Four Points Flex by Sheraton Kobe Sannomiya

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Kobe Sannomiya

Lobby
Exterior
Restaurant
Room, 1 Single Bed | Bathroom
Room, 2 Single Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
2-1-9 Nunobikicho, Chuo-ku, Kobe, Hyogo, 651-0097
  • Place, Kitano Ijinkan Street
    ‪6 min walk‬
  • Place, Meriken Park
    ‪19 min walk‬
  • Place, Kobe Harborland
    ‪6 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪116 min drive‬

Room options

Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room, 1 Single Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About this property

Four Points Flex by Sheraton Kobe Sannomiya

Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
Four Points Flex by Sheraton Kobe Sannomiya offers 199 accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of the overall property condition at Four Points Flex by Sheraton Kobe Sannomiya. During your stay, you're just a quick walk from Kitano Ijinkan Street. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the family restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Kobe Anpanman Children's Museum & Mall and a few minutes from Kobe Harborland
There's a restaurant on site. WiFi is free in public spaces. Four Points Flex by Sheraton Kobe Sannomiya also features a vending machine, laundry facilities, and an elevator.

This 3-star Kobe hotel is smoke free.

For a fee, guests can enjoy Japanese breakfast daily from 6:00 AM to 10:00 AM.
松屋(和食・牛丼チェーン) - Onsite family restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily Japanese breakfast available 6:00 AM to 10:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • 松屋(和食・牛丼チェーン)

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 880 for adults and JPY 880 for children
  • Nearby parking fee: JPY 2500 per day (1969 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children age 0-5 for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO INN Sannomiya
UNIZO Kobe Sannomiya
UNIZO Sannomiya
UNIZO INN Kobe Sannomiya
Four Points Flex by Sheraton Kobe Sannomiya Kobe
Four Points Flex by Sheraton Kobe Sannomiya Hotel
Four Points Flex by Sheraton Kobe Sannomiya Hotel Kobe

Four Points Flex by Sheraton Kobe Sannomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 771 reviews
Rating 8 - Good. 276 out of 771 reviews
Rating 6 - Okay. 60 out of 771 reviews
Rating 4 - Poor. 10 out of 771 reviews
Rating 2 - Terrible. 9 out of 771 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ngai Yui

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Daisy

Liked: Cleanliness, staff & service, amenities
Clean room good staff and convenient to get around
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities
The room was super clean and staffs were nice!
Stayed 1 night in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Staff was polite and room was clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. We liked the location as it was close to Shin Kobe for the Shinkansen and hike to herb garden but also close to local train station to access harbourland and our regular train travel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Great location, clean rooms and easy check-in/out.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, AC / Heating works, hot shower, WIFI, and good price. I'll be coming back!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was only set to heater or fan, and I couldn't seem to change it to cool, but fortunately it was a cold night so it was fairly comfortable. It was a very nice hotel, and not too far from Sannomiya station, which has loads of restaurants and shops! There was also a nearby convenience store for late night snacks. The property was very clean and quiet, and I had a lovely two nights there. I would definitely go back again if I am in the area!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is clean and nice
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Charlie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No facilities available but room for sleep.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ZHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staffs & clean room
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Matthias Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and tidy hotel. The staff is very friendly and very helpful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modernised Staff lovely Comfortable beds and well sized rooms Walking distance to transport
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to dining and train station
Stayed 1 night in Apr 2023
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and dinning options
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to public transportation. Small but comfy room.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lim

Liked: Cleanliness, amenities, property conditions & facilities
Small room. But the location is excellent. There’s 2 stations nearby and there’s a lot of restaurants or dining options. Shopping areas are within walking distance. Able to walk to the harbor.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Not so far from Sannnomiya station Check in/out was smooth, Room was well cleaned.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Machiko

Bathroom is very small.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shiyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to a bus stop, close to lots of places (walkable). The check in and out was quick, you can also leave ur luggage before or after for a bit. Overall clean.
Stayed 1 night in Jun 2025
Verified

8/10 Good

THERESA

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Room was clean. Staff were pleasant. Only complaint - the bed. If people want to sleep on the floor, LET THEM. The bed was comparably hard and was not appreciated for a welcomed stay. (Perfect industry strategy to solve your overtourism issues.)
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close enough to the station to be there walking 10 minutes, but not so much to get annoyed by the traffic or the noise. The receptionists were really kind and efficient, and the room was on point.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ivann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the housekeeping staff always replenish new towels etc. very friendly and helpful staffs. Location is near to the tourist area and central. Will strongly recommend to friends n family.
Stayed 19 nights in Dec 2023