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"Roof top bar was lovely but we booked because it had a pool and this was closed Booked twin room- adult son and daughter given a double- had to argue ... " More

By a verified traveller on Sun 01 Mar 2020

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Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Senses Hotel, you'll be within walking distance of Nicco Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 2014, this upmarket hotel has 105 rooms over 12 floors. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned accommodations with pillowtop beds, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 11 minutes by car from New Town Eco Park and 12 minutes from New Market
  • Airport shuttle service available for a fee
  • Pets welcome free of charge

Senses Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Senses Hotel

Family (2)
3 out of 5
Roof top bar was lovely but we booked because it had a pool and this was closed Booked twin room- adult son and daughter given a double- had to argue for 30 minutes to get this changed 30 minutes later 2 male guests walked into their room- double booking. Staff apologetic but made them feel unsafe Only1 room key- told someone would let us in if needed- phoned reception 3 times- no one came

Posted by on 1 Mar 2020

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Comment from Hotel Management

4 Mar 2020 by Senses_Manager

Dear guest, thank you for taking the time out to review our Hotel. We are disappointed that you did not like the services of the Hotel. We will surely look into the inconvenience you had and have it rectified. We hope to See you again at the Hotel so that we can make your next experience a good one.

Property Features

Senses Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 3000 square feet (279 square metres) and includes a conference centre. The business-friendly Senses Hotel also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kolkata hotel.

  • 1 building
  • 105 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3000 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2014
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Salt Lake Sector V Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Senses Hotel offers 105 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer available
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Hi Brew – This restaurant serves breakfast, lunch and dinner. Open 24 hours.

Liqua – This poolside rooftop bar serves dinner and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 750.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 pets

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 5
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 375 for adults and from INR 250 for children
  • Airport shuttle fee: INR 1000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Senses Hotel Kolkata
  • Senses Hotel
  • Senses Kolkata
  • Senses Hotel Hotel
  • Senses Hotel Kolkata
  • Senses Hotel Hotel Kolkata

You should know

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.