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Standard Single Room, Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
€43* Per night/room 15 May - 16 May

Superior Twin Room, Harbor View, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Triple Room, Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Single Room (Semi-Double Bed), Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Standard Single Room (Semi-Double Bed), Non Smoking

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Crown Palais Kobe. During your stay, you'll be connected to a shopping centre and just a quick walk from Kobe Harborland. Free WiFi in public areas, 3 restaurants and a full-service spa are available.

  • Free WiFi
  • Enjoy Chinese cuisine while dining at Mandarincourt
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with aromatherapy, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of Kobe Harborland and Kobe Anpanman Children's Museum & Mall

Hotel Crown Palais Kobe ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Crown Palais Kobe

Everyone (1)
5 out of 5
Preis und Leistung stimmen überein.

Posted by on 15 Apr 2023

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Property Features

Hotel Crown Palais Kobe offers its guests a full-service spa. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. Spa services, vending machine, and multilingual staff are also featured at Hotel Crown Palais Kobe. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Kobe hotel.

  • 229 guestrooms or units
  • 17 levels
  • 3 dining venues
  • Built in 1992
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kobe Kasuganomichi Station (4.5 km / 2.8 mi)
  • Metro station: Nishimotomachi Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Crown Palais Kobe offers 229 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished. 23-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • LED television
  • Digital channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Mandarincourt – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

GRILL TABLE with SKY BAR – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

TEPPAN ZENSOU – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath. The ryokan bathing area is open from 3:00 PM to midnight.

  • Indoor public bath (no mineral springs)
  • Body treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Self-parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Kobe
  • Crown Palais
  • Crown Palais Hotel
  • Crown Palais Kobe
  • Hotel Crown Palais
  • Hotel Crown Palais Kobe
  • Kobe Crown
  • Hotel Crown Palais Kobe Kobe
  • Hotel Crown Palais Kobe Hotel
  • Hotel Crown Palais Kobe Hotel Kobe

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.