Hotel with a restaurant, 5-minute walk to Meriken Park
A restaurant, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Kobe Plaza Hotel West offers 120 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
Our customers tell us they can't get enough of the helpful staff at Kobe Plaza Hotel West. During your stay, you're just a quick walk from Motomachi Shopping Street. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
Free WiFi
Enjoy a bite to eat at the restaurant
Cooked-to-order breakfast served daily for a fee
Amenities include an elevator and a vending machine
Within a 15-minute walk of Meriken Park and Kobe Tower
There's a restaurant on site. Public spaces have free WiFi. Kobe Plaza Hotel West also features a vending machine, dry cleaning/laundry services, and an elevator.
This 3.5-star Kobe hotel is smoke free.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Kobe Plaza Hotel West has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,320 for adults and JPY 1,320 for children
A restaurant
Family friendly
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Refrigerator
More
Air conditioning
Heating
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 5 years old and younger stay free when using existing bedding.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately JPY 1320 for adults and JPY 1320 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Kobe Plaza Hotel West Kobe
Kobe Plaza Hotel West Hotel
Kobe Plaza Hotel West Hotel Kobe
Kobe Plaza Hotel West Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 296 out of 528 reviews
10 - Excellent
296
Rating 8 - Good. 170 out of 528 reviews
8 - Good
170
Rating 6 - Okay. 43 out of 528 reviews
6 - Okay
43
Rating 4 - Poor. 15 out of 528 reviews
4 - Poor
15
Rating 2 - Terrible. 4 out of 528 reviews
2 - Terrible
4
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Dalton
3 Nov 2025
Dalton
Stayed 1 night in Nov 2025
8/10 Good
Gina
31 Oct 2025
Liked: Property conditions & facilities
Very central location to shopping, restaurants and transit.
The lobby area is welcoming, as are the staff. In the room, the high touch surfaces were overall clean, but there were cobwebs and dust on unused surfaces. Also the room is very small. Minimal amenities (ie a coffee pot, but no coffee or bottled water).
Great hotel located in the Motomachidori arcade, only a few minutes walk to
Motomachi station and harbour town.
The staff were very accomodating and were very proficient in other languages, even using slang terms from my country
I thought I paid for the breakfast ๐ค. Staff behind the desk were so, so ,so professional. Plenty of places to eat. The hotel is in one of those covered streets. Convenience 7/11 a few shops away & the metro a 3 minute walk. Would definitely stay here again & recommend it 100%. Rooms not huge, but we know that about Japan. But as usual, spotlessly clean.
Great hotel! The staff were so lovely and the room was clean. The hotel was even giving out free popscicles because of the summer heat. Close to shopping and food and trains. 11/10 would stay again
Amazing property 5 min walk from station, plenty dining and shopping options on the doorstep. Staff super friendly and helpful would definitely recommend