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West Plaza Hotel Downtown

2.5 star property

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Photo gallery for West Plaza Hotel Downtown

24-inch TV with satellite channels
Standard Room
Front of property
Lobby sitting area
Staircase

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Koror, Koror, Koror Island, 96940
  • Place, WCTC Shopping Center
    ‪2 min walk‬
  • Place, National Stadium
    ‪5 min walk‬
  • Place, Etpison Museum
    ‪12 min walk‬
  • Airport, Koror (ROR-Palau Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Down duvets, in-room safe, individually furnished, desk

Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Terrace/patio
West Plaza Hotel at Lebuu Street
Koror
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 81 reviews
The price is €142
includes taxes & fees
15 Jul - 16 Jul
West Plaza Hotel at Lebuu Street

About this property

West Plaza Hotel Downtown

Spa services, dry cleaning, and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
West Plaza Hotel Downtown offers 20 air-conditioned accommodations with safes and slippers. These individually furnished accommodations have separate sitting areas. Beds feature down comforters. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Koror motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at West Plaza Hotel Downtown, you're just a quick walk from WCTC Shopping Center. You'll find features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Steps from WCTC Shopping Center and 7 minutes by foot from National Stadium
  • Airport shuttle service available for a fee
West Plaza Hotel Downtown offers its guests spa services, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly West Plaza Hotel Downtown also features dry cleaning/laundry services and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Koror motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Plaza Hotel Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 22 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. West Plaza Hotel Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror

West Plaza Hotel Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 55 reviews
Rating 8 - Good. 22 out of 55 reviews
Rating 6 - Okay. 14 out of 55 reviews
Rating 4 - Poor. 6 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Staff is really nice and speak good English, the room is comfortable and the hotel is located in the main street and close to restaurants, stores and supermarkets.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of Koror and is a nice hotel with a great location for shopping and dining.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff❗️Everyone is pleasant, friendly, and have a desire to serve. This is a reasonable “price performer” in a most walkable area. It’s not a luxury resort, but it fit my needs. I was able to find a nearby driver/guide (Johnston) for a fun day trip. Great❗️ I will soon conclude my stay at Rose’s on-site massage spa.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Schuyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in downtown
Stayed 10 nights in Aug 2024
Verified

10/10 Excellent

Aiti

Liked: Staff & service, amenities, property conditions & facilities
I REALLY LIKE THE SERVICES THEY GIVEN TO US.
Stayed 10 nights in Aug 2024
Verified

6/10 Okay

Eva

Liked: Cleanliness

Customer service

Was good
Stayed 3 nights in Jun 2024
Verified

8/10 Good

shigeaki

Liked: Cleanliness, staff & service
good
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is exceptionally excellent 5 stars for that. It is literally walking distance to cafes stores and restaurants. Within the heart of town. The staff was absolutely 5 stars. Professional, knowledgeable, courteous and helpful. Ms. Belle Ruby Ann and Kate went beyond excellence when it came to customer service. Thank you for making my stay a very enjoyable and memorable experience Will most definitely come back to this hotel. The price too played such a great part in picking this hotel. The rooms and front desk area were super clean. Very grateful for that. There was a convience store that closes at midnight right next to the hotel. Airport transfer pickup service was excellent. Overall I give this hotel 5 stars and will most definitely come back to it.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

TATSUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不満というか不便なのはティッシュボックスが無いくらいです！ 周辺にレストラン、モール、コンビニもあるので、流しのタクシーがいないパラオでも、ここなら徒歩圏内ですべてオッケーです！ たぶん、ダイビングで来られる方が多いと思うので、室内に物を干すためのハンガーがもうちょいほしいですね！
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダウンタウンの中心にあり買い物や外食にとても便利でした。またホテルスタッフさんが気さくで色々な場所の予約をしてくれたりで大変助かりました。
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service

Ok for the price

Good location but definite 2 star ... cold a/c , cheap mattress
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
満足した点 フライトまでの数時間のみの滞在であることを考慮し、フロントに近い部屋にしてくれた 電子レンジ、ポットが常備されていたので便利だった 不満な点 特になし
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
レストランも近いし、マーケットも近いし良かったです ホテルの従業員も丁寧でよかった また行きます
Verified

10/10 Excellent

Sei

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.
Verified

8/10 Good

Shinichi

街中の普通のホテル

それなりのコンディションだったこととダイビングのためほとんど部屋にいなかったことから普通に過ごせました。パラオ自体初めてなので値段などの比較のしようがありませんが、夏のプーケットであれば20-30ドル程度の部屋に相当すると思います。 ホテルには10ドルで空港送迎サービスがあります。予約すると案内メールが送られてきて、2-3日後に返信（申し込み）しましたがレスポンスはありませんでした。渡航前にもメールしましたがやはり返信はなく、案の定、迎えはいませんでした。問題はこの空恋右派タクシーが常駐しておらず、タクシーの配車カウンターもありません。気のいいいおじさんに頼んで呼んでもらいましたが25ドルでした。気を付けてください。帰りは時間通りに送ってもらいました。
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
スタッフがとてもフレンドリーで親切 部屋は古いがシンプルで清潔 バスルームの喚起が悪いので、ドアを開けておくと湿度がすごくなる。 エアコンは温度調整しかできず、部屋の場所によって体感温度が異なる気がした。
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.
Verified

8/10 Good

ari

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

メイン通りに近くとっても便利！

店員さんに笑顔がすてきな方がいて癒されました。 英語のみですが、 挨拶などたくさんしてくれました。 部屋も清潔で快適です。ただ一つの難点は、冷蔵庫？かなにかのモーター音みたいなのが数十分置きにあり、とても大きくうるさいです。
Verified

6/10 Okay

JUNKO

Liked: Cleanliness, staff & service

利用用途で価値あるホテル

ダイビングでただ寝る為の利用でしたが、ウエストプラザ系の中で一番便利、清潔、スタッフの対応も良かったです。ロビーに電子レンジも有り助かりました。 シャワーの出が悪くバスタブも無かったのですが、熱いお湯が出たので冷え切った身体には良かったです。ベランダが無い為、干せず部屋の中で乾かしましたが、こちらの方がむしろ乾く事に気付きました。パラオは朝露など夜中のスコールも有り湿っぽいので毎年苦戦しました。 日本のNHKが見れなかったので退屈でしたが、同じ階に有るマッサージも安く良かったです。 コスパで考えると十分と思うので、次回も利用したいです。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good choice

great location; friendly, helpful staff
Verified

4/10 Poor

TR1776

Disliked: Property conditions & facilities, room comfort

Hotel Ad Is misleading

Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels. With no TV and no in room internet service you can find better hotels
Verified

8/10 Good

Diver

Liked: Cleanliness, staff & service, room comfort

町の中心に位置するホテル

町の中心に位置し、何をするにも便利なホテルです。お部屋にはバスタブ、ドライヤー、冷蔵庫などが完備され、快適に過ごせます。ただし、外に面した部屋が少なく、ほとんどのお部屋の窓は廊下に面しているため、部屋の中からは外の天気がわからなかったのが残念です。その分、静かなのかもしれません。 スタッフの対応もとてもよく、快適に過ごせました。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good hotel for divers

Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.
Verified

6/10 Okay

Verified traveller

街中にありリーズナブル

終日ダイビングをするので、街中にありリーズナブルなホテルということで選びました。建物自体は古いですが室内の清潔さは保たれているので、寝に帰るだけの私には十分でした。個人的にはまた利用しようと思いますが、リゾートホテルの快適さや雰囲気を求める方はがっかりすると思います。