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Mainstay Suites Knoxville Airport

Property class: 2.5

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Photo gallery for Mainstay Suites Knoxville Airport

A hotel lobby with a reception desk, a dining area with tables and chairs, a refrigerator stocked with beverages, and a large window providing natural light.
A two-story hotel with a symmetrical facade, a central entrance with a green awning, and a flag on the right side.
A hotel reception area with a modern design, featuring a reception desk, a large window, and a hallway leading to other rooms.
A hotel room with two beds, a TV, a sofa, and a small table.
A hotel room with a bed, a TV, a sofa, a coffee table, and a desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
361 Fountain View Cir, Alcoa, TN, 37701
  • Place, Capitol Theatre
    ‪4 min drive‬
  • Place, Foothills Mall
    ‪4 min drive‬
  • Place, Maryville College
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪3 min drive‬

Room options

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a TV, a desk with a coffee maker, and a red curtain.

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, a headboard, wall-mounted lights, and a window with curtains.

Suite, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking

A hotel room with two beds, a small table, a wardrobe, and a door leading to another room.

Suite, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with two beds, a television, a desk, and a couch.

Suite, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a nightstand with a phone, and a wall-mounted light.

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a framed artwork on the wall, and a window with curtains.

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 23 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Mainstay Suites Knoxville Airport

A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Weekly housekeeping is available.
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mainstay Suites Knoxville Airport. During your stay, you'll be close to Bicentennial Greenbelt Dog Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Maryville College and a few minutes from Palace Theater
Mainstay Suites Knoxville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. The business-friendly Mainstay Suites Knoxville Airport also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Self parking is free. The property offers extended parking privileges.

This Alcoa hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 314 out of 799 reviews
Rating 8 - Good. 234 out of 799 reviews
Rating 6 - Okay. 123 out of 799 reviews
Rating 4 - Poor. 68 out of 799 reviews
Rating 2 - Terrible. 60 out of 799 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

DeeAnna

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in good shape, staff was friendly and the room was good. I would stay there again if in the area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly, rooms larger Then most.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness
Great room great value
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is older, but everyone was friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds and great amenities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Mehnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best hotel stay as it includes everything in kitchen
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Service and amenities were great!
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, very limited breakfast items but for a budget friendly hotel I would recommend. Quiet in spite of being near the airport.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness
Awesome
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Amenities
Parking was fine, wasn’t there to cook.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities
Staff is wonderful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean and professional. Great parking and close to all of my favorite places to eat and shop
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Jenn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel gave off bed bug vibes and the pull out sofa was full of god knows what, so disgusting. I wish I took pictures but we only defaulted here because our flight was delayed and we still had to drive 2 hrs to our destination and it got late out.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Nicholas

Liked: Staff & service
Front desk staff at check in and Saturday great. Evenings and Sunday morning staff fair.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Didn’t like the restrictor in the shower head
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very limited and didn't offer much. Everything was associated with carbohydrates. Everything else was fine. The room was clean, the staff was very friendly and helpful,
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but there were live roaches in the room. Stay for the most part was good.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice amenities. Full-size refrigerator comfortable bed.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff excellent…clean, comfortable room.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Mark

Liked: Staff & service
Disliked: Cleanliness
Lots of hair in the room and some pizza cheese on the counters. Probably to many rooms to flip for amount of cleaning staff
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Craig

Liked: Staff & service
Check in staff great. Breakfast wqs lacking in quality and selection. Room condition fair.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Randee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I was able to use the pool but was cold and closed
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room…front desk staff very good…courteous and friendly.
Stayed 1 night in Oct 2025