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Check in Twin no window

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€15* Per night/room 15 Apr - 16 Apr

Check in Queen no window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room no window

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Marina Court Duplex Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 15 Max

Hotel Description

During your stay at Promenade Service Apartments, you're just a quick walk from Centre Point. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge).

  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Jesselton Point Ferry Terminal and a few minutes from Imago Shopping Mall
  • Airport shuttle service available for a fee

Promenade Service Apartments ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Promenade Service Apartments

Everyone (2)
4 out of 5

Posted by on 25 Nov 2019

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Comment from Hotel Management

29 Nov 2019 by the management

Thank you for staying with us. We look forward to you continued patronage.

1 out of 5

Posted by on 8 Nov 2018

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Property Features

As a guest of Promenade Service Apartments, you'll find tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle during limited hours is available for a fee. Promenade Service Apartments also features a front desk safe and a lift. Parking is available for a fee. This Kota Kinabalu hotel is smoke free.

  • 133 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Tanjung Aru Station (4.5 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Promenade Service Apartments offers 133 air-conditioned accommodations, with complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

  • Television
  • Cable channels
  • Electric kettle
  • Shower
  • Housekeeping (on request)
  • Telephone
  • Iron and ironing board available
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 12:30 AM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Promenade Service Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 80 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: MYR 0
  • Rollaway bed fee: MYR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Promenade
  • Promenade Service
  • Promenade Service Apartments
  • Promenade Service Apartments Kota Kinabalu
  • Promenade Service Kota Kinabalu
  • Promenade Service Apartments Hotel
  • Promenade Service Apartments Kota Kinabalu
  • Promenade Service Apartments Hotel Kota Kinabalu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.