Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Exterior
Room, 2 Queen Beds
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
380 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪6 min walk‬
  • Place, Topgolf Knoxville
    ‪2 min drive‬
  • Place, Regal Pinnacle
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Room with Two Queen Beds, Mobility/Hearing Accessible and Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Tru by Hilton Knoxville West Turkey Creek

A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Knoxville West Turkey Creek. During your stay, you'll be within walking distance of Turkey Creek Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Turkey Creek Shopping Center and a few minutes from Tennova Hospitalist Group
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 762 reviews
Rating 8 - Good. 146 out of 762 reviews
Rating 6 - Okay. 90 out of 762 reviews
Rating 4 - Poor. 49 out of 762 reviews
Rating 2 - Terrible. 45 out of 762 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Wendy

Stayed 1 night in Feb 2026

2/10 Terrible

James

Could not check-in as the computer system was down and after waiting half an hour we went somewhere else.
Stayed 1 night in Feb 2026

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They had technical difficulties and couldn't check us in when we arrived around 6:45 pm. It was after 9:00 before we could get checked in.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Dennis

Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The hotel lobby is comfortable and lovely, the room was spotlessly clean and incredibly welcoming and comfortable. The bed was very comfortable as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Garland

Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Very friendley,clean
Stayed 1 night in Feb 2026

10/10 Excellent

Bruce

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean quiet room
Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Stayed 2 nights in Jan 2026

8/10 Good

Laura

Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes room was clean and staff was great
Stayed 1 night in Jan 2026

10/10 Excellent

Yevgeniy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff very polite
Stayed 1 night in Jan 2026

10/10 Excellent

Alla

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, clean, and friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Randy

Stayed 2 nights in Jan 2026

10/10 Excellent

Theresa

Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the design of this hotel. It gave me a college dorm vibe but in a good way. The room was very nice. I loved the pairing like curtain and black out shade. The sound of traffic was loud though. But, I was tired so I still feel asleep
Stayed 1 night in Jan 2026

4/10 Poor

Lindsay

Stayed 1 night in Jan 2026

10/10 Excellent

Prasad

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel to stay at budget. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Allana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff Clean room Breakfast wasn't the greatest and the workers were eating so they'd jump in front of you.
Stayed 1 night in Jan 2026

8/10 Good

Casey, Hewlett

Stayed 1 night in Jan 2026