17 Mar 2024 by Maya
Dear Elisabeth,Thank you for choosing to stay with us and for sharing your feedback regarding your recent experience. We are delighted to hear that you found our hotel magnificent, and that you enjoyed the cleanliness and spaciousness of your room.We understand your concerns regarding the pricing of dinners and drinks within our hotel. Please know that we take your feedback seriously, we will take your comments into consideration as we strive to enhance our offerings and provide a more balanced and enjoyable experience for our guests.We hope to have the opportunity to welcome you back to our hotel in the future and to provide you with an even more memorable stay.Warmest regards, Supawadee Pudkhao Senior Guest Experience Executive
1 Apr 2020 by Kraisorn Chaichana
Thank you for staying at Melia Koh Samui. We are delighted to learn that your 6-night stay with us was a relaxing experience in every way. Thank you for higlighting our staff service, pool, beach, and many more. We, entire team very much look forward to welcoming you back. Warm regards, Guest Experience Manager
Melia Koh Samui offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this resort measures 2325 square feet (216 square metres) and includes a conference centre. A kids' pool, a 24-hour fitness centre, and a free kid's club are also featured at the luxury Melia Koh Samui. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Melia Koh Samui was completed in December 2019. This 5-star Koh Samui resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Melia Koh Samui offers 200 accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Koko Kitchen – This restaurant serves breakfast, brunch, lunch and light fare. A children's menu is available.
Boat's Bar – This theme restaurant specialises in farm to table cuisine. Open daily.
Breeza Beach Restaurant – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pool Bar – On-site cocktail bar. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Melia Koh Samui offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
