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Hotel 7 Suria

3.0 star property

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Photo gallery for Hotel 7 Suria

Premier Double Room | View from room
Premier Double Room
Reception
Exterior
Premier Double Room | Bathroom

Popular amenities

  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Suria, Kota Kinabalu, Sabah, 88000
  • Suria Sabah Shopping Mall
    ‪1 min walk‬
  • Gaya Street Sunday Market
    ‪5 min walk‬
  • Jesselton Point Ferry Terminal
    ‪5 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive King Room

Executive King Room

Executive King Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Family Room

Executive Family Room

Executive Family Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Double Room

Premier Double Room | View from room

Premier Double Room

  • 70 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 21 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Sea View

1 bedroom, minibar, in-room safe, iron/ironing board

Deluxe Double Room, 1 King Bed, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel 7 Suria

Hotel in Kota Kinabalu with free parking
Along with concierge services, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
Hotel 7 Suria offers 122 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel 7 Suria. During your stay, you're just a quick walk from Suria Sabah Shopping Mall. You'll find features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Steps from Suria Sabah Shopping Mall and 4 minutes by foot from Wisma Merdeka Shopping Center
Hotel 7 Suria offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces. Hotel 7 Suria also features a front-desk safe and an elevator. Self parking is free.

This 3-star Kota Kinabalu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 20 for children

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel 7 Suria

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 20 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel 7 Suria Hotel
Hotel 7 Suria Kota Kinabalu
Hotel 7 Suria Hotel Kota Kinabalu

Hotel 7 Suria Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 119 reviews
Rating 8 - Good. 38 out of 119 reviews
Rating 6 - Okay. 18 out of 119 reviews
Rating 4 - Poor. 4 out of 119 reviews
Rating 2 - Terrible. 3 out of 119 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lance, Grapevine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We stayed there twice during our trip to Mount Kinabalu. The room was nice sized, bathroom was perfect and breakfast was good. Will stay again when in KK.
Stayed 1 night in Apr 2025

10/10 Excellent

Lance, Grapevine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in KK. In a nice mall and near everything. Will use when back to KK.
Stayed 2 nights in Apr 2025

4/10 Poor

Ackeeu, Toronto

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is convenient plus free parking but the air conditioning kept pumping icy cold air even when we turned it off. Had to sleep with sweater on and still got sick. And loud banging and rumbling noise during the night
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and welcoming. Only problem is mattress is too hard. Other than that everything is great and would visit again.
Stayed 2 nights in Feb 2025

6/10 Okay

Tony K

Liked: Staff & service
When it rains, water seeps through the walls on to the office desk areas. Room not clean or moldy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Stay here many times
Stayed 3 nights in Dec 2024

8/10 Good

Katrianna

Stayed 3 nights in Nov 2024

8/10 Good

Mohammad Fauzan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

It is not bad. Had stayed here many times. Easy to shop good restaurants around.
Stayed 2 nights in Aug 2024

2/10 Terrible

FITRY

Stayed 1 night in Jul 2024

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t fault this hotel. It is located on level 7 of the Suria shopping centre which is very convenient for shopping and eating as there are a variety of decent restaurants in the shopping centre. It is 5-10 mins walk from the pier where you catch the boat to the islands, the fish market, the souvenir market and the Gaya Street weekend night and Sunday markets. The rooms are clean and well equipped and the staff are eager to please. The only negative is that the walls are paper thin so you can hear everything that goes on outside your room.
Stayed 3 nights in Jul 2024

8/10 Good

Rina

Travelled with family and small children
Liked: Staff & service
Easy access to mall.
Stayed 2 nights in Jul 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently attached to a shopping mall for all of your potential needs. Room was adequate for my one night stay.
Stayed 1 night in Jul 2024

8/10 Good

Sikun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient place

We have a good stay. Will stay here during my next visit. Hotel 7 Suria is located at 7 floor unfortunately grab drivers will nit go up to the hotel lobby. It’s inconvenient for elderly couples like us to get out of grab during rainy season. The grab driver will let you go out near Macdonald at ground floor. For this reason the hotel needs to improve transportation and negotiate with grab company. If this is solve it is a great hotel to stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Shazelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and Convenient

Very convenient location in town. Place was clean and comfortable. A bit weird, since it is on the 7th floor of the Sabah Mall, but separate lifts (one lift for rooms, another for mall) eased my mind. Just a short walk away from the seafood heaven of KK, and there was a day market around the corner on Sunday. Breakfast was plentiful, in terms of choices and food.
Breakfast buffet 1
Breakfast buffet 2
Signage to buffet, from reception. As I said, a bit weird, but got used to it after a while.
Stayed 1 night in Jan 2024

10/10 Excellent

Hjh Fatin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and convenient! Nice view and amenities. Definitely come back again
Stayed 3 nights in Dec 2023

8/10 Good

Abdul Latif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attentive cleaning staff
Stayed 2 nights in Nov 2023

10/10 Excellent

MEE LIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff are friendly.
Stayed 2 nights in Nov 2023

6/10 Okay

ZHONGCHU

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Sikun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Convenient and easy going around
Stayed 2 nights in Oct 2023

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, clean mattress and toilet. Front desk staff is friendly. Convenient location, just take the lift lobby near to Macdonald to level 7 lift lobby. Sound proof not that good, but as long as the guests are not making loud noise, its not a major issue. The major problem is the wifi, its very weak. I cannot watch netflix at all.
Stayed 1 night in Sep 2023

6/10 Okay

Wye Keong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room didn't have a window and was missing a side table and chair. Toilet and bed was clean and we'll kept.
Stayed 3 nights in Aug 2023

6/10 Okay

Lai Ping

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is superb. However carpet and curtain looks dirty, curtain hv stain. Hair dryer, kettle all can place a better one.
Stayed 3 nights in Aug 2023

8/10 Good

Charng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good location, friendly and helpful staffs, perfect housekeeping, just the condition is a bit worn out, my door handle came off twice during my stay, but it still works. The noice proof condition is not as good, I can hear the water running next door for shower and toilet, and the noise from the corridor as well, but overall I am happy for my stay.
Stayed 6 nights in Aug 2023