See all properties

Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Desk, free WiFi, bed sheets
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪11 min walk‬
  • Turkey Creek Shopping Center
    ‪12 min walk‬
  • Pellissippi State Community College
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Aloft Knoxville West

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (501)
The price is €116
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Aloft Knoxville West

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel with free breakfast, near Turkey Creek Shopping Center
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Knoxville West Turkey Creek. During your stay, you'll be within walking distance of Turkey Creek Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Turkey Creek Shopping Center and 14 minutes from University of Tennessee
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

Guests are served free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 580 reviews
Rating 8 - Good. 116 out of 580 reviews
Rating 6 - Okay. 73 out of 580 reviews
Rating 4 - Poor. 38 out of 580 reviews
Rating 2 - Terrible. 29 out of 580 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Definitely will stay at this brand ag

Great pet friendly hotel. We have an 83lb doodle not many hotels take big dogs
Stayed 1 night in Mar 2025

6/10 Okay

Brooke

Business traveller, Travelled with group
Liked: Amenities
I stayed for 2 nights for a school event I had to attend. I got a 2 queen sized bed room. Upon arrival in the room, I quickly noticed how many things were details missed that could’ve been easily avoided before I checked in. The shower shelf was hanging on by a thread in the shower, the shower door would not shut all the way, the handle on the shower door was so loose. You couldn’t use it to open the shower door, there were several spots around the room on the walls that look like somebody took a eyeshadow brush too, there was a dog paw print on my mattress protector, there was a red marker spot on my comforter, and there were a couple tears on the bench in the room. these were things that could have easily been prevented. Had someone paid attention to detail or looked in the room before we arrived to make sure they were putting us in a clean room. The sheets were clean and the surfaces were clean, but there were just a bunch of minor details that were completely overlooked. The manager had messaged me about my stay after I checked in and I let him know about these details and the only response I got back was “…”. I know nothing is going to be perfect, but I just wish for how much I have to pay for hotels nowadays that certain things like the shower shelf would’ve been fixed before my arrival.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

4/10 Poor

Donald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

In Hilton family, but not Hilton quality.

Checked in. Front desk was distracted. Room television did not work. No attempt to fix. Someone spilled coffee in morning. Staff left large spill on floor for 30 minutes. Included breakfast set up late. May be in Hilton family, but definitely not Hilton service or staff training.
Stayed 1 night in Mar 2025

4/10 Poor

Vivian

Travelled with partner
Liked: Cleanliness, amenities
This must have been the smallest hotel room I have ever stayed in (we were in a king bed room). I felt like I was in one of the small bedroom showrooms at IKEA. There was no closet, only hooks on the wall and a metal bar. There wasn't enough space for 2 people to pass each other in the room. Also, there was tornado activity close by and when I tried to inquire if there were county tornado sirens, they didn't know. They have an automatic $25 damage deposit at check-in. The building is close to the interstate so lots of truck noises, however, the heat/ac unit was loud enough to drown it out. Building was new (or remodeled) with several convenient USB plugs. Bed was comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very helpful, fast and efficient. The elevators and bathrooms in the lobby smelled really nice. Everything seem to be very well.
Stayed 1 night in Mar 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish Tru hotels had coffee machines in the rooms. This is the second Tru hotel I have stayed with in the last two weeks. Each had a stopper in the bathroom sink that didn’t work. Both were immaculate and staff was pleasant and welcoming.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, professional, kind and responsive in a timely manner to the guests.
Stayed 3 nights in Feb 2025

8/10 Good

Lance

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Really enjoyed the atmosphere of this accommodation - lively, upbeat, fun, inviting. The room was decent overall. However, the floors were somewhat sticky (maybe from the cleaning fluid they use?) and there were several maintenance issues that needed addressed such as loose towel/toilet paper racks, clogged sink, dirty shower tiles. Overall, we were content with our short stay, and the hotel staff did respond favorably to any concerns we had.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Its a bit short on ammenities, which is unfortunate. However, the staff was helpful and the place was clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Mar 2025

6/10 Okay

Bobby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Interstate noise, small rooms and the shower doesn’t work good.
Stayed 2 nights in Mar 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place right off I-75

Nice place right off freeway. They give you 2 waters upon check in which was great. Breakfast was pretty good. Everyone else was good also. The only thing i wasn't crazy about was all the decor. It's very eclectic/modern. Very bright!!! I felt like i was in a childs daycare. Not for my husband and myself. But it was a nice place to stay and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Fishkill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Wish they wouldn’t have put me in the closest room to the highway all the way at the end of the hall but seems to be the case often when booking though Expedia. The furthest room every time
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was we could hear the traffic on I-75 at 2am. Other than that we would definitely stay at another Tru but would request a room further away from the freeway.
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, slept like a rock
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

2/10 Terrible

Veronica

Liked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interstate noise was constant. The Hotel itself was nice, and I liked the simple decor and plank flooring. Not having carpet is brilliant and more hygienic.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, fresh, great hot breakfast options. Will visit again.
Stayed 1 night in Jan 2025