The Crown Palais New Hankyu Kochi

3.5 star property

Choose dates to view prices

Room options

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Large Single Bed, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Single Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Large Single Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking (110cm Bed x 2)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Non Smoking (110cm Bed x 2)

8.0 out of 10
Very good
(26 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking (110cm Bed x 2)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Smoking (110cm Bed x 2)

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 8
  • 2 Large Twin Beds

View all photos for Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room (Executive Wing), Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Executive Wing), Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Executive Wing), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Executive Wing), Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room-Executive Wing Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room-Executive Wing Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room Smoking

  • Sleeps 2

Family Room, Non Smoking

  • Sleeps 4

Double Room-Executive Wing Smoking

  • Sleeps 2

Standard Single Non-Smoking

  • Sleeps 1

Standard Single Smoking

  • Sleeps 1

Family Room, Smoking

  • Sleeps 4

View all photos for Non-Smoking Economy Semi-Double Room 15 Sq M

1 bedroom, premium bedding, in-room safe, desk

Non-Smoking Economy Semi-Double Room 15 Sq M

  • Sleeps 2

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About this property

The Crown Palais New Hankyu Kochi

Riverfront hotel with 3 restaurants and a 24-hour front desk
3 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
The Crown Palais New Hankyu Kochi offers 242 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Crown Palais New Hankyu Kochi. During your stay, you're just a quick walk from Kochi Sunday Market. You'll find features like free WiFi in public areas, plus 3 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 3-minute walk from Kochi Sunday Market and 6 minutes by foot from Kochi Literary Museum
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The Crown Palais New Hankyu Kochi also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kochi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
The Crown Palais New Hankyu Kochi has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: JPY 2,750 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Valet parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Crown Palais New Hankyu
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Hotel Kochi
Crown Palais New Hankyu Kochi
New Hankyu Kochi
Crown Palais New Hankyu Kochi Hotel
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi

The Crown Palais New Hankyu Kochi Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 1008 reviews
Rating 8 - Good. 370 out of 1008 reviews
Rating 6 - Okay. 181 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

YUKIKO

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is trying its best with the severely outdated property. Staff is friendly but the whole hotel just needs a top to bottom refresh. They’re trying to cater to weddings, but the place does not have the romantic or elegant vibe at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

fumihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

MIHO

Stayed 2 nights in May 2025

6/10 Okay

HIDEAKI

Stayed 1 night in Apr 2025

6/10 Okay

AKIRA

Travelled with partner
Nothing particular
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
喫煙ルームを利用したが、部屋も広くてゆっくりできた
Stayed 1 night in Apr 2025

8/10 Good

kwong Yeung

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

KuoChu

Stayed 1 night in Apr 2025

6/10 Okay

Junji

Stayed 1 night in Mar 2025

6/10 Okay

Masahiko

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Fujiko

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2025

6/10 Okay

Hiroshi

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d be happy to stay here again

We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Stayed 3 nights in Oct 2024

6/10 Okay

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and building. However, the facility needs little more update. They had old style hotel key.
Stayed 1 night in Oct 2024

6/10 Okay

AKIRA

Stayed 1 night in Jul 2024

6/10 Okay

Misako

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.
Stayed 2 nights in Jun 2024

10/10 Excellent

PAUL

Close to Kiki Castle
Stayed 1 night in Jun 2024

10/10 Excellent

YOSHIHIRO

Stayed 1 night in May 2024