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Panda's Hostel - Moment

Property class: 2

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Family Room
Interior entrance
Double Room | Bathroom
Family Room
Standard Twin Room | Room amenity

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
No 29-31, Chatham Road South, Tsim Sha Tsui, Kowloon
  • Place, Tsim Sha Tsui Promenade
    ‪2 min walk‬
  • Place, K11 Art Mall
    ‪3 min walk‬
  • Place, Kowloon Park
    ‪5 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 12 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, free WiFi

Standard Twin Room

  • 8 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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    About this property

    Panda's Hostel - Moment

    This smoke-free hostel features concierge services, express check-out, and tour/ticket assistance. WiFi in public areas is free.
    Panda's Hostel - Moment offers 4 air-conditioned accommodations with complimentary toiletries. LCD televisions are featured in guestrooms.

    Bathrooms include showers. This Kowloon hostel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

    With your stay at Panda's Hostel - Moment, you're connected to a shopping center and just a quick walk from Victoria Harbour. Free WiFi in public areas and concierge services are available.
    • Free WiFi and wired Internet
    • Services include a concierge, tour or ticket assistance, and luggage storage
    • Just a 5-minute walk from Victoria Harbour and 11 minutes by foot from Harbour City
    As a guest of Panda's Hostel - Moment, you'll find tour/ticket assistance, concierge services, and room service (during limited hours). Public spaces have free WiFi and wired Internet. Panda's Hostel - Moment also features express check-out and an elevator.

    This Kowloon hostel is smoke free.

    Room service (during limited hours) is available.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired internet
    • Available in some public areas: Free WiFi and wired internet

    Conveniences

    • Luggage storage

    Guest services

    • Concierge services
    • Housekeeping (daily)
    • Tour and ticket assistance

    Accessibility

    • Lift

    More

    • Smoking not allowed

    Room amenities

    Bathroom

    • Free toiletries
    • Hair dryer (on request)
    • Private bathroom
    • Shower
    • Towels provided

    Entertainment

    • LCD TV

    Food and drink

    • Limited room service

    More

    • Air conditioning
    • Desk

    Policies

    Check-in

    Check-in start time: 3 PM; Check-in end time: 8 PM
    Late check-in subject to availability
    Minimum check-in age: 18

    Check-out

    Check-out before 11 AM
    Express check-out available

    Special check-in instructions

    There is no front desk at this property
    The check-in location differs from the property location; go to: [Flat A, 3/Floor, Comfort Building, 88 Nathan Road, Tsim Sha Tsui]
    Guests must contact the property for check-in information
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    For any questions, please contact the property using the information on the booking confirmation
    Information provided by the property may be translated using automated translation tools

    Pets

    • No pets allowed

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Payment types at the property

    Important information

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards
    This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Flat A, 3/Floor, Comfort Building, 88 Nathan Road, Tsim Sha Tsui
    To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
    If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

    Property is also known as

    Panda's Hostel Moment
    Panda's Hostel Moment Kowloon
    Panda's Moment Kowloon
    Panda's Hostel Moment
    Panda's Hostel Moment Kowloon
    Panda's Hostel - Moment Kowloon
    Panda's Hostel - Moment Hostel/Backpacker accommodation
    Panda's Hostel - Moment Hostel/Backpacker accommodation Kowloon

    Panda's Hostel - Moment Reviews

    Reviews

    5.2
    Rating 10 - Excellent. 0 out of 28 reviews
    Rating 8 - Good. 7 out of 28 reviews
    Rating 6 - Okay. 9 out of 28 reviews
    Rating 4 - Poor. 5 out of 28 reviews
    Rating 2 - Terrible. 7 out of 28 reviews

    6.0/10

    Cleanliness

    5.4/10

    Staff & service

    5.2/10

    Property conditions & facilities

    Reviews

    Verified review

    8/10 Good

    Emma

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice one

    Finding the hostel was tricky- it’s whithin an apartment complex. The room is small but that comes as no surprise in Hong Kong. Otherwise, the place is very clean and quiet. It has air conditioning and a bed big enough to sleep two. The area is also quite fun!
    Stayed 2 nights in Apr 2019
    Verified review

    4/10 Poor

    mark

    Disliked: Staff & service, property conditions & facilities

    If you really need a bed, and nothing else matters

    Booked at the last minute, and quite pricey, but I was hoping for a nice, if basic room. There were some problems. Finding the hotel was a nightmare, as it isn't at the booking address: you only see this deep down in the booking email. On a mobile phone, I missed this. It also requested emailing the staff to get into the hotel, but there was no email address given. There was phone number, and I finally called this (super-expensive via the UK), but the respondent, though helpful, didn't speak much English. I finally got an email address and mailed this, to which I quickly received a detailed and useful response, and so was able to locate the building and get access to the hotel's floor level. The hotel/hostel is based in a shared building, and some of this building space is pretty run down (image included). I had a passcode to enter the hotel, as it isn't manned by a receptionist, and I could use a QR code to enter the room. The room was about 3 paces long, and two wide, and just under half of it was the bathroom (see photo). This is tiny! The management is obviously trying, and the room seemed clean, if a bit beaten up. The linen and bedsheets were also clean. There was a TV, kettle and USB, so this was good. After going out in the evening, I tried to get back into the room, but the QR code lock didn't work - I kept resetting it, but nothing. It finally worked after 15 mins, but was a major panic - with my phone now out of credit, I would have been stuck if it hadn't opened.
    Stayed 1 night in Mar 2019
    Verified review

    8/10 Good

    Sai kit

    Liked: Staff & service

    整體不錯

    快捷方便因為之前也住過覺得好所以再去
    Stayed 1 night in Feb 2019
    Verified review

    8/10 Good

    Verified traveller

    Liked: Cleanliness
    房間有點小，但整潔度高
    Stayed 1 night in Dec 2018
    Verified review

    8/10 Good

    Danny

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Clean, good deal

    Clean, affordable, easy access to public transportation
    Stayed 1 night in Aug 2018
    Verified review

    4/10 Poor

    miss lam

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    熊貓旅舍

    不錯，除了有一個拾到東西也不報的housekeeping， 和連續住兩晚冇熱水的房間外（笑）我肯定，如果她真的沒有拾到那袋東西，那我一定是有精神分裂，兩個腦袋和兩對眼都清楚記得留在房間，她也可以說沒有，高招 so bad ，The cleaning woman pick up something for the guest ， do not say anything ，have no hot water for two days
    Stayed 2 nights in Jul 2017
    Verified review

    2/10 Terrible

    Heng-chih

    Disliked: Staff & service, property conditions & facilities, room comfort

    旅館資訊不正確

    這家有三點欺瞞顧客。第一它根本不是旅館，是由大樓住房改裝。第二它不叫一刻館，而是天星館。第三它的Check in 櫃檯根本不在這個地址。所以我拖著行李在九龍街上多繞了近40分鐘，東找西問才進到房間來。這是個非常不好的經驗，建議hotels.com應該要求旅館提供正確資訊，避免誤導顧客。
    Verified review

    4/10 Poor

    Fabiana

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Endereço do local desatualizado!
    Verified review

    6/10 Okay

    Verified traveller

    有特色房間

    地點超級方便， 地方新淨整潔，唯有浴室熱水不足。
    Verified review

    4/10 Poor

    Verified traveller

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    不會推薦

    房間很小而且有異味，感覺髒髒的。床單有口紅..而且隔音超級差。。 門口的燈還不能關
    Verified review

    8/10 Good

    JINHO

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    good location

    good location
    Verified review

    6/10 Okay

    Verified traveller

    Disliked: Property conditions & facilities

    Sentralt TST

    måtte ringe fra flyplassen da resepsjonen ikke er i samme byggning som rommene, en får en kode og nøkkelkort står i døra når du kommer rommet. Veldig liten plass men også veldig sentralt til TST. Passer for en person. Dusj sluken var tett og det tok lang tid før vannet rant ut. Rom med en seng og dusj. 20 min til flyplassen. 1 min til MTR, Thats it.
    Verified review

    2/10 Terrible

    Verified traveller

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    受付から部屋まで10分！ 気付かす2往復！

    Too narrow. 部屋が開かない、 部屋まで10分、 こんなの初めて！ いい経験をさせてもらった。 I have never been known in my life. .........................................................
    Verified review

    2/10 Terrible

    Ephraim

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Terrible experience

    I will never recommand this ' hotel to anybody, the worst experience I ever had. It cannot be call a hotel and no service at all.
    Verified review

    2/10 Terrible

    Chun sing

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    劣評

    差!!!當日11:00pm 打算check in,打去電話多次没有回應，去到reservation一個人都無，在煩惱之際火警鐘突然響起，見到防煙門有大煙，當然立刻離開，再次致電仍然無反應...惟有離開...及後想退款，酒店竟說是火警誤嗚不能退款..../-\
    Verified review

    6/10 Okay

    Tshego

    Liked: Cleanliness, staff & service

    Good stay except for one big thing

    Stay was good, comfortable enough especially for the price. The fact that the hotel reception is completely in another location and this is not publicised on the site and is a nasty surprise when you arrive in the middle of the night...that is BAD.
    Verified review

    4/10 Poor

    tokumei

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    受付が別の建物なのでいろいろ不便

    地下鉄駅に近く利便性は高いが、とにかく狭い。女性ならまだしも、男性が泊まるには狭すぎる。フロントが別の建物なのと、電話に出ないので不安なことが多いホテル。せめて電話に出てくれればいろいろな不安は解消されるが、安いのでそこはサービスカットしているのか？？
    Verified review

    6/10 Okay

    J

    Liked: Staff & service, property conditions & facilities, room comfort

    Panda hostel

    Great location wonderful staff very modern best value for money ... Only fault bed sheets were never changed ,thank god for clean towels each day .. Hope to be back soon
    Verified review

    6/10 Okay

    Ryan

    Liked: Cleanliness, property conditions & facilities, room comfort
    Disliked: Staff & service

    Great Location, but very small place 좋은 환경 하지만 후짐

    There was fantastic location but, it's hard to find right location. Especially, Hostel' reception was other district and even there' no informm at this HOTELS DOT COM! I worked 15 min for finding reception desk. Otherwise, room was small but clean enought and cozy. 위치는 좋으나 다른건 그닥. 그나마 가격대비 나쁘지 않음. 젊은 여행객에겐 추천 할 만.
    Verified review

    6/10 Okay

    Verified traveller

    Liked: Cleanliness

    房間細小但乾淨

    房間細小但乾淨, 但CHECK IN麻煩, 走來走去, 訂房時沒有指示清楚
    Verified review

    2/10 Terrible

    Verified traveller

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    照片與實際上有出入

    照片與實際狀況有出入
    Verified review

    2/10 Terrible

    Serena

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    though small

    異常狹窄但針對香港地價無可厚非。但房內設備設施極其簡陋及不足。無刷牙嘅用品，入水緩慢。
    Verified review

    8/10 Good

    Yulenda

    Liked: Cleanliness, staff & service, property conditions & facilities

    房間雖小,但是位置非常便利

    雖然房間很小,且沒有冰箱跟杯子~但是整體感覺很乾淨,CHECK-IN要先到安樂大廈的櫃檯再由服務人員帶你去房間,我們此次被安排到比我們原本預訂的位置還要更便利的金馬大廈,位置非常便利,從尖沙咀地鐵B2出口走出來不用3分鐘就到旅館,附近有超市還有好吃的查理布朗咖啡廳、洪利粥店還可以很方便的買到曲奇4重奏的蝴蝶酥跟Jenny Bakery...雖然房價沒有便宜到那去~也沒有room service但是每天都會來換毛巾整理一下環境,且每間房間的佈置都不相同~如果下次有機會再到香港~會再選擇這一間旅館的!!!
    Verified review

    2/10 Terrible

    Hiro

    レセプションにたどり着けない可能性が高い

    レセプションがインフォメーションの住所に存在しません。 恐らく本来は別途レセプションの案内がメールで届くものと推測しますが、私の場合には届きませんでした。 自力でなんとかレセプションを見つけましたが、価格を考慮するとお勧めできません。
    Verified review

    6/10 Okay

    JEONG

    Liked: Room comfort
    Disliked: Staff & service, property conditions & facilities
    Stayed 3 nights in Dec 2018