9 Jun 2018 by Pawinee Nagapradip
Dear Thierry, Thank you for staying at The Privilege Hotel Ezra Royal Beach and for taking the time to share your feedback. We are delighted to know that you were pleased with our location and our staff. We would like to apologize for the inconveniences you experienced during your stay. Please be assured that your valuable comments have been addressed to concerned managers for necessary and corrective actions. We look forward to welcoming you back again during your next visit to Samui. Best regards,
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business centre and coworking spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and tour or ticket assistance are also featured at Zara Beach Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Koh Samui hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Zara Beach Resort offers 18 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 36-inch flat-screen televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a weekly basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Zara Beach Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.