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Quality Inn Oak Ridge - Knoxville West

2.5 star property

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Photo gallery for Quality Inn Oak Ridge - Knoxville West

Lobby
Free daily full breakfast
Exterior
Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
216 S Rutgers Ave, Oak Ridge, TN, 37830
  • Place, American Museum of Science and Energy
    ‪5 min walk‬
  • Place, Cinemark Tinseltown Oak Ridge
    ‪9 min walk‬
  • Place, Y-12 National Security Complex
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.1 out of 5, Very good, 1,002 reviews
The price is €90
includes taxes & fees
10 Feb - 11 Feb
Comfort Inn Oak Ridge - Knoxville

About this property

Quality Inn Oak Ridge - Knoxville West

Hotel in Oak Ridge with a seasonal outdoor pool and free breakfast
This hotel features a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Quality Inn Oak Ridge - Knoxville West offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Oak Ridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Oak Ridge - Knoxville West. During your stay, you're just a quick walk from American Museum of Science and Energy. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of American Museum of Science and Energy and Cinemark Tinseltown Oak Ridge
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square meters) and includes conference space. The business-friendly Quality Inn Oak Ridge - Knoxville West also features a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Oak Ridge hotel.

Guests are served free full breakfast daily from 5:30 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Roll-in shower (114 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 32.93 per pet, per night, plus a deposit of USD 32.93 per night
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 32.93 per night
  • Pet fee: USD 32.93 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Oak Ridge
Quality Oak Ridge
Oak Ridge Hotel Pagosa Springs
Jameson Inn Oak Ridge Hotel Oak Ridge
Oak Ridge Jameson Inn
Quality Inn Oak Ridge Hotel
Quality Inn Oak Ridge Oak Ridge
Quality Inn Oak Ridge Hotel Oak Ridge

Quality Inn Oak Ridge - Knoxville West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 924 reviews
Rating 8 - Good. 309 out of 924 reviews
Rating 6 - Okay. 167 out of 924 reviews
Rating 4 - Poor. 67 out of 924 reviews
Rating 2 - Terrible. 53 out of 924 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Calvin

Stayed 3 nights in Nov 2025

4/10 Poor

Martine, Cordova

Disliked: Property conditions & facilities
The hotel is old and needs some work. The room was small and dark. There were silverfishes in the bathtub. The fridge made so much noise, we had to shut it down. Breakfast was not ready at 7:30 am. And the selection was mediocre. However, the staff was very nice and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean accommodations. Staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness, staff & service
Not a bad place to stay while traveling. Some updates have been made but it an older hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina, Maple Shade

Stayed 1 night in Oct 2025

6/10 Okay

Jacky

Stayed 1 night in Oct 2025

2/10 Terrible

emilio

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Lakisha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older gentleman checked us in at about 320am after leaving another hotel that was horrible. The rooms were clean and the shower pressure was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was some good options. A lot of carbs tho
Stayed 2 nights in Oct 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service
Good
Stayed 6 nights in Sep 2025

8/10 Good

Lori

Travelled with family
Liked: Staff & service, room comfort
Overall the customer service and staff was very good. Super nice and very accommodating. The toilets were loose in our rooms, the faucets in the bathtubs were super loose. The windows needed caulked (it looked like just foam but no caulk). The floors in our rooms were filthy. Definitely need swept/mopped/steam mopped. The breakfast was the typical Continental breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate hotel from lobby to the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, room comfort

Gross smell in room

Room smelled like urine. Was worse smelling turning on the ac. We dealt with it due to being so tired. Next morning I went to get coffee and some breakfast. One of the staff (short lady with Bob haircut) was talking to another gentleman that also worked there. She said something funny, and I giggled. She in turn accused me of making fun of her. I didn’t even say anything. The gentleman stood up for me, and said “no she didn’t” and “why would she do that”. It ruined my morning, and when my morning gets ruined, it carries over to the rest of the day. First and only rudeness in all of Tennessee!
Stayed 1 night in Sep 2025

6/10 Okay

Eliyah

Liked: Cleanliness, staff & service
The Air Conditioner and the sink were leaking all Over the floor. It’s usually a solid hotel with a few knick knacks here and there but this time it soaked all my clothes!!
Stayed 3 nights in Sep 2025

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

6/10 Okay

Anthony

Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities

Awful smell

The room smelled like stale cigarettes and sweat. The smell was in everything including the pillows.
Stayed 1 night in Sep 2025

6/10 Okay

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Ice machine on 2nd floor
Stayed 3 nights in Aug 2025