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Kawaguchiko Hotori no Hotel Ban

3.0 star property

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Photo gallery for Kawaguchiko Hotori no Hotel Ban

Exterior
Exterior detail
Lobby sitting area
Garden
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3086 Kawaguchi, Fujikawaguchiko, Yamanashi, 401-0304
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Kawaguchiko Music Forest Museum
    ‪3 min walk‬
  • Place, Lake Kawaguchi
    ‪20 min walk‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family type room

Family type room

Family type room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

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  • Air-conditioning
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The price is €71
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About this property

Kawaguchiko Hotori no Hotel Ban

Along with a snack bar/deli, this hotel has a microwave in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a convenience store, a garden, and a front-desk safe are onsite.
Kawaguchiko Hotori no Hotel Ban offers 7 accommodations with safes and bathrobes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Kawaguchiko Hotori no Hotel Ban, you're just a quick walk from Kawaguchiko Music Forest Museum. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, convenience store, and an ATM
  • Just a 3-minute drive from Lake Kawaguchi and 5 minutes from Fuji-Q Highland
  • Free train station pick-up and train station drop-off shuttle service
There's a snack bar/deli on site. Public spaces have free WiFi. A train station pick-up service and a train station drop-off service are free. Kawaguchiko Hotori no Hotel Ban also features a garden, a convenience store, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Fujikawaguchiko hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle pickup service from Kawaguchiko station only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1100 for adults and JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kawaguchiko Hotori No Ban
Kawaguchiko Hotori no Hotel Ban Hotel
Kawaguchiko Hotori no Hotel Ban Fujikawaguchiko
Kawaguchiko Hotori no Hotel Ban Hotel Fujikawaguchiko

Kawaguchiko Hotori no Hotel Ban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 68 reviews
Rating 8 - Good. 14 out of 68 reviews
Rating 6 - Okay. 3 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tien Nee

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Quiet & Clean room. Good room amenities. Easy check-in & check out.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location - walking distance to the momiji festival. Fuji views from every room, and easy to walk to the north side of the lake to see Fuji. 24 hour convenience store downstairs and bus stop right outside the front. The room was spacious and clean
Stayed 1 night in Nov 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Great hotel but no elevator.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Hsuwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is efficient, clean and comfortable. The location is perfect (next to bus stop). The downstairs is familymart. Friendly & helpful staff and awesome service.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Yan Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the check in process: informative must-know details and helpful assistance bringing our luggage to a stairwell second floor.A larger than average guest room space compared to hotel rooms in Tokyo.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Dino

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice little hotel above a Family Mart convenience store. Room didn’t have coffee. But there is kettle for Tea. Walking distance to the Lake and a great view of Mt Fuji from there. Beautiful area and it’s a lake shore.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Po Ki

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good. Ground floor has family mart.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Danni

Liked: Property conditions & facilities
The property is right behind a bus stop, and above a convenient store, which makes it easy to navigate and plan out activities. The front desk was courteous and able to call a taxi for us. The chef lady serves excellent breakfast. The room is spacious but not as clean as other hotels we experienced in Japan.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great room size above a small building shared with a cafe and a family mart konbini. Due to the size of this hotel, not many densities nor amenities provided. However more than enough offered for a good night's rest before heading out. Has a large parking location for people who are driving around Kawaguchiko.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Gut

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. View of Mt Fuji. Across the street from best view of Mt Fuji on the lakeside path. Breakfast was good. Eclectic entrance with name of hotel not on street sign. Registration in lounge area shared with cafe. Food mart conveniently next door. Not many places to eat but found Hoto restaurant next door.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Due to my tight schedule, I messaged the hotel for the late check in arrangement. It took them quite a long time to respond, but they are very responsive since then. Check in and check out was smooth, and the staff is very friendly. The room is more spacious than we expected, that two big luggages can be opened without a problem. Location is great, with the lake just across the road. And convenience store is just at the hotel. The only down side of the hotel is that it doesn’t have a lift, so you need to carry your luggages up the stairs for one floor, so it would be better if you travel light. Overall it was a pleasant stay.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

hung wai

Disliked: Cleanliness, amenities
There is no room cleaning even We stayed for two nights. There is rubbish still in the bin after we went out for sightseeing. 雖然我們住兩晚，但第二日我們返回酒店，很愕然發現房間沒有清潔及清理垃圾桶，付了錢但沒有得到基本服務，很失望。
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Offering picturesque scenery, delicious meals, a convenient location, and charming, spacious rooms, I would highly recommend this hotel to anyone looking to stay near Lake Kawaguchiko. The hotel is located right across from a bus stop, making arrival and departure very simple. The rooms are clean and well-maintained, presenting a Japanese-style eating space and a comfortable futon alongside the mattresses. Though the hotel doesn’t provide room-cleaning service, they provide plenty of towels and similar amenities in your room. Additionally, if you bag your trash and leave it outside your door, it will be collected. Despite the lack of restaurants within the hotel’s vicinity, there is a Family Mart located downstairs. Furthermore, there is a small cafe downstairs that not only offers amazing breakfast and cake throughout the day.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities

Zero sense of service

First of all, the room was indeed spacious and reasonably comfortable. The positive comment stops here. The owner was extremely rude and the reception area was unstaffed most of the time. I arrived around 12:30 but walked into an empty hotel lobby. A lady popped her head out from the kitchen and abruptly said the check in time is not til 15:00. She asked me to leave my luggage in an unsupervised area where everyone with a room key can access, which was absurd. When I returned at 15:10 there was another two group of people waiting to be checked in. I waited in the queue and the guy (who I think is the owner) looked at me and “ordered” me to sit down. When it’s my turn he wasn’t bothered to speak English but use Japanese the most of time (and kept it brief, not as detailed as he did to other guest). He ran front desk and also housekeeping by himself, which is probably why there is zero service in this hotel - unwilling to hire someone to provide decent service.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Ka Yin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Dusty air conditioner and poor information

The room is in good condition. However, the air conditioner (room 202) is just full of dust without cleaning for age. Look at the photo and you can see. For check in, the front desk is not opened before 3pm. There is no staff at all if you arrive early. The staff from the cake store helps to store our luggage in safe place. When we check in later that day, the staff in the counter failed to provide us information on the restaurants around. She told us that this place is very remote and we can only buy food from the convenience store for dinner as the restaurants nearby are all closed. In fact, just 3 minutes walk away, there is one still opened. Google map told me there’s another one also open at night, but I did not check it out.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities
Hotel despretensioso. Muito boa a localização.
Vista do quarto
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

KYUNGSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
항공스케줄과 도쿄시내통과로 늦었지만 체크인시 매우친절하게 모든 사항을 안내해주셨다. 특히 늦었지만 저녁식당까지 안내해주시고 룸도 매우 만족이다. 다음에 기회가 되면 꼭 이곳에 머물고 싶다. 호수와 후지산의 아침풍경은 말 할것도 없음
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

AUREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã e diversos lugares ao redor para comprar/explorar/comer. Acesso excelente e próximo ao Haneda. Atendimento impecável, melhor inclusive que outros da mesma rede.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shoko

Liked: Cleanliness, staff & service, property conditions & facilities
高速バスの停車駅になっていて
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff muy amables, el cuarto pequeño pero limpio y muy bonito, con un área de tatami linda
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

YUKLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬躺舒適，西式沐浴間也是少見的寛躺，雖然在路邊，但相當清靜，樓下就是family mark,方便…
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mei Ying Kimmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨整潔

比想像中好，好整齊清潔。下樓對面己經是音樂公園。 河口湖駅轉red line 循環線第15站落車便可。
Stayed 2 nights in Oct 2024
Verified

8/10 Good

ミチエ

Liked: Cleanliness
ゆっくり落ち着いて過ごせました。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもよかったです。
Stayed 1 night in Oct 2022
Verified

6/10 Okay

kazuko

Liked: Cleanliness, room comfort

ファミマ併合Hotel

こじんまりとしたHotelです。 河口湖には、面していません。 巡回バス停で、音楽と森の美術館行くのには最適な立地でした。 朝食も美味しかった。 今回 ランチとケーキは、いただけなかったのですが、次回是非食べたいと思っています。 夜食もあれば良いと思います
Stayed 1 night in Aug 2022