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Kobe City Gardens Hotel

3.0 star property

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Photo gallery for Kobe City Gardens Hotel

Desk, blackout curtains, soundproofing, iron/ironing board
Laundry
Lobby
Interior
Marionette Type, Non Smoking ( Shared Bed after 4 pax)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
4-7-18 Aoicho Chuo-ku, Kobe, Hyogo-ken, 650-0025
  • Place, Kobe Harborland
    ‪7 min walk‬
  • Place, Motomachi Shopping Street
    ‪9 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪14 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪120 min drive‬

Room options

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking

Semi Double Room, Non Smoking

Semi Double Room, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Semi Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Marionette Type, Non Smoking ( Shared Bed after 4 pax)

Marionette Type, Non Smoking ( Shared Bed after 4 pax)

Marionette Type, Non Smoking ( Shared Bed after 4 pax)

  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Kobe City Gardens Hotel

Along with self parking, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Kobe City Gardens Hotel offers 56 air-conditioned accommodations with coffee/tea makers and bathrobes. 24-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

During your stay at Kobe City Gardens Hotel, you're just a quick walk from Kobe Harborland. Features include free WiFi in public areas, plus dry cleaning service and self parking (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Kobe Harborland and Kobe Anpanman Children's Museum & Mall
Kobe City Gardens Hotel offers its guests a vending machine, tour/ticket assistance, and laundry facilities. A computer station is on site and WiFi is free in public spaces. Kobe City Gardens Hotel also features dry cleaning/laundry services and an elevator. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kobe hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: JPY 1100 per night (in/out privileges)
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kobe Shishuen
Hotel Shishuen
Kobe Shishuen
Shishuen
Kobe City Gardens Hotel
Kobe City Gardens
Shisyuen Hotel Kobe
Kobe City Gardens Hotel Kobe
Kobe City Gardens Hotel Hotel
Kobe City Gardens Hotel Hotel Kobe

Kobe City Gardens Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 199 reviews
Rating 8 - Good. 82 out of 199 reviews
Rating 6 - Okay. 54 out of 199 reviews
Rating 4 - Poor. 9 out of 199 reviews
Rating 2 - Terrible. 1 out of 199 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that I could easily travel to Osaka, Nara, and other areas around.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Try well kept and clean
Stayed 1 night in May 2024
Verified

6/10 Okay

SHAOCONG

Good
Stayed 1 night in May 2024
Verified

4/10 Poor

Fengrui

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s cheap but don’t expect anything good. Fridge doesn’t work, room is very old but pretty clean.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Naoya

Liked: Cleanliness
ケトルくらいは置いてて欲しかったな 一階のスープサービスは素晴らしい
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
お部屋広くて綺麗
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
施設の古さは否めないですけど、値段からしたら問題ないです。 神戸駅からの近さと、周辺に飲食店やコンビニがあるので立地は凄く良いです
Stayed 1 night in Jan 2026
Verified

6/10 Okay

ゲンタ

Liked: Staff & service, property conditions & facilities
隣の部屋の音が少しきになったので、注意書きがあるといいなと感じました。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーに無料コーヒーあり。
Stayed 1 night in Dec 2025
Verified

8/10 Good

HISATAKA

Liked: Cleanliness, staff & service, amenities
広いお部屋を用意してくださり、ラッキーでした。
Stayed 1 night in Nov 2025
Verified

8/10 Good

yamazaki

Liked: Cleanliness, property conditions & facilities
よかったです。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

ERI

Disliked: Staff & service, property conditions & facilities
部屋は狭かったが、窓があり日当たりがよく、駅が近くてよかった。朝食がないのが残念。
Stayed 1 night in Oct 2025
Verified

8/10 Good

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋はツインルームを１人で利用できたのでかなり広く使えました。 空調も快適でした。分からない事はフロントの方が丁寧に教えてくださいましたので助かりました。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

shengchieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便 離神戶港很近 周邊也很多餐廳 離超商也不遠 是個位置很棒的點 飯店本身不大 但還算乾淨 房間以日本來說不算很小 獨旅的話我覺得很棒
Stayed 1 night in Sep 2025
Verified

6/10 Okay

悠輔

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段相応のビジネスホテルでした。 設備は古めで、エアコンからたばこの臭いがする点だけ気になりました。 ただ、神戸駅に近く観光地へのアクセスは良いので、多少の古さを気にしないようであれば良いホテルだと思います。
Stayed 1 night in Aug 2025
Verified

8/10 Good

ヒロフサ

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場を探すのに、フロントの方が詳しく教えてくださって助かりました。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

SACHIE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場があると言っていたけど 満員でなくて ３回電話したけどなぜか切られて やっと４階目で繋がった 初めから駐車場ないならないで あるとかかないでほしい
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ノブユキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良い 駐車場良い
Stayed 1 night in Jul 2025
Verified

6/10 Okay

聡

エアコンのスイッチが、操作しにくかつた
Stayed 1 night in Jul 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近いのが良かった。 施設は普通のビジネスホテルと言う感じ。
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

kin man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置好，近車站，價格平，附近有不少食店。
Stayed 2 nights in Jun 2025
Verified

8/10 Good

ノリヒロ

部屋が広くて良かったです
Stayed 1 night in May 2025
Verified

10/10 Excellent

Fumihiko

Liked: Cleanliness, amenities, property conditions & facilities
ゆったりと過ごせました。ありがとうございました。
Stayed 2 nights in May 2025
Verified

6/10 Okay

??

Disliked: Cleanliness, property conditions & facilities
なし
Stayed 1 night in May 2025
Verified

8/10 Good

masumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃が行き届いていて気持ちよく過ごせました。 神戸駅から近くコンビニもすぐ近くにありました。
Stayed 1 night in May 2025