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4.5 out of 5

"This is the third time I have used this hotel as my stay has been very enjoyable before. Location very convenient. Staff polite and helpful. New check ... " More

By a verified traveller on Wed 19 Feb 2020

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Room, Non Smoking (Run of the house, CI 5PM-, CO 11AM)

Bed Count 1 Full Bed Maximum Occupancy 4 Max
€37* Per night/room 8 Apr - 9 Apr

Double Room, Non Smoking (B/Check-in 5PM-, Check-out 11AM)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room - Non-Smoking, Newly Renovated

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Non Smoking (A/Check-in 5PM-, Check-out 11AM)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Run of House, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Double Room, Non Smoking (1 Double Bed and 1 Sofa Bed / Type B)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Villa Fontaine Kobe - Sannomiya. During your stay, you're just a quick walk from Shin-Kobe Trail. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Meriken Park and a few minutes from Kobe Harborland

Villa Fontaine Kobe - Sannomiya ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Villa Fontaine Kobe - Sannomiya

Everyone (3)
4 out of 5
This is the third time I have used this hotel as my stay has been very enjoyable before. Location very convenient. Staff polite and helpful. New check-in/check-out machines added since last time I was here, which are easy to use. Room spacious, bath big, desk, dresser, chair, fridge, etc etc all provided as expected. New addition is a free self-service coffee bar where you grind your own beans, and a self-service alcohol and soft drink bar at 600 yen per glass. These seemed gimmicky and the 600 yen alcohol option rather irrelevant as they also have a cheaper vending machine, not to mention the supermarket next door and the abundance of convenience stores and restaurants in the immediate area. Slightly disappointing that the breakfast now costs extra as it used to automatically be included for all guests; I used to enjoy the breakfast buffet. Also gone is the bag of towels and amenities which they used to hang at the door each day when you put up the "do not disturb" sign. Room info folder stated that this would be provided but it was not. Cleaning staff also a little annoying as they knocked on the door asking me when I would be leaving the room, but they managed to catch me as I was just coming out of the shower (embarrassing). Areas to watch would be the room items perhaps beginning to show wear and tear, and the bed is very hard, though the pillows are very nice. Nonetheless, overall I like this hotel as it provides a good guest experience. Recommended.

Posted by on 19 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Hotel villa Fontaine Kobe-Sannomiya Front Manager

Thank you for staying our hotel again. I am very happy that you liked the new coffee lounge service. However, I am really sorry about cleaning and the bed. I am looking forward to meeting you again.

5 out of 5

Posted by on 16 Aug 2019

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Comment from Hotel Management

7 Sep 2019 by ヴィラフォンテーヌ神戸三宮  マネージャー

この度は当館にご宿泊頂き、誠にありがとうございます。 ご滞在中は快適にお過ごし頂けたようで何よりでございます。 またのお越しをスタッフ一同お待ちしております。

5 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

25 Jul 2019 by Villa Fontaine Kobe Sannomiya

Dear Guest Thank you for reviewing us. The Management and Staff would like to thank you for the wonderful comments. Thank you for reviewing us and we appreciate your feedback. Your opinion was helpful. Help improve our service We look forward to your next visit! Sincerely,

4 out of 5

Simpel und Günstig

Pros: Frühstück
Cons: Mehr Raucherräume (nur einer im untersten Stock war ein bisschen mühsam
Location: relativ zentral gelegen. viele Essensmöglichkeiten
Da ich ein günstiges Hotel gesucht habe, habe ich erhalten was ich wollte. Das Zimmer war gemütlich und vorallem das Frühstück und das Personal war super.

Posted by , from Schweiz on 12 Apr 2018

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Comment from Hotel Management

25 Aug 2018 by Villa Fontaine Kobe Sannomiya

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

About the Villa Fontaine Kobe - Sannomiya

Location 4-1-4 asahi-dori, Chuo-ku, Kobe, Hyogo 651-0095

Property Features

As a guest of Villa Fontaine Kobe - Sannomiya, you'll find tour or ticket assistance, vending machine, and multilingual staff. WiFi and wired Internet are free in public spaces. You can enjoy a drink at the bar/lounge. Villa Fontaine Kobe - Sannomiya also features laundry facilities, dry cleaning/laundry services, and a front desk safe. This 3-star Kobe hotel is smoke free.

  • 1 building
  • 185 guestrooms or units
  • 6 levels
  • Built in 2013
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Kobe Sannomiya Station (0.6 km / 0.4 mi)
  • Metro station: Sannomiya Hanadokeimae Station (0.6 km / 0.4 mi)

Room Amenities

Villa Fontaine Kobe - Sannomiya offers 185 air-conditioned accommodations with a hairdryer and free toiletries. Televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Television
  • Digital channels
  • Films for purchase
  • Fridge
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Early check-in fee: JPY 1760 (subject to availability)
  • Late check-out fee: JPY 1760 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Fontaine Hotel Kobe-Sannomiya
  • Villa Fontaine Kobe-Sannomiya
  • Villa Fontaine Kobe-Sannomiya Hotel
  • Villa Fontaine
  • Fontaine Kobe Sannomiya Kobe
  • Villa Fontaine Kobe Sannomiya
  • Villa Fontaine Kobe - Sannomiya Kobe
  • Villa Fontaine Kobe - Sannomiya Hotel
  • Villa Fontaine Kobe - Sannomiya Hotel Kobe

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.