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Mandarin Hotel

2.0 star property

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Photo gallery for Mandarin Hotel

A modern hotel building with a prominent sign reading "MANDARIN HOTEL".
A modern bathroom with a glass shower enclosure, a toilet, and a sink with a towel rack above.
A hotel room with a bed, wooden wardrobe, and an air conditioning unit.
A modern living room with a sofa, a flat-screen TV mounted on the wall, and a wooden panel wall.
A modern office space with a reception desk, computers, and a glass partition.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
No 136 & 138, Jalan Gaya, Kota Kinabalu, Sabah, 88000
  • Place, KK Plaza
    ‪2 min walk‬
  • Place, Gaya Street Sunday Market
    ‪2 min walk‬
  • Place, Kota Kinabalu Central Market
    ‪5 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Queen Room

A hotel room with a bed, wooden flooring, a door, and a nightstand.

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard King Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a nightstand with a phone.

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a bed, a desk, a TV, and a door leading to a shower area.

Deluxe Room

  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior King Room

A hotel room with a wooden vanity, a flat-screen TV mounted on the wall, a shower area, and a black door.

Superior King Room

  • City view
  • 14 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two single beds, wooden headboards, a large window, and a wooden wardrobe.

Standard Twin Room, 2 Single Beds

  • City view
  • 12 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, No Windows

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a wooden floor.

Superior Room, No Windows

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

A hotel room with a bed, a nightstand, an air conditioning unit, and a door.

Deluxe Single Room

  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a wooden floor, a desk with a chair, a bed with a patterned bedspread, a flat-screen TV mounted on the wall, and an air conditioning unit.

Family Room

  • City view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a wooden floor, a desk with a chair, a bed with a patterned bedspread, a flat-screen TV mounted on the wall, and an air conditioning unit.

Junior Suite

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a wooden vanity, a flat-screen TV mounted on the wall, a shower area, and a black door.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Single Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Mandarin Hotel

This smoke-free hotel features a conference center, dry cleaning, and laundry facilities. Free WiFi in public areas and free airport drop-off are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Mandarin Hotel offers 81 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, bidets, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Mandarin Hotel, you're just a quick walk from Api Api Night Food Market Gaya Street. Features include free WiFi in public areas and free airport drop-off service, plus a conference center.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Api Api Night Food Market Gaya Street and Gaya Street Sunday Market
  • Free airport drop-off shuttle service
Mandarin Hotel offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. A shuttle from the hotel to the airport is free (available on request). The business-friendly Mandarin Hotel also features dry cleaning/laundry services and an elevator.

This Kota Kinabalu hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport drop-off shuttle from 7:00 AM to 5:00 PM at scheduled times and on request

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mandarin Hotel Kota Kinabalu
Mandarin Kota Kinabalu
Mandarin Hotel Hotel
Mandarin Hotel Kota Kinabalu
Mandarin Hotel Hotel Kota Kinabalu

Mandarin Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 249 reviews
Rating 8 - Good. 109 out of 249 reviews
Rating 6 - Okay. 32 out of 249 reviews
Rating 4 - Poor. 8 out of 249 reviews
Rating 2 - Terrible. 2 out of 249 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, strategic location, highly recommended for Gaya night market and morning market. Shuttle to airport provided too!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. Room was super clean
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Great Location

Walking distace from main pier and bus station. Not far ride from airport. Staff were all wonderful. Would stay again 100%.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Manfred

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was okay, Matratze not comfortable, internet weak with constant cut offs. Location of the Hotel is good, weir process at check-in had to give $20 USD cash deposit, not on CC like normal hotels.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was walkable distance. Despite it being crowded on the weekend due to some market....still could sleep well.....it was a good trip. Will definitely stay here again. Good for solo travellers as it was an option for a single bed.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

TENGKU NOR IZUANSHAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Close to airport and city

Our flight was delayed about one hour, we arrived at hotel around midnight, the front desk staff are still helpful to arrange the rooms with us. The entrance door will be locked after mid night, seemed quite safety to the hotel guests, but we will consider our safety during the outside stay.
Verified

10/10 Excellent

Akira

Liked: Cleanliness, amenities, property conditions & facilities
Thank you for providing me with the best hotel stay in Kota Kinabalu. I have returned safely to my home in Japan. I am very grateful to the room cleaning staff, reception staff, doorman, everyone treated me with a big smile and friendly and kind every day. I am very glad that I chose Mandarin Hotel. Please continue to do a good job to make all your guests happy. You are the best hotel staff. Thank you. With gratitude from Japan.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Chi

Liked: Staff & service
Disliked: Property conditions & facilities
Basin tap is tight and the toilet roll is far to reach
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Scot

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok hotel centered on old area of kota kinabalu. Staff was very nice. Room was average with some updates. Has refrigerator but also has slot that room key must be inserted in for electricity to work. When you take key and leave room refrigerator has no power. Why have refrigerator? Hotel was quiet but hallways smelled like cigarettes. I think there are better choices in KK at this price point.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, amenities
部屋は清潔でスタッフもテキパキしていました。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Masatoshi

Liked: Cleanliness
値段の割りに良い。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Petronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och bra rum. Gratis transport till flygplatsen.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置好且價格平實

地點很好，就在加雅街附近，走路10分鐘內就能吃到很多沙巴美食。住宿的價位平實，內部應該有再整修過，感覺比年初住的時候新。服務人員也很親切週到。房間大小適中，以純住宿來說是個不錯的選擇。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

KAZUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
週末の夜市、朝市をやってるGaya通りが目の前に有り、買い物、街の探索に便利な場所に有る。またコタキナバル空港行きの無料トランスポート車両を手配してくれるので助かる。
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

밤비행기로 도착하시는 분들에게 추천

위즈마 메르데카, 필리피노마켓, 선데이 마켓등 코타키나발루 여행시에 왠만해서는 들려야 할 곳들이 모두 도보로 10분내에 있어, 첫날 밤비행기라면 잠깐 쉬고 바로 여행을 시작해요. 특히 선데이마켓은 바로 옆 길에서 열리기 때문에, 일요일 새벽부터 바깥에서 노래부르고, 사람들 소리때문에 일찍 일어날 수 밖에 없어요. 청결함도 양호하고, 직원분들도 항상 웃으면서 친절하게 대해줘요
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

平價旅館的好選擇

地點好，住宿環境也乾淨，服務人員都能熱心提供協助。
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

THRUVARASU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing as the staff and front desk were more than friendly
Stayed 2 nights in May 2020
Verified

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable and Clean Hotel.

We really enjoyed our stay here,the rooms were spotlessly clean and the staff were very helpful and friendly. Lots of restaurants and shopping around this area, would definitely use the hotel again. use again.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

EUNSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

갓성비 강추 호텔입니다 ^^

위치적으로도 많은 걸 볼수 있고, 먹을수 있는 위치고, 직원들도 정말 친절했습니다 ㅎㅎㅎ 다른 호텔보다 훨씬 대접받고 안심할 수 있는 호텔로 느껴졌고, 객실상태도 좋고 에어컨도 잘 나왔습니다. ㅎㅎ 가성비 강추입니다!!
Stayed 2 nights in Jan 2020
Verified

8/10 Good

PG

Liked: Cleanliness, staff & service
初日と最終日に宿泊しましたが、最終日の部屋は冷蔵庫がなかったので残念でした。
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
새벽비행기라 다른호텔 체크아웃후 가성비 호텔로 잠깐 묵은 호텔이였습니다.비교적 청결했고, kk마트, 센터포인트몰, 깜풍아이르 등 걸어서 갈수 있는 위치였습니다. 오만원 지폐를 디파짓으로 낼수 있어서 링깃 소모에 유용했습니다. 단점이라면 방음이 잘 되지 않고 주변 소음이 심했습니다.
Stayed 1 night in Nov 2019
Verified

8/10 Good

WAI LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit disappointed this time

Location - Excellent Staff - friendly Cons - room a bit dusty and no hot water shower for room 9416.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Location is good but too noisy even we closed the windows, and someone ate durian in the hotel.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service ok
Stayed 1 night in Sep 2019