend staying here—I'll definitely be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like being able to walk to restaurants. I didn't like the amount of homeless people in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa Marie Le

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the convention center. Friendly service, clean and nicely maintained hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

melissa

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Travelled with family
Stayed 2 nights in Jan 2025