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Comfort Hotel ERA Kobe Sannomiya

3.0 star property

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Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Exterior
Property amenity
Lobby
Lobby
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096
  • Place, Kobe City Hall
    ‪9 min walk‬
  • Place, Higashi Yuenchi Park
    ‪12 min walk‬
  • Place, Meriken Park
    ‪17 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪115 min drive‬

Room options

View all photos for Standard Double Non Smoking

Standard Double Non Smoking

Standard Double Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Front of property
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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,024 reviews
The price is €38
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Kobe Luminous Hotel Sannomiya

About this property

Comfort Hotel ERA Kobe Sannomiya

A snack bar/deli, self parking, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Hotel ERA Kobe Sannomiya offers 219 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of Comfort Hotel ERA Kobe Sannomiya's great location. During your stay, you're just a quick walk from Kobe International House. Free WiFi in public areas, a snack bar/deli, and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, locker space, and a computer
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Higashi Yuenchi Park and a 2-minute drive from Nankinmachi Square
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel ERA Kobe Sannomiya. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kobe hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 950 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children aged 12 years old and under. Breakfast for children is available by advance reservation only and cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 950 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Kobe Sannomiya

Comfort Hotel ERA Kobe Sannomiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 516 reviews
Rating 8 - Good. 174 out of 516 reviews
Rating 6 - Okay. 48 out of 516 reviews
Rating 4 - Poor. 17 out of 516 reviews
Rating 2 - Terrible. 9 out of 516 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great price. Staff were very helpful and friendly. Check in was a breeze. Slept like a rock.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Wee Yi

Liked: Cleanliness, amenities
Good location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly staff , free arvo tea , good location and great low price .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Harunobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean place to stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for Sannomiya station, clean and spacious rooms, well-decorated. Only one minor downside being the humidifiers given out at the front desk weren’t as quiet or effective as those of other hotels I’ve stayed in recently. The cafe had a selection of local nihonshu for sale, alongside some free drinks and snacks, which was a nice touch.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and polite! Enjoyable stays
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jae Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel due to its location
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

JUI CHANG

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

Great location. 5 mins walk from Sanmiya station. Supermarket, 7-11, and resaturants nearby. Convenient for shopping and dining.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

yosvany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and conveniently located close to shops and reataurants.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. The room was not spacious but cozy and clean.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in close to Sannomiya station. Close to restaurants, shops, and few attractions. Would definitely stay here again.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hotel with good breakfast but limited choices.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Phoomphop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel services.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

SUN HYE

Liked: Cleanliness, staff & service, property conditions & facilities
Real comfortable stay. Very conveniently located.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

KIAN GUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and hotel is clean. Love the lounge.
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

May

Liked: Property conditions & facilities
The English communication not too good and cannot express the essential. The location is far from the airport limo bus stop. It is not easy to drag big luggage to the bus stop without the help of a taxi. The hotel is not too helpful in getting a taxi, we have to do it ourselves, luckily the taxi driver understands our destination. On the whole, the staff are polite. Shower caps are not supplied.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort Library was a great place to drink a coffee and read while my family slept in the room.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Monica SK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Room pretty big compare with hotels normally in Japan
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christopher Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location. Plenty of amenities
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very nice hotel. modern, clean, very near to both bus and train station. Recommended.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025