"Hotel need to improve on the wifi. Signal is strong but cannot access. Travelers need wifi these days. No free accecsseible wifino good. I would rathe ... " More
7 Feb 2022 by Aina
Thank you for rating us. We've duly noted your feedback and ensure better services in the future.
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Business amenities include a business centre, meeting rooms, and limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 14284 square feet (1327 square metres) and includes conference space. A fitness centre, a terrace, and concierge services are also featured at the business-friendly Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel). An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Kota Bharu hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Wired internet access - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) offers 298 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This Kota Bharu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dynasty – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Palm Terrace Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Lobby Lounge – This coffee shop only serves light fare. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.