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Railay Viewpoint Resort

3.0 star property

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Free WiFi
Free WiFi
Garden
Breakfast, lunch, dinner served; Thai cuisine
Free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

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319 Moo 5, Baan Ao Nam Mao, Saithai, Mueang Krabi, Krabi, 81000
  • Place, East Railay Beach
    ‪2 min walk‬
  • Place, West Railay Beach
    ‪10 min walk‬
  • Place, Phra Nang Beach
    ‪14 min walk‬
  • Airport, Krabi (KBV-Krabi Intl.)
    ‪80 min drive‬

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About this property

Railay Viewpoint Resort

Hotel on the beach, with outdoor pool
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and ATM/banking services are onsite. Housekeeping is available on request.
Railay Viewpoint Resort offers 89 accommodations with complimentary toiletries. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Features at Railay Viewpoint Resort include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy Thai cuisine while dining at Viewpoint Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a terrace, and an ATM
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. An outdoor pool, a terrace, and a garden are also featured at Railay Viewpoint Resort.

Smoking is allowed in designated areas at this 3-star hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Viewpoint Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8 AM to 5 PM on request

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: THB 200 for adults and THB 120 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Viewpoint Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: THB 300 per pet, per day
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of THB 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately THB 200 for adults and THB 120 for children
  • Pet fee: THB 300 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. Railay Viewpoint Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 9 PM.

Property is also known as

Railay Viewpoint Resort Krabi
Railay Viewpoint Resort
Railay Viewpoint Krabi
Railay Viewpoint
Railay Viewpoint Hotel Krabi Town
Railay Viewpoint Resort Krabi, Thailand
Railay Viewpoint Resort Hotel
Railay Viewpoint Resort Krabi
Railay Viewpoint Resort Hotel Krabi

Railay Viewpoint Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 122 reviews
Rating 8 - Good. 42 out of 122 reviews
Rating 6 - Okay. 36 out of 122 reviews
Rating 4 - Poor. 22 out of 122 reviews
Rating 2 - Terrible. 11 out of 122 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Carolyn, Charlotte, NC

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful setting. Great area. Clean room but so dark, horrible lighting. Beds were awful-like sleeping on box springs! People were lovely, food was good. The rooms were just too dark and way too uncomfortable
Stayed 5 nights in Mar 2020

2/10 Terrible

Ivana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst of all

It was the worst experience i had in thailand. The room waa disgusting all information on here were not correct and pictures very misleading. The shower was broken and i tried all 4 nights to get it fixed. No care at all. Wall was coming of and mould everywhere. The fridge turned off when you left the room. Staff didnt speak english properly. You cant cancel because of the condition of the room. Its not worth it for the money. The owner was ignorant with zero understanding.
Stayed 5 nights in Feb 2020

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodations for the cost. Clean room and nice, helpful staff. Good location as it is a very small are.
Stayed 2 nights in Jan 2020

8/10 Good

Caleb, EDMONTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is old. The gardens and landacaping is well taken care of. I had a room with two twin beds. It features your basic needs. Staff is friendly.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pros: Located close to numerous restaurants and bars but far enough away that you didnt hear them from the room. Room is basic but comfortable enough. Very clean but could use a coat of paint. Good air conditioner in my room. Cons: No safe to store valuables. Thin walls, so noisy neighbours can be a problem. No way to turn off outside light and top row of windows don't have curtains so room is very light for sleeping.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The room had no air conditioning and the heat was unbearable the shower was a trickle of water and the pool was dirty, it was such a disappointment I would not recommend this hotel to anyone.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms were pretty decent for the price paid, only problem pool was quite dirty full of bugs
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The resort is on the east side on the beach which isn’t the swimming side. But the rooms and staff are amazing. They do have a free breakfast it’s very basic and could use some changing up a bit but otherwise it’s enough to get you by. Rooms were clean and updated. Comfy beds. Good distance to a lot of restaurants and shopping. Near the diamond Cave. The property’s pool could use some updating and cleaning up
Stayed 4 nights in Mar 2019

8/10 Good

Kristen, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a luxury hotel but offers a comfortable, clean room with a decent pool, good restaurant and extras (entertainment nights, massage spa, tour operator). Staff is very friendly. Good breakfast buffet. At a good price for the area, I’d definitely recommend!
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was beautiful, I love the layout of all of the rooms, very well taken care of with greenery. The rooms were a standard room that you would see in Thailand with geckos and one cockroach in the room. No big deal. My only main concern would be the owner from the resort was quite rude, and after talking to a few other guests, I wasn’t the only one who had an encounter with him. This was my second time staying here, I would maybe consider staying on the future, but I don’t want to have to deal with him again :)
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
50$ a night for a low quality outdated room. Smelly and dirty beaches at Railay. Thailand is expensive but quality is low
Stayed 3 nights in Feb 2019

10/10 Excellent

John Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Worthy stay

All good. Service, people, location, facilities. Only weakness was wifi access
Stayed 3 nights in Dec 2018

8/10 Good

Jazzy, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience with the staff being friendly. Don't expect a super fancy hotel though. It was nice and had the basic amenities that we needed. The main down side is that it was a far walk from the pier with luggage and the hotel does not include pick up service.
Stayed 5 nights in Nov 2018

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

You get what you pay for

It’s okay for a budget hotel. Basic room with a bed and private bathroom. WiFi didn’t work in the room and it wasn’t very comfortable. But once again, for the price you get what you pay for. It’s fine if you want to save money
Stayed 2 nights in Jun 2018

4/10 Poor

Declan, Barnsley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad air conditioning and cockroaches

The air conditioning only had 1 setting which was freezing and exceptionally loud. There were cockroaches in the room/bathroom and they must have been in the ceiling too as they made a lot of noise in the night. Pool was mucky too.
Stayed 3 nights in Jun 2018

8/10 Good

pierre, quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bungolo

Close to the beach go to west side beatyfful mountain
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Railay Viewpoint Hotel

Staff was really friendly and always helpful with Banh questions or requests. Room was constantly full of ants including the bed :( but it’s an island so you’re going to have some insect issues! Great prices for the accommodation, east side is just a short walk to anything. No supermarkets or bakeries in Railay so you can’t make your own food, just junk food from minimarts or restaurants, so that can add up quick!

6/10 Okay

Brandon

Liked: Staff & service
The price of $54 for a standard A/C was pretty steep but , all in all the hotel wasn’t bad, area is pretty good for restaurants/stores etc. Having power go out twice was kind of frustrating also. Breakfast was awesome and the staff was great though!
Stayed 3 nights in Mar 2018

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!!

Staff is super friendly and helpful :) highly recommend this resort!!
Stayed 7 nights in Dec 2017

6/10 Okay

Anastasia

Disliked: Cleanliness, staff & service, property conditions & facilities

Okay but didnt love it

We stayed during low season and the place was deserted but we were still put at the furthest building from the beach. The room was dirty and dated. Breakfast was small and not available at 7 as listed. That being said Railey East is an amazing area and Viewpoint is close to everything.
Stayed 1 night in May 2017

4/10 Poor

Terio, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled my stay

We landed at Railay Beach which is at the west shore. The Viewpoint Resort is at the east shore. We had to walk with our bags for about one km across the island to get to the Viewpoint. It was very hot and humid and the path across the island goes thru some areas that smell like sewer. When we got to the east side it was low tide. There is no beach in the area where the Viewpoint is, just mangroves. I expected the resort to be on a beach and it is not. It has an OK pool. WiFi only in the area close to the reception, not in the bungalows. To go to a beach it is a 15 - 20 minutes walk. My friend and I had different rooms. Hers was very basic, more like for backpackers. Mine was a double room, better than hers but still very basic. I think there was only one towel in my room. You need to ask for towels at the reception when going to the pool or a beach. There is no safe in the rooms, only at the reception, and it is only available for limited time during the day. After a very disappointing first impression, we headed to the west shore and found vacancies at the Village, which is a much better resort. We tried to cancel our reservation at the Viewpoint but they refused and still charged me for the three nights I have reserved. Anyway, I took it as a sunk cost and moved to the Village and had a great time there.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Standard room is better than superior room

I stayed 1 week on standard and superior rooms. Superior room have twice the price over the standard room but had worse room condition. In addition, there were no distinct difference between standard and superior rooms (just a little bit roomy).

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is almost at the end of the line of hotels, sketchy area and after a walk up a hill you're met with a brutal bed. Thx God they took my bags up !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful and friendly staff, good made to order breakfast, near beaches, has a convenient tour booking person at hotel to help, the only downside was our bathroom shower wouldn't turn off completely so you could constantly hear the sound of running water.

2/10 Terrible

Beverly, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost!!

There was a problem with check in also. They couldn't find my reservation even when I booked through Expedia and had my confirmation email to show them. Wasn't sure if they had a room for us to start with! Our room was dirty and disgusting. The bed sheets were stained, dirty and looked like they were not changed between multiple guests! The bathroom was moldy and dirty. Beds were not comfortable. We stripped the bed and slept on the "cleanest" sheet in the room and used our beach towel as blankets. For the price of the hotel, spend a little bit more and stay elsewhere or take a long tail back to Au Nang! Breakfast wasn't great!! Would never stay here again!