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Promenade Hotel Kota Kinabalu

Property class: 4

Choose dates to view prices

Photo gallery for Promenade Hotel Kota Kinabalu

A spacious lobby with high ceilings, large columns, and a polished marble floor.
A hotel with a swimming pool, surrounded by lush greenery and a clear blue sky.
A hotel room with two beds, a desk, and a chair.
A modern hotel lobby with leather sofas, a flat-screen TV, a coffee table, and a reception desk.
A buffet with various dishes and decorative lighting.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Place, Kota Kinabalu Esplanade
    ‪1 min walk‬
  • Place, Centre Point
    ‪5 min walk‬
  • Place, Imago Shopping Mall
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout curtains

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a TV, a desk, and a door leading to a bathroom.

Superior Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

A hotel room with two beds, a TV, a desk, and a door leading to a bathroom.

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a carpeted floor.

Junior Suite Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Promenade Superior Suite with Club Lounge Access

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Promenade Superior Suite with Club Lounge Access

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Promenade Deluxe Suite with Club Lounge Access

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Promenade Superior with Club Lounge Access

A hotel room with a large bed, a desk, a flat-screen TV, and a wall-mounted artwork.

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Promenade Deluxe with Club Lounge Access

A hotel room with two beds, a TV, a desk, and a door leading to a bathroom.

Promenade Deluxe with Club Lounge Access

  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Suite with Club Lounge Access

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a headboard with built-in lighting.

Executive Suite with Club Lounge Access

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room with City View

Free minibar, in-room safe, desk, blackout curtains

Superior Room with City View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Promenade Hotel Kota Kinabalu

This smoke-free hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they enjoy the overall property condition at Promenade Hotel Kota Kinabalu. During your stay, you're just a quick walk from Kota Kinabalu Esplanade. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available.
  • Free WiFi
  • Enjoy Fusion cuisine with pool views at Promenade Cafe, one of the property's 2 restaurants
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade
Promenade Hotel Kota Kinabalu offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 8396 square feet (780 square meters) and includes conference space. The business-friendly Promenade Hotel Kota Kinabalu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Kota Kinabalu hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10 AM.
Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Open daily.
Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Promenade Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business centre

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 188 out of 602 reviews
Rating 8 - Good. 264 out of 602 reviews
Rating 6 - Okay. 88 out of 602 reviews
Rating 4 - Poor. 45 out of 602 reviews
Rating 2 - Terrible. 17 out of 602 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

BeeBee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel very much. The room is spacious for the 2 of us. The beds, room and corridors are clean. The hotel is still being upgrading but we are not affected in anyway. The upgrading has improved the ambience. Buffet breakfast is also good. The location is so convenient for walking to Imago mall and the waterfront. But it’s really too hot for walking. So Grab is cooler!! Also the staff at front desk is so helpful and polite. Recommended 👍
Twin beds room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shih Chung

Liked: Cleanliness, amenities, property conditions & facilities
Facilities a bit aged but clean room with nice club lounge room. Comfortable bed and good breakfast spread of local cruisine.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Room clean, but a bit dated. View of the sea was amazing.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Farzad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good and friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

jack tak hau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with great facility. Location is also good, very central to shops and restaurants. Highly recommended!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & great food!
Stayed 1 night in Sep 2022
Verified review

8/10 Good

MOHAMMED ISNIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining and good environment.will recommend others.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. the staff were friendly.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

YiYing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pillow, bed and breakfast
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Soo Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gives you a takeaway breakfast for an early flight. Brilliant!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Khairul Izan bin

Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

JACKSON

Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Markku Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Good and varied breakfast, room was cleaned every day
Stayed 9 nights in Apr 2025
Verified review

6/10 Okay

Jing

Liked: Cleanliness, staff & service
Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Ching-Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Highly recommended

Update the room for us. Nice view to see the sunset. And breakfast is valuable. Highly recommended. 5-10mins walking to shopping mall and local night market.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Rita

Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good to stay
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Danya

Liked: Cleanliness, staff & service, amenities
The hotel was well kept however, not to the fault of the hotel, the water line to the hotel was broken and there were no flush toilets working or faucets/showers. The resteraunts at the hotel was limited in selection but several resteraunts were available within walking distance. The staff was very helpful
Stayed 1 night in Aug 2025