Kobe Plaza Hotel West

3.5 star property

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Photo gallery for Kobe Plaza Hotel West

Reception
Flat-screen TV
Restaurant
Triple Room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-4-7, Motomachidori, Chuo-ku, Kobe, Hyogo, 650-0022
  • Place, Meriken Park
    ‪4 min walk‬
  • Place, Kobe Tower
    ‪7 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪15 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪118 min drive‬

Room options

Single Room

8.6 out of 10
Excellent
(39 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • Free Wi-Fi

Corner Twin Room

  • Sleeps 2
  • Free Wi-Fi

Twin Room (Corner)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Kobe Plaza Hotel West

A restaurant, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Kobe Plaza Hotel West offers 120 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Our customers tell us they can't get enough of the helpful staff at Kobe Plaza Hotel West. During your stay, you're just a quick walk from Nankinmachi Square. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include an elevator and a vending machine
  • Within a 15-minute walk of Meriken Park and Kobe Tower
There's a restaurant on site. Public spaces have free WiFi. Kobe Plaza Hotel West also features a vending machine, dry cleaning/laundry services, and an elevator.

This 3.5-star Kobe hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Kobe Plaza Hotel West has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,320 for adults and JPY 1,320 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1320 for adults and JPY 1320 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kobe Plaza Hotel West Kobe
Kobe Plaza Hotel West Hotel
Kobe Plaza Hotel West Hotel Kobe

Kobe Plaza Hotel West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 320 out of 569 reviews
Rating 8 - Good. 182 out of 569 reviews
Rating 6 - Okay. 48 out of 569 reviews
Rating 4 - Poor. 15 out of 569 reviews
Rating 2 - Terrible. 4 out of 569 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

REY FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally-situated. We walked or took a short train ride most of the time since it’s close all the places we wanted to go to. The staff is very helpful as well and the facility was very clean and cozy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in ideal location !
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

ng wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and good cleanliness.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

kan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Kobe Plaza Hotel West and overall it was a very pleasant experience. The hotel has its excellent location right on Motomachi shopping street, just a short walk from Motomachi Station and close to restaurants, shops, Chinatown and other attractions — making it ideal for sightseeing and exploring Kobe on foot.The beds are not small at all.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
My stay was perfect best hotel experience I’ve ever hard thank you so much. I will come back on my next visit! 🙇 Julia at the front desk was very sweet and helpful. Thank you to all the staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The staff were so lovely and the room was clean. The hotel was even giving out free popscicles because of the summer heat. Close to shopping and food and trains. 11/10 would stay again
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property 5 min walk from station, plenty dining and shopping options on the doorstep. Staff super friendly and helpful would definitely recommend
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located in the Motomachidori arcade, only a few minutes walk to Motomachi station and harbour town. The staff were very accomodating and were very proficient in other languages, even using slang terms from my country
Stayed 1 night in Oct 2025
Verified

8/10 Good

masaki

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realy like that it's in the midst of a shopping arcade.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kobe Japan stay

The whole staff was amazing, extremely helpful and polite Julia looked after us extremely attentive Good location Do recommend this hotel
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great trip

It was a wonderful trip. The cafe space on the second floor was especially comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, well equipped and in a very strategic position both to visit Kobe and to reach other cities like Osaka, Kyoto, Nara, etc...
Stayed 9 nights in Aug 2024
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room really small and bathroom also smaller compare to other hotels.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gabriel

Its small but in a convenient place
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chialun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location! And the service is excellent. Staffs are very friendly and helpful.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great generally
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so kind, so helpful and accommodating. So much respect for how they treat their guests. The room was very nice, very modern looking and in a really good area. I would 100% stay here again and would recommend you to do the same!
Stayed 1 night in May 2025
Verified

10/10 Excellent

カオリ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not big but totally enough to stay and clean. You can drink coffee and tea at the 2nd floor anytime for free. All staffs are great!! Plus it’s easy to go to Chinese town. There are a lot of restaurants around this hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the room is small but cozy and sleek and perfect for a short stay. The location is convenient and walking distance to the Kobe Tower and various sightseeing sports.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Gina

Liked: Property conditions & facilities
Very central location to shopping, restaurants and transit. The lobby area is welcoming, as are the staff. In the room, the high touch surfaces were overall clean, but there were cobwebs and dust on unused surfaces. Also the room is very small. Minimal amenities (ie a coffee pot, but no coffee or bottled water).
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rickesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Bigger size room when compared to similar style hotels in Japan.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought I paid for the breakfast 🤔. Staff behind the desk were so, so ,so professional. Plenty of places to eat. The hotel is in one of those covered streets. Convenience 7/11 a few shops away & the metro a 3 minute walk. Would definitely stay here again & recommend it 100%. Rooms not huge, but we know that about Japan. But as usual, spotlessly clean.
Stayed 3 nights in Oct 2025