See all properties

Crystal Lodge

3.0 star property

Choose dates to view prices

Photo gallery for Crystal Lodge

Breakfast area
Buffet
Fitness facility
Front of property
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
124, Jalan Che Su, Kota Bharu, 15000
  • Place, Siti Khadijah Central Market
    ‪5 min walk‬
  • Place, Kelantan Golf & Country Club
    ‪7 min walk‬
  • Place, Muhammadi Mosque
    ‪9 min walk‬

Room options

View all photos for Deluxe Family

Deluxe Family

Deluxe Family

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double

Superior Double

Superior Double

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin

Superior Twin

Superior Twin

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double View

Deluxe Double View

Deluxe Double View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Lobby
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)
Kota Bharu
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 351 reviews
The price is €62
includes taxes & fees
5 Jul - 6 Jul
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

About this property

Crystal Lodge

A fitness center, a rooftop terrace, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Crystal Lodge offers 102 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Crystal Lodge, you're just a quick walk from Muzium Negeri Kelanta. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Muzium Negeri Kelanta and State Museum
Public spaces have free WiFi. A business center and a meeting room are available. A fitness center, a rooftop terrace, and laundry facilities are also featured at the business-friendly Crystal Lodge. Free self parking is available.

This 3-star Kota Bharu hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Lodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 202401005749
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Lodge Kota Bharu
Crystal Kota Bharu
Crystal Lodge Kota Bharu
Crystal Hotel Kota Bharu
Kelantan
Crystal Lodge Hotel
Crystal Lodge Kota Bharu
Crystal Hotel Kota Bharu
Crystal Lodge Hotel Kota Bharu

Crystal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 105 reviews
Rating 8 - Good. 51 out of 105 reviews
Rating 6 - Okay. 7 out of 105 reviews
Rating 4 - Poor. 3 out of 105 reviews
Rating 2 - Terrible. 1 out of 105 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ivor

Liked: Cleanliness, amenities, property conditions & facilities
Good location as its in town
Stayed 2 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Kota Bharu city. Great location, great breakfast, great service, with good free parking
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short stay at Crystal Lodge

Very clean and comfortable. With extremely helpful staff that are always on hand
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kian Siong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. A lot parking space.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kenichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is valuable to stay. And the staff upgraded my room. I would like to stay again.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Ting Sui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at Crystal Lodge

Staff at the front desk are pleasant , friendly and helpful. Rooms are clean and tidy. Breakfast is good with quite a wide range of food to choose from.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy at night due to street racing
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

LIM JIAN

Disliked: Cleanliness, property conditions & facilities
Room was smelly from cigarette smoke. Toilet and overall was not very clean. Very different compared to previous. Seems like the property is under maintained
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Azaad

Disliked: Cleanliness, amenities, property conditions & facilities
Goede locatie
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos quedamos una noche en este hotel y todo correcto. La habitación es amplia y cómoda, todo muy limpio y se encuentra cerca del aeropuerto para ir en Gran. ¡Lo recomiendo!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon choix pour une étape aux îles Perhentian. Personnel professionnel et avenant, chambres bonne grandeur et bien équipés.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere di alta qualità con ottimi servizi igienici. Colazione a buffet con scelta vastissima
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Salehuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a good hotel however the parking was full during the night maybe because of Wesak's holiday. however i enjoyed and it worth the money to book for this hotel.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Binti Ismail Saidatul

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2022
Verified

8/10 Good

Ying Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable 1 night stay

Overall 1 night stay was good, room is clean and comfortable with free parking. Location is convenient as well.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Sim Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good and when we I come over to KB, will stay in this hotel
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking a little tight
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Verified traveller

Noisy Room

The room not sound proof. I can hear motorcycle, lorry etc inside the room. Even I change the room in the of hotel still can hear outside noise
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Sakura11

日本語放送のNHKが放映されていなかったのが残念です。 以前はあったので、このホテルを選びましたが、、、
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cement floor without carpet, cool and not suitable for muslims who want to pray. I had to pray on the bed besause i felt the floor wasn't clean. Moreover there are slippers used, may be also be used to go to the toilet. I suggest the hotel management sensitive to the Malysian culture, the majority are muslims, or the culture of easterners who are rich in politeness and high decency. This.matter needs to be taken seriously so that more visitors or tourists choose this hotel and feel happy to come again.
Stayed 1 night in Oct 2020
Verified

8/10 Good

K

Liked: Cleanliness, staff & service, amenities
Cleana and well maintained the room. However, car park is a bit issues.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Azmira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast spread with range of varieties! Hotel room is without carpet. My room got a bit of stain on the wall (hope hotel can repaint). Nice bathroom size. Comfortable stay. Near Pasar Siti Khadijah. If you come back late at night, no more parking space. Need to park at the side of the road.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception at night shift can be more friendly
Stayed 1 night in Jan 2020
Verified

8/10 Good

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel pulito personale gentile unico problema avendo l ultima camera del corridoio la wifi era scarsa di segnale e alle 6 del mattino essendo vicino alla moschea si sentivano i megafoni della preghiera
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

コスパはまあまあ良い。

11月下旬に一泊した。バスステーションから歩ける距離だが、日中は交通量が多く道路の横断に苦労した。 部屋はまあまあ清潔であるが、Wifiはかなり遅い。シャワーを浴びるとトイレ周りがびしゃびしゃになる。 食事はチャイナタウンで取った。このホテルからはかなり歩く。夜は人通りが少く、ちょっと怖い。マレーシアあるある。 朝食のビュッフェは品数が多く、味もまあまあよろしい。 一泊2,861円。コスパは良い方だと思う。
Stayed 1 night in Nov 2019