Room: the room itself was just okay. The curtains were really difficult to open and the carpet was not clean. After we did room cleaning service, one of our pillows had a large coffee stain on it. Our room didn’t have an ironing board or an iron, even though our friends had one. The beds were very firm and not very comfortable.
Staff: the front desk people were not very friendly or helpful. The cleaning staff were great.
Give them a raise.
Location: location was awesome. The hotel is in the middle of a busy hub so very easy to get around via bus or MTR or taxi. Lots of things to do and see and eat.
Amenities: there isn’t much to do at the hotel. They have a lounge/dining area, but you can’t just sit there and hang out with your friends. You have to buy something in order to sit. The laundry is accessible via tokens, but the dryer leaves your clothes still very damp.
Overall experience: If you’re looking for a place to stay that’s convenient, this is the best. If you’re looking to have a comfortable stay, I would not recommend.