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Casuarina Hotel

3.0 star property

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Photo gallery for Casuarina Hotel

Exterior
Lobby sitting area
Standard Double Room, 1 Queen Bed
Property entrance
Coffee shop

Reviews

6.4 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Lorong Ikan Lais, Jalan Mat Salleh, Tanjung Aru, Kota Kinabalu, Sabah, 88100
  • Place, Tanjung Aru Perdana Park
    ‪1 min walk‬
  • Place, Imago Shopping Mall
    ‪6 min drive‬
  • Place, Sutera Harbour
    ‪7 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Minibar, in-room safe, desk, rollaway beds

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

Minibar, in-room safe, desk, rollaway beds

Double Room

  • Sleeps 2
  • Free Wi-Fi

Double or Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Casuarina Hotel

A restaurant, a coffee shop/cafe, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Casuarina Hotel offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Casuarina Hotel, you're just a quick walk from Tanjung Aru Perdana Park. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Tanjung Aru Perdana Park and a 5-minute drive from Imago Shopping Mall
  • Free airport shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A roundtrip airport shuttle is free during limited hours. Casuarina Hotel also features tour/ticket assistance, a garden, and a fireplace in the lobby. Self parking is free.

This 3-star Kota Kinabalu hotel is smoke free.

Casuarina Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 7:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casuarina Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Casuarina Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casuarina Hotel Kota Kinabalu
Casuarina Hotel
Casuarina Kota Kinabalu
Casuarina Hotel Hotel
Casuarina Hotel Kota Kinabalu
Casuarina Hotel Hotel Kota Kinabalu

Casuarina Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 75 reviews
Rating 8 - Good. 20 out of 75 reviews
Rating 6 - Okay. 31 out of 75 reviews
Rating 4 - Poor. 11 out of 75 reviews
Rating 2 - Terrible. 6 out of 75 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Janice

Liked: Cleanliness, staff & service, property conditions & facilities

Free shuttle to airport

Newish hotel with restaurant but not much nearby apart from the beach. The restaurant offered little choice for dinner but breakfast was eggs, baked beans and toast. The shower was good but there could have been more storage space in the bathroom. There was a balcony but it was of little use. The mattress on the bed squeaked every time someone moved. The good thing was the free shuttle to the airport in the morning which was the main reason I booked the hotel.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Fair hotel

Not a brandnew hotel. Seriously this hotel needs a MAJOR renovation to sustain. Room is big with fair cleanliness and facility. Breakfast was provided eventhough it was not a buffet.
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

PIK CHI GIGI

Disliked: Cleanliness, staff & service
整體可以但企缸去不了水還反浸,接受不了
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is not muslim friendly since there is no water hose in the toilet.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Cclee

Disliked: Property conditions & facilities
1. Toilet plusher doesn’t work properly ( have to do some maintenance ) 2. Door to the room corridor is unsafe, there is no locker@ broken ( have to check and do maintenance on the spots for safety ). 3. No shower for cleaning @ wash after toilet ( should be provided).
Stayed 2 nights in Mar 2019
Verified

8/10 Good

R

Liked: Cleanliness
Not very modern but Ok facility in walking distance to the beach. Average friendly staff but very good room cleaning.
Stayed 7 nights in Dec 2018
Verified

8/10 Good

Shailender

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Casaurina Hotel, Kota Kinabalu

Stayed 2 nights on different dates as part of my holiday. Found this hotel to be clean, comfortable for a 3Star. The rooms are clean, spacious and comfortable. It has a small balcony too. The staff are friendly. Location wise, it’s close to the airport and also a beach which is less than 5 mins walking distance from the hotel. They even have complimentary shuttle service to the airport. Overall, I liked staying here and will degenerate chhose this lace on my next visit
Stayed 1 night in Dec 2018
Verified

8/10 Good

chong

Liked: Staff & service

Location

Hotel lama. Tepi pantai tapi pantai dah tutup. Dekat airport. Free transport airport ke hotel.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Older hotel, good for the price, but could use a bit of renovation
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

hayoung

Disliked: Cleanliness, staff & service, property conditions & facilities

최악이네요ㅠ

개인적인 의견으로는 안가셨으면 좋겠습니다ㅠㅠ
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Not too bad

Nice, can see perdana park water show in night. Only breakfast menu is same for 2 days i stay there
Stayed 2 nights in May 2018
Verified

6/10 Okay

Young-Chae

위치적절

공항에서 택시타고 10분 내의 거리였고 탄중아루 선셋바에서도 택시로 5분정도의 거리였다. 위치에서 맘에 들었고 방은 숙박만 하기엔 아주 적합, 시티에선 조금 거리가 있다
Stayed 1 night in Oct 2017
Verified

6/10 Okay

kang

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

good to sleep late

we arrived there very late. so slept only. and there was pick up service.
Stayed 1 night in Apr 2017
Verified

4/10 Poor

Ju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
곰팡이 냄새나는 에어컨, 고장난 객실 잠금장치, 2개 이상 동작하지 않는 객실등, 많이 녹슬어있는 화장실, 눅눅한 침구세트. 단지 탄중아루 해변과 가깝다는 것이 이득.
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Pemandangan yang menarik.

Pekerja yang peramah dan kami dilayan dengan baik sepanjang penginapan di Hotel Casuarina.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing. Very near to my destination.
Verified

4/10 Poor

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Hotel

The hotel room condition is poor. A renovation is strictly needed. It is definitely my last stay in this hotel.
Verified

8/10 Good

juhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 좋고, 나름 깨끗하고, 조식이 좋았던 호텔

공항 근처 1박이였는데, 위치상 약간 소음이 있던것 빼곤 아늑하고 좋았어요 직원분들도 친절해서 1박 묵는데 불편함이 없었어요 ^^
Verified

6/10 Okay

Verified traveller

공항이랑 가깝다는 장점말고는 없습니다. 마음 비우시고 잠만자시는거 추천합니다.
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
方便，周到
Verified

4/10 Poor

timetraveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

空港とビーチに近い便利なホテル

ビーチに近く、二つの公園とゴルフ場に隣接しています。朝の公園の散歩ができ、南シナ海に沈む夕日の眺望を楽しめます。２００メートル先に屋台村があり、５００メートル先にセブンイレブンがあります。部屋は快適です。朝食は、ブリティッシュ・ブレックファーストで、野菜や果物はありません。フロントは、観光パンフレットもなく、ツアーのアテンドもありません。
Verified

2/10 Terrible

joey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the wrost in Kota kinabalu

When we got into room 106, there was a pair of shoes on the floor and a full bag of garbage. The towels were dirty with brown stains. I brought down the garbage and asked for a room change. So our new room 111, there was no garbage towels were still dirty. Overall, the place is Moldy and dirty, extremely different from the pictures online (that is probably when it first built). It suppose to be a two night stay, but we can't stay for another uncomfortabl night so I asked for refund for the second night.
Verified

8/10 Good

abhl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice environmemt

nice
Verified

10/10 Excellent

Mu yien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean n comfortable hotel

Great hotel, friendly staffs
Verified

6/10 Okay

Sheng Yuan

Liked: Room comfort
Disliked: Cleanliness
地點離觀賞夕陽沙灘很近，酒店有包含凌晨機場接送很棒! 但是房間馬桶不太給力，沖不太乾淨。 睡覺容易被蚊蟲咬 但下次有凌晨的班機還是會考慮住這