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Smile Hotel Kobe Motomachi

2.5 star property

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Photo gallery for Smile Hotel Kobe Motomachi

City view from property
Reception
Semi-double Room, Non Smoking
Point of interest
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Motomachi-dori 2-5-8, Chuo-ku, Kobe, Hyogo, 650-0022
  • Place, Meriken Park
    ‪4 min walk‬
  • Place, Kobe Tower
    ‪7 min walk‬
  • Place, Kobe Harborland
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪76 min drive‬

Room options

View all photos for Single Room, Non Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi-double Room, Non Smoking

Semi-double Room, Non Smoking

Semi-double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Semi-double Room, Smoking

Semi-double Room, Smoking

Semi-double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

Down duvets, desk, blackout curtains, free WiFi

Single Room, Smoking

7.2 out of 10
Good
(7 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room With Bath

  • Sleeps 2

Triple Room With Bath

  • Sleeps 3

Semi Double Room-Smoking

  • Sleeps 2

Semi Double Room-Non-Smoking

  • Sleeps 2

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About this property

Smile Hotel Kobe Motomachi

Hotel with a 24-hour front desk, near Kobe Tower
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
Smile Hotel Kobe Motomachi offers 47 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Kobe hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Smile Hotel Kobe Motomachi, you're just a quick walk from Meriken Park. You'll find features like free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Within a 15-minute walk of Kobe Tower and Kobe Harborland
As a guest of Smile Hotel Kobe Motomachi, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Kobe hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Books

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Motomachi
Smile Kobe Motomachi
Smile Motomachi
Smile Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Kobe
Smile Hotel Kobe Motomachi Hotel
Smile Hotel Kobe Motomachi Hotel Kobe

Smile Hotel Kobe Motomachi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 138 reviews
Rating 8 - Good. 43 out of 138 reviews
Rating 6 - Okay. 41 out of 138 reviews
Rating 4 - Poor. 10 out of 138 reviews
Rating 2 - Terrible. 5 out of 138 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff absolutely not helpful and caused even more problems.
Stayed 4 nights in Jan 2025

8/10 Good

Keita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中華街、南京町に面しています。商店街の中にある為、色々な意味で便利で面白い。元町駅がすぐ近くで関西圏内の観光にとても便利でした。平日の値段から、チープなホテルと間違いやすいかも知れませんが、女性も泊まれる中程度の気取る必要のない良いホテルでした。ただ、誰かも言っているようにバスタブの高さが自分の股下ぐらいあるのは愛嬌でした。バスから出る時の高低差も気をつけてね。
Stayed 2 nights in Oct 2024

8/10 Good

Ho

Travelled with group
Liked: Staff & service

Fair stay at an affordable price.

For the price i payed it was good! Small room but the bathroom is clean, overall I would do it again. Good location next to Chinatown
Stayed 3 nights in Jun 2024

10/10 Excellent

HUEY LIE, Sherwood Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is close to shopping streets and Chinatown. Lots of places to eat and shop.
Stayed 1 night in May 2024

10/10 Excellent

Trang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very friendly and helpful. My friend lost her wallet and they helped us contact the police even though it was close to midnight. The hotel in overall was shiny clean and in walking distance from almost all famous tourist attractions in Kobe city, the closest being the China Town. Totally recommend!
Stayed 1 night in Mar 2022

10/10 Excellent

Sapna Roopchand

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money stay

It was very nice stay with clean room and good free breakfast. Only down point is no bottled drinking water apart from that I would recommend this place as it's very near to main shopping street and within 10mins of walking distance from main station and Meriken Park
Stayed 1 night in May 2018

4/10 Poor

KOICHI

Business traveller
Disliked: Cleanliness, amenities
値段に釣られたけど2度と選ばない。
Stayed 1 night in Jul 2025

8/10 Good

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Yukio

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

??

Stayed 3 nights in Jul 2025

8/10 Good

MITSUHIRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

喫煙ルームは臭い残りあり

喫煙者ではないが、喫煙ルームが安価な料金だったので、2泊しました。 タバコ臭が気になるくらい残っていた。 気になる方は、高くても禁煙ルームに宿泊すべきです。
Stayed 1 night in Jun 2025

10/10 Excellent

Kyohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
阪神元町駅の西口改札を出て徒歩1分で着きます。途中にセブンイレブンもあるので便利です。ユニットバスは少し狭いですが、周辺のホテルと比べて安かったので値段相応だと思います。部屋の掃除も行き届いており、ウェルカムコーヒーがあるのも一息つくにはいいです。
Stayed 1 night in Jun 2025

8/10 Good

sakae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

sakae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

takatoshi

Stayed 2 nights in Jun 2025

8/10 Good

Yumiko

Stayed 3 nights in Jun 2025

6/10 Okay

shinji

Business traveller
Stayed 2 nights in Jun 2025

2/10 Terrible

KYOHEI

Stayed 1 night in May 2025

10/10 Excellent

みか

Stayed 1 night in May 2025

8/10 Good

tomoki

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

JUNKO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

サービスはよいのですが。

イベントのため5人で利用しました。朝食などや、フロントの対応などは満足でしたが、部屋の壁に埃の糸がくっついていたり、カーペットは隅に埃が溜まっていたり、ゴミが落ちていたり、風呂に髪の毛が落ちていたりと、清潔感は全くありませんでした。残念です。
Stayed 1 night in Apr 2025

10/10 Excellent

sakae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mitsuo

Travelled with group
Disliked: Amenities
ホテルから中華街までとても近く商店街も近くて動きやすかった。
Stayed 1 night in Mar 2025